Happy customer

I recently visited Papachinos for a takeaway. On a previous occasion, my order was incorrect, and although I only realised once I got home, a manager assured me that the matter would be resolved on my next visit.Today, I returned and explained the situation. The manager handled it promptly and professionally, correcting the mistake without hesitation. She was polite and welcoming, and kindly added complimentary biscuits in celebration of my birthday.I sincerely appreciate the excellent customer service and the effort made to resolve the issue.