Premium rates for damaged furniture

I hired Lebo to do cakes and cup cakes and deco for my son’s 3rd birthday three years ago. The cakes and cup cakes were the most delicious I’ve ever tasted. The furniture on the other hand was worn down. I even asked her to remove the birthday chair from the set up and replaced it with one of my chairs in the house. My son turned 6 this year and I hired a racing theme backdrop set which she advertised on her instagram https://www.instagram.com/partyeasy_rentals?igsh=MTN0MW1paWdreDloOQ==. She asked me to collect from her warehouse. After final payment she was not answering calls. I sent someone to collect the furniture who had to ask people around for her unit. She eventually responded about an hour after the pick up that the guys forgot some items. The driver drove back to collect the items. The deco was set up the following day, I was not home at the time. By the time I got home some guests had arrived and it was set up. I was shocked to discover the items were not what she advertised.