PA
Pecan And Plum Bistro
Unclaimed Business
PA
Pecan And Plum Bistro
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anna L
1 reviews | Active since Jan 2020
9 May 2016, 18:14
Not even worth one star
<p>Mothersday Buffet @ R699 for 4 adults...oops sorry there was no food when we were waiting 5th in the row!!! One soup for starter ....pathetic service... 11:45 when we arrive they were still busy with the tables... I order coffee, no teas**** or sugar, no salt or pepper on the table...Oh my word! </p> <p>Look at the Buffet.... I drove all the way from Robertson for this pathetic lunch....</p> <p> </p> <p> </p>
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Anna L
1 reviews | Active since Jan 2020
9 May 2016, 18:14
Not even worth one star
<p>Mothersday Buffet @ R699 for 4 adults...oops sorry there was no food when we were waiting 5th in the row!!! One soup for starter ....pathetic service... 11:45 when we arrive they were still busy with the tables... I order coffee, no teas**** or sugar, no salt or pepper on the table...Oh my word! </p> <p>Look at the Buffet.... I drove all the way from Robertson for this pathetic lunch....</p> <p> </p> <p> </p>
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Anonymous
1 reviews | Active since Jan 2020
9 May 2016, 09:18
Mother's day Disaster
<p><span style="color: #141823; font-family: helvetica, arial, sans-serif; line-height: 19.012px; white-space: pre-wrap; background-color: #ffffff;">Worst experience of my life and this on Mothers day. So embarrassing.... </span><span style="color: #141823; font-family: helvetica, arial, sans-serif; line-height: 19.012px; white-space: pre-wrap; background-color: #ffffff;">We only received a menu after an hour and after complaining 3 times that we havent been helped. We had some soup and bread for starters which ran out before everyone was served. The mains were finished while we were standing in line to dish up. How the hell do you run out of food at a buffet before everyone has eaten????? Its not like they werent aware of how many people were coming because it clearly states on Groupon how many people bought. We ended up walking out in the middle of the buffet, they didn't even notice us leaving. Extremely disappointed. I'm hoping they refund everyone who had the same terrible experience!</span></p>
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Anonymous
1 reviews | Active since Jan 2020
9 May 2016, 09:18
Mother's day Disaster
<p><span style="color: #141823; font-family: helvetica, arial, sans-serif; line-height: 19.012px; white-space: pre-wrap; background-color: #ffffff;">Worst experience of my life and this on Mothers day. So embarrassing.... </span><span style="color: #141823; font-family: helvetica, arial, sans-serif; line-height: 19.012px; white-space: pre-wrap; background-color: #ffffff;">We only received a menu after an hour and after complaining 3 times that we havent been helped. We had some soup and bread for starters which ran out before everyone was served. The mains were finished while we were standing in line to dish up. How the hell do you run out of food at a buffet before everyone has eaten????? Its not like they werent aware of how many people were coming because it clearly states on Groupon how many people bought. We ended up walking out in the middle of the buffet, they didn't even notice us leaving. Extremely disappointed. I'm hoping they refund everyone who had the same terrible experience!</span></p>
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Anonymous
1 reviews | Active since Jan 2020
9 May 2016, 05:41
Mother's Day Nightmare
<p>Number of party: 6 </p> <p> </p> <p>Booking Made by: Natashia Sam </p> <p> </p> <p> </p> <p>I am requesting a FULL refund for the above visit to your establishment! I have never seen such terrible service, to name just a few of the shocking events below </p> <p>• I had paid for a buffet and yet there was not enough food, the starter which was soup was finished by the time myself and my guest got to the front of the line</p> <p>• There was not nearly enough of the main course either, two guest at my table were not able to eat</p> <p>• When ordering tea I get told the kitchen has run out of milk and someone has gone into town to purchase some, Which Bistro/Restaurant RUNS OUT OF MILK </p> <p>• When dessert time came around there was no custard with the malva pudding as you did not have milk? Do you not prepare? </p> <p>• A option of DRY malva pudding or carrot cake was given Lo and behold to know one’s surprise before even half the guest had been served you ran out of carrot cake </p> <p>• The lady dishing food in the Lapa area used her HANDS to put things in peoples plates. HER HANDS </p> <p>• When it started raining a bit guest had to move their own table and chairs inside </p> <p>• Your staff were not trained, the lady dishing the food loudly proclaimed she does not even work there. She’s a cleaner and was just bored so decided to pop by and help out</p> <p> </p> <p>This was mother’s day, it was supposed to be a treat. I had brought along my in-laws and my own mum. What was supposed to be a relaxing afternoon at a wonderful bistro turned out to be an embarrassing nightmare </p> <p> </p> <p> </p> <p>This is unacceptable and I want my money back so I can treat my guest to a real Lunch one where they hopefully get to EAT!!!!! </p> <p> </p>
