Bad service.

<p>Pearl S**** in Obz  is a pretty looking restaurant that serves pretty looking food , but the service is not good at all. First of all a reservation was made for a big group a day in advance.   Secondly, a few people that ordered medium steaks, got served well done steaks- one- two hours  later after ordering might I add. Although my steak did arrive meduim SECOND time around and the waiter was sorry-even though it wasnt his fault. One person waited for her chips and onion rings to arrive with her meal- It NEVER did. Free drinks were promised for the long wait-that NEVER arrived either. Another persons food arrived after everyone had eaten already and was ready to leave. Water was ordered by two people just after arrival which was after 7pm, the water was brought just before 10pm. The weight of the steak in grams is not given on the menu, when the food arrived most people thought the size of the steak was a prank-but it was not! Two people left straight after their meal to buy  food else where, because the food was too little. Mushroom sauce was tasteless. When restaurants  charge  premium prices for food, top quality service and top quality food must be prsented-if not people leave with a bitter taste in their mouth, which is exactly what happened. When I complained, the waiter responded with "you guys came late", yes so half the people did arrive late, but the restaurant would have basically been empty had we not have been there  which in my opinion is a poor excuse for ****py service and all the mistakes on their behalf. Besides that, people that were early and ordered first, got their food last in any case. Afterwards the waiter did apologise but after basically asking him too and I had to tell him to apologise to the lady that made the reservation-which he never did, because I asked her if he did and she said no. It was one of those experiences where alot of us regreted spending our money there and probably will not return.</p>