Papachinos
Claimed Business
Papachinos
Claimed Business
17 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
-50
Recommended: Unlikely
Review Distribution
1.9|17 Reviews
Jun '25 - May '26
5(21.4%)
4(0%)
3(14.3%)
2(0%)
1(64.3%)
5(21.4%)
4(0%)
3(14.3%)
2(0%)
1(64.3%)
Frequently Asked Questions About Papachinos
Papachinos has a TrustIndex of 0 out of 10 on Hellopeter, based on 17 reviews in the last 12 months. Hellopeter has tracked Papachinos across 216 total reviews. How is the TrustIndex calculated? →
Recent reviews (17)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTG
SO
JS
J S
1 reviews | Active since Jan 2020
13 Mar 2026, 19:19
Papachinos Sunward Park
Went to Papachinos in Sunward Park to celebrate my daughters' BSc graduation. The place was so noisy and frankly uncivilized, that we opted to dine outside. Table was dirty and outside lighting so poir, we used our phones to peruse the menu. Waiter never introduced himself, neither shared specials or specialities with the table. Drinks and food order was accurate, but food did not arrive all at once, my basic burger took longest?? The previous high standards of this establishment have obviously been lowered to accomodate their prefered clientelle. Prospective diners, I urge you to be aware and I strongly suggest alternatives for peaceful, enjoyable, family dining.
Helpful (0)
|Replies (0)JS
J S
1 reviews | Active since Jan 2020
13 Mar 2026, 19:19
Papachinos Sunward Park
Went to Papachinos in Sunward Park to celebrate my daughters' BSc graduation. The place was so noisy and frankly uncivilized, that we opted to dine outside. Table was dirty and outside lighting so poir, we used our phones to peruse the menu. Waiter never introduced himself, neither shared specials or specialities with the table. Drinks and food order was accurate, but food did not arrive all at once, my basic burger took longest?? The previous high standards of this establishment have obviously been lowered to accomodate their prefered clientelle. Prospective diners, I urge you to be aware and I strongly suggest alternatives for peaceful, enjoyable, family dining.
0
Replies (0)RT
Rose T
1 reviews | Active since Jan 2020
27 Feb 2026, 19:00
Happy customer
I recently visited Papachinos for a takeaway. On a previous occasion, my order was incorrect, and although I only realised once I got home, a manager assured me that the matter would be resolved on my next visit.Today, I returned and explained the situation. The manager handled it promptly and professionally, correcting the mistake without hesitation. She was polite and welcoming, and kindly added complimentary biscuits in celebration of my birthday.I sincerely appreciate the excellent customer service and the effort made to resolve the issue.
Helpful (0)
|Replies (0)RT
Rose T
1 reviews | Active since Jan 2020
27 Feb 2026, 19:00
Happy customer
I recently visited Papachinos for a takeaway. On a previous occasion, my order was incorrect, and although I only realised once I got home, a manager assured me that the matter would be resolved on my next visit.Today, I returned and explained the situation. The manager handled it promptly and professionally, correcting the mistake without hesitation. She was polite and welcoming, and kindly added complimentary biscuits in celebration of my birthday.I sincerely appreciate the excellent customer service and the effort made to resolve the issue.
0
Replies (0)LM
Lindo M
1 reviews | Active since Jan 2020
27 Feb 2026, 18:23
Bad service at Papachinos today🙃🙃
I received a very poor service in Boksburg Sunward today, the waiter gave us bad attitude and cold shoulder to everything was requesting. Cappuccino did not come with biscuits, no serviettes Cappuccino was cold bacon was dry, the waiter did not to give us the special menu, was at the restaurant for more than 20 minutes without being attended. Forgot to give slices that I requested 🙃 🙃🙃. Took forever for everything had to leave early because of service.
Helpful (0)
|Replies (0)LM
Lindo M
1 reviews | Active since Jan 2020
27 Feb 2026, 18:23
Bad service at Papachinos today🙃🙃
I received a very poor service in Boksburg Sunward today, the waiter gave us bad attitude and cold shoulder to everything was requesting. Cappuccino did not come with biscuits, no serviettes Cappuccino was cold bacon was dry, the waiter did not to give us the special menu, was at the restaurant for more than 20 minutes without being attended. Forgot to give slices that I requested 🙃 🙃🙃. Took forever for everything had to leave early because of service.
