PH
Peacehaven Holiday Flats
Unclaimed Business
PH
Peacehaven Holiday Flats
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNB
Nadine B
1 reviews | Active since Jan 2020
29 Feb 2024, 07:08
ALL ABOUT THE MONEY
We have been going to this place for years every year for holiday, the flats are lovely, however this year is the first time I can say we will never ever step a foot into their premises again. We booked for March upcoming paid a deposit of R1700 and we've just been told to avoid the N3 highway due to hijackings and these **** police that are pulling people over robbing them kidnapping kids etc... what's new in this country??? nevertheless we just paid the deposit two days ago, so I contacted them asking for a refund even though they say on their form 50% we will not get back, NOW my question is what exactly is admin costs for sending a simple form to be completed with the wrong date might I add, and I am the one sending WhatsApp messages to find things out ??? I'm doing more of the admin than their office ??? What have they done to keep R850 of our deposit just paid to them and cancelled well in advance for valid reasons and they refuse to give back our money ????? I could say maybe R 200 is alot for admin work even but to keep R850 literally just paid to them, it's as if we've just give them R850 for NOTHING Never again it's all about money and people do not care about people disgusting
Helpful (0)
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Nadine B
1 reviews | Active since Jan 2020
29 Feb 2024, 07:08
ALL ABOUT THE MONEY
We have been going to this place for years every year for holiday, the flats are lovely, however this year is the first time I can say we will never ever step a foot into their premises again. We booked for March upcoming paid a deposit of R1700 and we've just been told to avoid the N3 highway due to hijackings and these **** police that are pulling people over robbing them kidnapping kids etc... what's new in this country??? nevertheless we just paid the deposit two days ago, so I contacted them asking for a refund even though they say on their form 50% we will not get back, NOW my question is what exactly is admin costs for sending a simple form to be completed with the wrong date might I add, and I am the one sending WhatsApp messages to find things out ??? I'm doing more of the admin than their office ??? What have they done to keep R850 of our deposit just paid to them and cancelled well in advance for valid reasons and they refuse to give back our money ????? I could say maybe R 200 is alot for admin work even but to keep R850 literally just paid to them, it's as if we've just give them R850 for NOTHING Never again it's all about money and people do not care about people disgusting
0
Replies (0)NP
Nikki P
1 reviews | Active since Jan 2020
13 Sept 2017, 12:33
Bookings
6 Days later, 3 emails and a fax and i am still waiting to hear from them to make a booking. Have stayed there before and i must say the attitude was very bad and they were very rude. Two elder ladies. Now want to go there again despite their rudeness and now there is not even service. Owners you are loosing clients
Helpful (0)
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Nikki P
1 reviews | Active since Jan 2020
13 Sept 2017, 12:33
Bookings
6 Days later, 3 emails and a fax and i am still waiting to hear from them to make a booking. Have stayed there before and i must say the attitude was very bad and they were very rude. Two elder ladies. Now want to go there again despite their rudeness and now there is not even service. Owners you are loosing clients
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
20 Dec 2016, 06:50
peacehaven holiday flats theft
<p>Hi l would like to share my experience with everyone. Me and my family were booked into the peacehaven holiday flats at scottburgh.While at the beach my wifes purse went missing.when we returned and found that the purse was missing from the flat.We went to the reception and got NO help from the lady there its like she had this "its your problem" attitude.The office and cleaning staff has key entry for every flat..This lady refuced to confront her staff and literally sended everybody home after l called the police.When the police arived the reception area all of a sudden got closed up and they also left.so please if any one ever want to come to this flats please lock everything away because its gonna dissappear from the flat</p>
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Anonymous
1 reviews | Active since Jan 2020
20 Dec 2016, 06:50
peacehaven holiday flats theft
<p>Hi l would like to share my experience with everyone. Me and my family were booked into the peacehaven holiday flats at scottburgh.While at the beach my wifes purse went missing.when we returned and found that the purse was missing from the flat.We went to the reception and got NO help from the lady there its like she had this "its your problem" attitude.The office and cleaning staff has key entry for every flat..This lady refuced to confront her staff and literally sended everybody home after l called the police.When the police arived the reception area all of a sudden got closed up and they also left.so please if any one ever want to come to this flats please lock everything away because its gonna dissappear from the flat</p>
0
Replies (0)