TM
Tshego Moyo-Masike
Active since Jan 2012
50
Reviews
0
Industries
Reviews
50 reviews1 month ago
Stop harassing with your daily calls.
Dear Cartrack, Please stop contacting me immediately. I am receiving 2–3 calls daily from your team, all repeating the same information, and this has now become harassment. I have already requested that my policy be cancelled, as I have moved all my vehicles to another service provider. Despite communicating this multiple times, I continue to receive the same calls, which indicates that my requests are not being recorded or acknowledged. I am extremely dissatisfied with your service for the following reasons: There is no easily accessible contact line for assistance. I disconnected my battery on three separate occasions and received no follow-up or alert. When there was an issue, you contacted my next of kin—whom I had asked to be updated—instead of contacting me directly, even though I am the person potentially at risk. This experience has been frustrating, and I genuinely regret choosing your service. Consider this a formal warning: stop calling me daily and ensure your team reviews internal notes or call recordings before contacting customers. If this continues, I will escalate the matter on public platforms.
1 reply
16 months ago
Quick and accessible...
Quick and accessible even after hours.
56 replies
30 months ago
Best service and Best pizza i have ever tasted
Pizza - 100/10 Staff Doreen - 100/10 Atmosphere - 10/10 I have never ever tasted such a gorgeous pizza like i did this Friday. It was our date night and decided to try Toni's and boy were we suprised. The manager even came around and offered us free tequilas. Did i mention that the Pizza was amazing. Doreen was so great, she recommended pizzas to have and she was spot on. The bill was so affordable. Definetley coming back
0 replies
30 months ago
CLC and Tradesman24/7 Best service by far!!!!!
Wonderful, efficient and professional service received from CLC and Trademan24/7. I had a room that was flooded due to a toilet leak and Wiseman was so great. He picked up the issue and replaced the mechanism. Till today the toilet is working perfectly fine. The staff who handled my call were professionals, the plumbers were on time and did quality repairs. Will definetely recommend
131 replies
33 months ago
Overcharging me once again
I had a router and sim that I pay R99 monthly for. I was sent another one that has 20g day n 20g night but never used it. I asked for my data to stop when it finished now I'm bring billed R240. Why? Please fix this.
0 replies
34 months ago
Very informed agent
Very informed agent. He is polite and assures that I will be assisted
60 replies
37 months ago
I put a claim and not the entire claim was paid for
I put a claim and not the entire claim was paid for. Told numerous times that the windscreen would be replaced but till today. They don't follow up
53 replies
39 months ago
I have been sending call back requests to the telkom team and they call but disconnect the line
I have been sending call back requests to the telkom team and they call but disconnect the line. There is no technical issue bcos I can hear them speaking to their colleagues. They just doing this for stats but not helping customers.
0 replies
39 months ago
Quote was R1200 n th...
Quote was R1200 n they made a policy for R1500 n when I ask, they cancelled without communicating.
132 replies
40 months ago
They don't have a number to call when their wifi is down
They don't have a number to call when their wifi is down. They don't respond to the whatsapp in over 48hours. I pay for something I didn't use. This is unacceptable. It is xmas times and kids are stranded. They don't even send a text to inform is of this outage
0 replies
Review Distribution
5 Star
10 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
13 (26%)
1 Star
27 (54%)