FD
fahima D
Active since Apr 2011
3
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Reviews
3 reviews118 months ago
Bad service.
<p>Pearl S**** in Obz is a pretty looking restaurant that serves pretty looking food , but the service is not good at all. First of all a reservation was made for a big group a day in advance. Secondly, a few people that ordered medium steaks, got served well done steaks- one- two hours later after ordering might I add. Although my steak did arrive meduim SECOND time around and the waiter was sorry-even though it wasnt his fault. One person waited for her chips and onion rings to arrive with her meal- It NEVER did. Free drinks were promised for the long wait-that NEVER arrived either. Another persons food arrived after everyone had eaten already and was ready to leave. Water was ordered by two people just after arrival which was after 7pm, the water was brought just before 10pm. The weight of the steak in grams is not given on the menu, when the food arrived most people thought the size of the steak was a prank-but it was not! Two people left straight after their meal to buy food else where, because the food was too little. Mushroom sauce was tasteless. When restaurants charge premium prices for food, top quality service and top quality food must be prsented-if not people leave with a bitter taste in their mouth, which is exactly what happened. When I complained, the waiter responded with "you guys came late", yes so half the people did arrive late, but the restaurant would have basically been empty had we not have been there which in my opinion is a poor excuse for ****py service and all the mistakes on their behalf. Besides that, people that were early and ordered first, got their food last in any case. Afterwards the waiter did apologise but after basically asking him too and I had to tell him to apologise to the lady that made the reservation-which he never did, because I asked her if he did and she said no. It was one of those experiences where alot of us regreted spending our money there and probably will not return.</p>
0 replies
130 months ago
more sauce on the base than anything else.
This is not the first time I have had a problem with Debonairs pizza. We thought we would give Debonairs another try and order a Tikka Chicken pizza for our guests, however when the pizza arrived and they had a taste, they rather opted to eat scrambled eggs. first of all STOP drowning the pizza in so much sauce so that you guys don't have to fill it with toppings, also, it doesn't taste good at all. Secondly, the amount of cheese you put on your pizza is ridiculous!!! I am yet to taste cheese on a Debonairs pizza. Thirdly, the chicken is so tiny, its as if a half of chicken wing was shredded and then put on the pizza. Its not just one branch that I have had this problem with. The portions of the various toppings that disgusts me. DO something about this, because its VERY BAD.
75 replies
133 months ago
really bad service.
A friend of mine booked a table for 8pm. I arrived late and it was after 8 and they had still not been seated because apparently she didnt confirm even though her name was in the book. Then the manager says we can place our order while waiting for the table yet no one came to take our order. Eventually we got a table and the manager assured us he will come take our order ATLEAST 4 times and he obviously didn't! Then I asked a waiter to take our order because it was almost closing time but apparently she can't handle more than one table. So I get up walk to the kitchen to call the manager because by this time we are all starving and edgy already, only to find that the manager has forgotten about us AGAIN and is looking at slips. He sends us a waiter eventually and she takes our order. Our food comes some of which were good and some not so good. I had so much raw onions in my 514 and my friend didnt even get any cashews in his 514. We were so hungry that we just ate it because we so sick of waiting. This is not the service I expect from simply asia as I am a regular customer. Service is everything and last night I received really bad service.
76 replies
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