PK
par-t-easy kiddies parties
Unclaimed Business
PK
par-t-easy kiddies parties
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Entertainment & Gaming
#13NPS Score
0Unlikely
Ranking
#13
in Entertainment & Gaming
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKT
Khanyisa T
1 reviews | Active since Jan 2020
28 Apr 2024, 06:15
Premium rates for damaged furniture
I hired Lebo to do cakes and cup cakes and deco for my son’s 3rd birthday three years ago. The cakes and cup cakes were the most delicious I’ve ever tasted. The furniture on the other hand was worn down. I even asked her to remove the birthday chair from the set up and replaced it with one of my chairs in the house. My son turned 6 this year and I hired a racing theme backdrop set which she advertised on her instagram https://www.instagram.com/partyeasy_rentals?igsh=MTN0MW1paWdreDloOQ==. She asked me to collect from her warehouse. After final payment she was not answering calls. I sent someone to collect the furniture who had to ask people around for her unit. She eventually responded about an hour after the pick up that the guys forgot some items. The driver drove back to collect the items. The deco was set up the following day, I was not home at the time. By the time I got home some guests had arrived and it was set up. I was shocked to discover the items were not what she advertised.
Helpful (0)
|Replies (0)KT
Khanyisa T
1 reviews | Active since Jan 2020
28 Apr 2024, 06:15
Premium rates for damaged furniture
I hired Lebo to do cakes and cup cakes and deco for my son’s 3rd birthday three years ago. The cakes and cup cakes were the most delicious I’ve ever tasted. The furniture on the other hand was worn down. I even asked her to remove the birthday chair from the set up and replaced it with one of my chairs in the house. My son turned 6 this year and I hired a racing theme backdrop set which she advertised on her instagram https://www.instagram.com/partyeasy_rentals?igsh=MTN0MW1paWdreDloOQ==. She asked me to collect from her warehouse. After final payment she was not answering calls. I sent someone to collect the furniture who had to ask people around for her unit. She eventually responded about an hour after the pick up that the guys forgot some items. The driver drove back to collect the items. The deco was set up the following day, I was not home at the time. By the time I got home some guests had arrived and it was set up. I was shocked to discover the items were not what she advertised.
0
Replies (0)HM
AZ
Amara Z
1 reviews | Active since Jan 2020
25 Mar 2022, 07:34
Terrible customer service
Customer satisfaction should be the value proposition for every business/service provided. When planning an event, the lady (Lebogang) is prompt & on her toes. On the day of the event it is the opposite. She didn’t even pitch on the day of my event to set up. She sent someone else and said she will join her shortly. She sent someone who was so slow (snail pace), yet I communicated ahead of time that set-up time allowed at that venue is only 1 hour. We had to assist this slow lady, because the guests were arriving and set up was incomplete, still blowing balloons (how does that make sense yet we paid so much money for the service?). The lady sent arrived with dirty chairs that had old stickers, we had to clean them and remove old stickers and put new ones. I asked for candy jars and she gave me dirty ones. Talk about not caring about the quality of your service. I would never recommend her to anyone on the basis of not valuing her service. I voiced my dissatisfaction after the event and she just ignored me until today. She promised good service, but delivers poor service. All you get is a message “Hi mommy, payment please” and that's the last you'll hear from her. Customer feedback is not important in this business or the courtesy of thanking the customer for business. I just view that as being very arrogant and not caring about the brand she offers. Almost two weeks later and still she has just ignored my message and mized me. No value for money here - try somewhere else! We support black business and they disappoint like this, not even apologetic. :( A completely different experience with the guy I ordered a slush machine and soft serve machine from. When I told him the slush did not work properly, he sincerely apologised and refunded my money. Talk about valuing a customer :)
Helpful (0)
|Replies (0)AZ
Amara Z
1 reviews | Active since Jan 2020
25 Mar 2022, 07:34
Terrible customer service
Customer satisfaction should be the value proposition for every business/service provided. When planning an event, the lady (Lebogang) is prompt & on her toes. On the day of the event it is the opposite. She didn’t even pitch on the day of my event to set up. She sent someone else and said she will join her shortly. She sent someone who was so slow (snail pace), yet I communicated ahead of time that set-up time allowed at that venue is only 1 hour. We had to assist this slow lady, because the guests were arriving and set up was incomplete, still blowing balloons (how does that make sense yet we paid so much money for the service?). The lady sent arrived with dirty chairs that had old stickers, we had to clean them and remove old stickers and put new ones. I asked for candy jars and she gave me dirty ones. Talk about not caring about the quality of your service. I would never recommend her to anyone on the basis of not valuing her service. I voiced my dissatisfaction after the event and she just ignored me until today. She promised good service, but delivers poor service. All you get is a message “Hi mommy, payment please” and that's the last you'll hear from her. Customer feedback is not important in this business or the courtesy of thanking the customer for business. I just view that as being very arrogant and not caring about the brand she offers. Almost two weeks later and still she has just ignored my message and mized me. No value for money here - try somewhere else! We support black business and they disappoint like this, not even apologetic. :( A completely different experience with the guy I ordered a slush machine and soft serve machine from. When I told him the slush did not work properly, he sincerely apologised and refunded my money. Talk about valuing a customer :)
0
Replies (0)