Dissatisfied customer- Pata Pata restaurant, Maboneng

I visited Pata Pata restaurant in Maboneng with my friends this afternoon and am very dissatisfied with the service. We were given a table to sit at and then were not attended to thereafter. People who got to the restaurant after us were attended to and served first. After requesting a waiter/waitress about 3 times someone came to give us menus. He didn't introduce himself and didn't even ask if we wanted to order drinks while we decide on what we wanted to eat. Ultimately the manager was did her rounds and after learning about our ordeal apologized and found us a capable waiter by the name of Effort. The service was better from then on but the dessert we got was awful and dried out. I also ordered cake to take home and most of it was stale and dried out. The waiters need to go through more rigorous training and the shef should pay careful attention to all his meals.