PV
Palm Valley Inn
Unclaimed Business
PV
Palm Valley Inn
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Tshego Moyo-Masike
1 reviews | Active since Jan 2020
29 Oct 2019, 06:46
STOLEN ITEMS FROM OUR ROOM
My jean jacket was stolen in tour room no10. Firstly the house keeping lady was rude and she claimed that we stole 2 glasses and we went up with her to check and she has actually hidden the glasses so that we get charged for them. Secondly, i realized i left my jacket in the main bedroom and they claim that it is not there and i am 200% sure that i forgot to take it from the drawer. The bathroom is filthy especially the shower. The dishwashing liquid i dont know what to make of it. That jacket is very special and an inherited gift. We had a great stay but the last day just spoilt everything. People, just rather clean for yourselves as things go missing when they clean. And dont think that they are ethical to bring forgotten or lost things to reception,,,, forget about it. It is gone
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Tshego Moyo-Masike
1 reviews | Active since Jan 2020
29 Oct 2019, 06:46
STOLEN ITEMS FROM OUR ROOM
My jean jacket was stolen in tour room no10. Firstly the house keeping lady was rude and she claimed that we stole 2 glasses and we went up with her to check and she has actually hidden the glasses so that we get charged for them. Secondly, i realized i left my jacket in the main bedroom and they claim that it is not there and i am 200% sure that i forgot to take it from the drawer. The bathroom is filthy especially the shower. The dishwashing liquid i dont know what to make of it. That jacket is very special and an inherited gift. We had a great stay but the last day just spoilt everything. People, just rather clean for yourselves as things go missing when they clean. And dont think that they are ethical to bring forgotten or lost things to reception,,,, forget about it. It is gone
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
19 Aug 2019, 14:09
Bad experience
myself and my partner were booked in at Palm Valley Inn this wknd, for a quiet wknd away, we were told this is exactly the place to be for such an experience, we had everything but that, the beds were so horrible, we preferred sleeping on the couches, the other guests were extremely noisy which resulted in a wknd in a township experience, I will never return to this place
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Anonymous
1 reviews | Active since Jan 2020
19 Aug 2019, 14:09
Bad experience
myself and my partner were booked in at Palm Valley Inn this wknd, for a quiet wknd away, we were told this is exactly the place to be for such an experience, we had everything but that, the beds were so horrible, we preferred sleeping on the couches, the other guests were extremely noisy which resulted in a wknd in a township experience, I will never return to this place
0
Replies (0)BM
Bontle M
1 reviews | Active since Jan 2020
16 Nov 2017, 14:14
Bad service and incorrect information
We got to palm valley inn on the 13th of November 2017 but checked out the next day cause they requested for extra money as we had visitors and they did not tell us that we not allowed to have visitors, so they asked us to check out befor our stay ended cause we didn't have the money they wanted ok while we were still busy packing the cleaning people entered without even asking us and started cleaning and mopping the floor my 2year old daughter even fell and slipped cause of the wet floor, the receptionist were so cold and gave us an attitude from the first day when we got there.
Helpful (0)
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Bontle M
1 reviews | Active since Jan 2020
16 Nov 2017, 14:14
Bad service and incorrect information
We got to palm valley inn on the 13th of November 2017 but checked out the next day cause they requested for extra money as we had visitors and they did not tell us that we not allowed to have visitors, so they asked us to check out befor our stay ended cause we didn't have the money they wanted ok while we were still busy packing the cleaning people entered without even asking us and started cleaning and mopping the floor my 2year old daughter even fell and slipped cause of the wet floor, the receptionist were so cold and gave us an attitude from the first day when we got there.
0
Replies (0)mV
muzi V
1 reviews | Active since Jan 2020
29 Aug 2017, 10:22
Racist Establishment
Racist and Arrogant establishment , after we had made a successful booking , we were told that were going to make noise and we should look for another place. they had the arrogance not to ask us or phone us about the nature of our visit , its a family trip and we are not noisy , they just saw that a black person had booked with them and just decided to cancel our booking , they are unprofessional and very racist , i would not recommend this place for any one ------------------------------------------------------------------------------------------------------------------ Good day , We would like to inform you that Palm Valley Inn is not suitable for large booking. We are a family establishment and don't tolerate loud music or loud mingling. Please contact Villa Paradiso or Khayamanzi for more suitable accommodation. As we don't want you to be disappointed when you arrive at our establishment. Please cancel your booking with booking.com. Harties greetings, CJ Reservation Team +27 (0) 12 ********** (T) www.palmvalleyinn.co.za ------------------------------------------------------------------------------------------------------------------ -----Original Message----- From: ********** ********** Sent: 24 August 2017 12:36 PM To: ********** Subject: Booking for Palm Valley Inn (11917) - Makhosazana , arriving 23 Dec 2017 Booking for Palm Valley Inn (11917) - Makhosazana , arriving 23 Dec 2017 Please DON'T manually enter this booking (i.e. do NOT type it in). Just SYNCHRONISE to receive the booking directly into your calendar. Source: Booking.com Arriving: Saturday, 23 December 2017 Leaving: Tuesday, 26 December 2017 Staying: 3 nights Booking ID: ********** 4 Accommodation booked:- Apartment Two Bedrooms Pool View: Self-catering, 4 adults @ R1800.00, allocated to: 17 Apartment Two Bedrooms Pool View: Self-catering, 4 adults @ R1800.00, allocated to: 18 Total amount: R10800.00 Deposit amount: R5400.00 Deposit Instructions: Credit card details are available to you in WebView. Please process yourself. Additional payment notes: Click on link for payment information: http://bit.ly/Bookingcompayments Notes: Booking.COM ID = ********** 325 You have a booker that would like free parking. (based on availability)Guest name: Makhosazana Guest counts Guest counts: Adult - Count: 8 Guest name: Makhosazana Guest counts Guest counts: Adult - Count: 8 Click on link for payment information: http://bit.ly/Bookingcompayments ------------------------------------------------------- Press the REPLY button to return an email to the client.