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Anonymous
1 reviews | Active since Jan 2020
9 May 2016, 05:41
Mother's Day Nightmare
<p>Number of party: 6 </p> <p> </p> <p>Booking Made by: Natashia Sam </p> <p> </p> <p> </p> <p>I am requesting a FULL refund for the above visit to your establishment! I have never seen such terrible service, to name just a few of the shocking events below </p> <p>• I had paid for a buffet and yet there was not enough food, the starter which was soup was finished by the time myself and my guest got to the front of the line</p> <p>• There was not nearly enough of the main course either, two guest at my table were not able to eat</p> <p>• When ordering tea I get told the kitchen has run out of milk and someone has gone into town to purchase some, Which Bistro/Restaurant RUNS OUT OF MILK </p> <p>• When dessert time came around there was no custard with the malva pudding as you did not have milk? Do you not prepare? </p> <p>• A option of DRY malva pudding or carrot cake was given Lo and behold to know one’s surprise before even half the guest had been served you ran out of carrot cake </p> <p>• The lady dishing food in the Lapa area used her HANDS to put things in peoples plates. HER HANDS </p> <p>• When it started raining a bit guest had to move their own table and chairs inside </p> <p>• Your staff were not trained, the lady dishing the food loudly proclaimed she does not even work there. She’s a cleaner and was just bored so decided to pop by and help out</p> <p> </p> <p>This was mother’s day, it was supposed to be a treat. I had brought along my in-laws and my own mum. What was supposed to be a relaxing afternoon at a wonderful bistro turned out to be an embarrassing nightmare </p> <p> </p> <p> </p> <p>This is unacceptable and I want my money back so I can treat my guest to a real Lunch one where they hopefully get to EAT!!!!! </p> <p> </p>
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Anel H
1 reviews | Active since Jan 2020
1 Dec 2015, 06:56
Worst service and dry food
We bought two Groupons for the Slider Burgers and Wine Pairing. The telephone booking for 13:00 was made 3 days in advance, and the Groupons emailed as requested. We arrived on time. After 10min I went to the counter and looked for someone to help our table. After presenting our printed groupons, we were told that the email we sent only had one of the two Groupons attached. I searched for the email on my phone and showed them the two attachments. The manager replied by saying that she has not had time to check her emails yet. At about 13:45 the restaurant manager phoned me to ask is we were still coming, to which I replied that we have been sitting there for 40min without any service. Then after waiting about 45min for our food, it arrived without the wine pairing. The bread tasted old and the patties were very dry. After finishing the meal, we have yet to receive the wine. The manager came to apologize, because apparently the kitchen was a bit chaotic after Groupon customers arrived without making a booking. NOT MY PROBLEM. She offered to bring any drinks on the house, but we were just not interested. Then the wine arrived without any distinction to what wine we are drinking.
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Anel H
1 reviews | Active since Jan 2020
1 Dec 2015, 06:56
Worst service and dry food
We bought two Groupons for the Slider Burgers and Wine Pairing. The telephone booking for 13:00 was made 3 days in advance, and the Groupons emailed as requested. We arrived on time. After 10min I went to the counter and looked for someone to help our table. After presenting our printed groupons, we were told that the email we sent only had one of the two Groupons attached. I searched for the email on my phone and showed them the two attachments. The manager replied by saying that she has not had time to check her emails yet. At about 13:45 the restaurant manager phoned me to ask is we were still coming, to which I replied that we have been sitting there for 40min without any service. Then after waiting about 45min for our food, it arrived without the wine pairing. The bread tasted old and the patties were very dry. After finishing the meal, we have yet to receive the wine. The manager came to apologize, because apparently the kitchen was a bit chaotic after Groupon customers arrived without making a booking. NOT MY PROBLEM. She offered to bring any drinks on the house, but we were just not interested. Then the wine arrived without any distinction to what wine we are drinking.
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