PH
Pet Heaven
Claimed Business
PH
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
84
Recommended: Very Likely
Review Distribution
4.5|41 Reviews
May '25 - Apr '26
5(86.1%)
4(2.8%)
3(0%)
2(0%)
1(11.1%)
5(86.1%)
4(2.8%)
3(0%)
2(0%)
1(11.1%)
Frequently Asked Questions About Pet Heaven
Pet Heaven has a TrustIndex of 0 out of 10 on Hellopeter, based on 41 reviews in the last 12 months. Hellopeter has tracked Pet Heaven across 366 total reviews. How is the TrustIndex calculated? →
Recent reviews (41)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceVW
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Altie B
1 reviews | Active since Jan 2020
9 Mar 2026, 10:18
Happy cat tummy
I've been using Pet Heaven's scheduled deliveries for a while now and have always received great service. On my last order the cat food seemed to have been exposed to water, as the pack was one solid block, just like a brick. I logged a "complaint" - there was no strange questions asked and they didn't try to hold me responsible. Within a few days the "damaged" parcel were collected and I received my replacement the next day. Happy cat tummy's at home :)
Helpful (0)
|Replies (0)AB
Altie B
1 reviews | Active since Jan 2020
9 Mar 2026, 10:18
Happy cat tummy
I've been using Pet Heaven's scheduled deliveries for a while now and have always received great service. On my last order the cat food seemed to have been exposed to water, as the pack was one solid block, just like a brick. I logged a "complaint" - there was no strange questions asked and they didn't try to hold me responsible. Within a few days the "damaged" parcel were collected and I received my replacement the next day. Happy cat tummy's at home :)
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Replies (0)A
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Amanda W
1 reviews | Active since Jan 2020
10 Feb 2026, 09:47
AWESOME PAWSOME SERVICE FROM PET HEAVEN
I recently started my on-line shopping at Pet Heaven. I won't shop anywhere else as the service from Pet Heaven is AWESOME PAWSOME! They have everything I need for my little Yorkie and the wild birds. Easy and convenient.
Helpful (0)
|Replies (0)AW
Amanda W
1 reviews | Active since Jan 2020
10 Feb 2026, 09:47
AWESOME PAWSOME SERVICE FROM PET HEAVEN
I recently started my on-line shopping at Pet Heaven. I won't shop anywhere else as the service from Pet Heaven is AWESOME PAWSOME! They have everything I need for my little Yorkie and the wild birds. Easy and convenient.
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Replies (0)SF
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