Helpful (0)
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muzi V
1 reviews | Active since Jan 2020
29 Aug 2017, 10:22
Racist Establishment
Racist and Arrogant establishment , after we had made a successful booking , we were told that were going to make noise and we should look for another place. they had the arrogance not to ask us or phone us about the nature of our visit , its a family trip and we are not noisy , they just saw that a black person had booked with them and just decided to cancel our booking , they are unprofessional and very racist , i would not recommend this place for any one ------------------------------------------------------------------------------------------------------------------ Good day , We would like to inform you that Palm Valley Inn is not suitable for large booking. We are a family establishment and don't tolerate loud music or loud mingling. Please contact Villa Paradiso or Khayamanzi for more suitable accommodation. As we don't want you to be disappointed when you arrive at our establishment. Please cancel your booking with booking.com. Harties greetings, CJ Reservation Team +27 (0) 12 ********** (T) www.palmvalleyinn.co.za ------------------------------------------------------------------------------------------------------------------ -----Original Message----- From: ********** ********** Sent: 24 August 2017 12:36 PM To: ********** Subject: Booking for Palm Valley Inn (11917) - Makhosazana , arriving 23 Dec 2017 Booking for Palm Valley Inn (11917) - Makhosazana , arriving 23 Dec 2017 Please DON'T manually enter this booking (i.e. do NOT type it in). Just SYNCHRONISE to receive the booking directly into your calendar. Source: Booking.com Arriving: Saturday, 23 December 2017 Leaving: Tuesday, 26 December 2017 Staying: 3 nights Booking ID: ********** 4 Accommodation booked:- Apartment Two Bedrooms Pool View: Self-catering, 4 adults @ R1800.00, allocated to: 17 Apartment Two Bedrooms Pool View: Self-catering, 4 adults @ R1800.00, allocated to: 18 Total amount: R10800.00 Deposit amount: R5400.00 Deposit Instructions: Credit card details are available to you in WebView. Please process yourself. Additional payment notes: Click on link for payment information: http://bit.ly/Bookingcompayments Notes: Booking.COM ID = ********** 325 You have a booker that would like free parking. (based on availability)Guest name: Makhosazana Guest counts Guest counts: Adult - Count: 8 Guest name: Makhosazana Guest counts Guest counts: Adult - Count: 8 Click on link for payment information: http://bit.ly/Bookingcompayments ------------------------------------------------------- Press the REPLY button to return an email to the client.
0
Replies (0)JL
Jack L
1 reviews | Active since Jan 2020
8 Feb 2016, 15:18
Pay to go to jail
after checking the family in at the Palm valley inn (as my daughter stays in Harties) and my little one was ill, I left to three rivers lodge, as I needed to visit one of the mines. My wife calls me to say they refused my daughter to visit, and could only visit out side the flat by the pool and bar area. (Hello I have small kids and one is sick). If I pay to stay, (I rent a house and the lessor tells me no visitors, my comment #]%*^#} you,would be in order as I did with them. There rule states no visitors even for an hour or two and not told when we booked in I then called villa paradiso in Harties and to my surprise they contend each other and ( two heads in #}~
Helpful (0)
|Replies (0)JL
Jack L
1 reviews | Active since Jan 2020
8 Feb 2016, 15:18
Pay to go to jail
after checking the family in at the Palm valley inn (as my daughter stays in Harties) and my little one was ill, I left to three rivers lodge, as I needed to visit one of the mines. My wife calls me to say they refused my daughter to visit, and could only visit out side the flat by the pool and bar area. (Hello I have small kids and one is sick). If I pay to stay, (I rent a house and the lessor tells me no visitors, my comment #]%*^#} you,would be in order as I did with them. There rule states no visitors even for an hour or two and not told when we booked in I then called villa paradiso in Harties and to my surprise they contend each other and ( two heads in #}~
0
Replies (0)