Unfair treatment

Oxford claim and legal service, is a fraud, they take advantage of people who can not fight for themselves legally, they use their power as lawyers to intimate poor people. I had an accident with one of their clients, were glasses from their clients car fell into my car and damaged my car, I submitted quotes from 2 companies which were reduced to the amount that they think the damage will cost, the amount was reduced again by the lawyers to 60 percent which will make it highly impossible to fix the damage that was caused by the glasses on my car. When I asked for the explanation why the amount that was provided by their assessor was reduced to 60 percent, what happened to the 40 percent?, they told me that , the fact that the glasses fell into my car doesn't mean their client is responsible for the damage caused by the glasses. And the sad thing is that they are rude and don't care how they affect people, I now have to pay for something that i was not responsible of. I wish the could be a way of assisting people who can not afford legal services because this companies are taking advantage. I am emotional and physically strained because I can not afford to pay for the damages and they threatened to take legal action of harassment should I approach their clients. I need help because had the glasses not fell into my car , the car would be perfectly fine.