0
Replies (0)NM
Ntombikayise M
1 reviews | Active since Jan 2020
11 Feb 2026, 07:01
Where Every Bite Comes with a Smile
Papachinos honestly never disappoints. From the moment you walk in, you can feel the energy; it’s bright, colourful, and full of life. There’s something about the atmosphere that just makes you feel comfortable straight away. You can tell it’s a place built with families in mind. It’s lively enough to keep the kids excited, but still relaxed enough for adults to enjoy themselves too. The food is always on point. The pizzas are definitely a favourite, perfectly baked with fresh, generous toppings that don’t hold back on flavour. The pastas are rich and comforting, and the burgers are juicy and satisfying. You really get good value for your money because the portions are generous. And then there are the milkshakes… creamy, indulgent, and almost too pretty to drink! If you’ve got a sweet tooth, the desserts are the perfect way to end your meal. One of the best parts is the kids’ play area. It makes such a difference being able to sit down, enjoy your food, and actually have a proper conversation while the kids are happily entertained. It’s perfect for family lunches, birthday celebrations, or even just a casual weekend outing. The staff also deserve a mention. They’re friendly, patient, and genuinely welcoming. Even when it’s busy, they handle everything with professionalism and a smile, which makes the whole experience even better. Papachinos isn’t just a place to eat, it’s a place where you relax, laugh, and create memories with the people you love. Every visit feels worth it.
Helpful (0)
|Replies (0)NM
Ntombikayise M
1 reviews | Active since Jan 2020
11 Feb 2026, 07:01
Where Every Bite Comes with a Smile
Papachinos honestly never disappoints. From the moment you walk in, you can feel the energy; it’s bright, colourful, and full of life. There’s something about the atmosphere that just makes you feel comfortable straight away. You can tell it’s a place built with families in mind. It’s lively enough to keep the kids excited, but still relaxed enough for adults to enjoy themselves too. The food is always on point. The pizzas are definitely a favourite, perfectly baked with fresh, generous toppings that don’t hold back on flavour. The pastas are rich and comforting, and the burgers are juicy and satisfying. You really get good value for your money because the portions are generous. And then there are the milkshakes… creamy, indulgent, and almost too pretty to drink! If you’ve got a sweet tooth, the desserts are the perfect way to end your meal. One of the best parts is the kids’ play area. It makes such a difference being able to sit down, enjoy your food, and actually have a proper conversation while the kids are happily entertained. It’s perfect for family lunches, birthday celebrations, or even just a casual weekend outing. The staff also deserve a mention. They’re friendly, patient, and genuinely welcoming. Even when it’s busy, they handle everything with professionalism and a smile, which makes the whole experience even better. Papachinos isn’t just a place to eat, it’s a place where you relax, laugh, and create memories with the people you love. Every visit feels worth it.
0
Replies (0)PP
Philip P
1 reviews | Active since Jan 2020
14 Jan 2026, 12:07
No response as promised regarding exorbitant cost for aa glass of wine at R80
Still no response as to if they will consider changing the price for a glass of wine which cost R80 and is more than a 5 star hotel and exorbitant. Just get ignored
Helpful (0)
|Replies (0)PP
Philip P
1 reviews | Active since Jan 2020
14 Jan 2026, 12:07
No response as promised regarding exorbitant cost for aa glass of wine at R80
Still no response as to if they will consider changing the price for a glass of wine which cost R80 and is more than a 5 star hotel and exorbitant. Just get ignored
0
Replies (0)DS
Didri S
1 reviews | Active since Jan 2020
11 Dec 2025, 07:00
******* Wine prices
Exhorbitant price for a glass of wine.....R 80 per glass....this is more than what you would pay for Estate wine in Stellenbosch. I AND its not even a good quality wine. Ridiculous *******. Will never go there again. Plus the rocket on the vegetation pizza was wilted.
Helpful (0)
|Replies (0)DS
Didri S
1 reviews | Active since Jan 2020
11 Dec 2025, 07:00
******* Wine prices
Exhorbitant price for a glass of wine.....R 80 per glass....this is more than what you would pay for Estate wine in Stellenbosch. I AND its not even a good quality wine. Ridiculous *******. Will never go there again. Plus the rocket on the vegetation pizza was wilted.
0
Replies (0)