Active since Mar 2013
10
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Reviews
10 reviews2 months ago
Always falls advertising, especially from the staff now.
I am writing to lodge a formal complaint regarding the unacceptable and dishonest conduct of Planet Fitness in relation to my daughter’s gym contract. We signed a 12-month contract, fully paid upfront, with the clear understanding that it would expire on 30 April. Despite this, Planet Fitness unilaterally decided to deduct an additional premium at the end of March – a full month before the contract’s agreed expiry date. This action is not only ********* but also constitutes a breach of contract. When I attempted to resolve this matter, I was met with arrogance, dismissiveness, and outright disrespect from your staff. They spoke over me, refused to listen, and offered misleading answers instead of assistance. Furthermore, I was informed that I cannot change my banking details or stop the contract, while Planet Fitness continues to withdraw money from my account without authorization. This is outrageous and ********. Planet Fitness’s conduct has caused me anger, frustration, and deep disappointment. I expect accountability and immediate corrective action.
0 replies
2 months ago
Easy and Convenient - Food for my fur babies deliver to my door
I can wholeheartedly recommend Pet Heaven to anyone. My dogs are not just pets – they are my little children, my companions, and the joy of my home. For a long time, I had to drive from one veterinarian to another just to get their medication, often worrying about running out of food or supplies. Then I discovered Pet Heaven, and it completely changed our lives. Not only is it more affordable than any vet I’ve visited, but the service is wonderfully convenient. Their deliveries arrive straight to my doorstep on a regular schedule that I choose, so I never have to worry about rushing around or running out of essentials. My dogs are always happy, healthy, and well-fed, and I have peace of mind knowing everything they need comes directly to us. It feels incredibly special to see my “fur babies” thriving while I enjoy the ease of having their food and medication delivered right to my home. Pet Heaven has truly made caring for them simpler, more joyful, and stress-free.
0 replies
3 months ago
Concern Regarding Premium Increase and Unprofessional Service Experience
I am express my concern regarding the 25% increase on my insurance premium, effective 1 April. After receiving the notification, I contacted the call center to understand the reason behind such a significant adjustment. Unfortunately, the interaction I had with the consultant was deeply disappointing. Throughout the conversation, I was repeatedly interrupted and spoken over. Although the consultant asked me for my reasons and concerns, she did not allow me the opportunity to answer without cutting me off. When I attempted to explain my position, she dismissed my points and insisted she was “doing her best,” without actually addressing my questions and made me sound like an unreasonable person just looking for excuses. After becoming understandably frustrated, I ended the call by asking her to please send me the updated policy so that I could review it and begin comparing options with other insurers. Shortly thereafter, she called me back — not to assist, but to inform me that she was not finished speaking to me. Her tone and attitude suggested that I was somehow doing her a favour by being a client, rather than the other way around. After seven years with 1st for Women, during which I have never submitted a single claim, I did not expect to be treated with such arrogance and disregard. A premium increase of this magnitude, combined with rising excesses, is already difficult to accept — but receiving dismissive and disrespectful service on top of it is truly shocking. All I asked for was a clear explanation of the increase, especially considering that the valuation used is based on what they think the new replacement values is I believe this is a fair and reasonable question for any client to ask. I hope that this matter will be taken seriously, both in terms of reviewing the premium adjustment and addressing the conduct of the consultant involved. Respectful, transparent communication should be the minimum standard for any customer interaction.
1 reply
4 months ago
Good service and products, but not so sure about the after service!
’n Bittersoet ervaring met ’n diens wat ek altyd vertrou het Sedert Augustus 2025 verras my Kerel my elke t****e Vrydag met die mooiste bos blomme. Dit was iets besonders — die ruikers was altyd vars, pragtig en het lank gehou. Dit het ’n klein tradisie geword waarna ek elke keer uitgesien het. Maar die laaste aflewering, veral die proteas, was ’n groot teleurstelling. Die kwaliteit was swak, en wat dit erger maak, is dat daar geen verantwoordelikheid geneem is vir die slegte bondel nie. Ná soveel wonderlike aflewerings voel dit hartseer dat een slegte dienservaring dalk die hele tradisie kan beëindig. Ek deel dit nie om te kla nie, maar om ander bewus te maak — goeie diens ná die verkoop is net so belangrik soos ’n mooi produk.
0 replies
8 months ago
Leeann Rampersad was extremely helpful
Leeann Rampersad was extremely helpful. Just a pity curtain option is not the best, I expected a bit more from my insurer. I will definitely review it again later in the year.
2 replies
12 months ago
Darien Sigamoney hel...
Darien Sigamoney helped me, answered all my questions, and offered to review my policy.
1 reply
22 months ago
The assistance from Jacky was very good
The assistance from Jacky was very good. She spoke properly, answered my questions, and made the necessary changes to my policy.
1 reply
33 months ago
Dog Food at Cheaper Rates & Extremely Convenient
My animal children's food has become terribly expensive and scarce. Only vets carried it and there wasn't always stock either so I discovered Pet Heaven. Now my fur babies food is delivered to my doorstep every month on the clock. I pay less than vets charge and I don't have to drive around looking for the food either. I also buy wet packet food, deworming medication and shampoo now and again with my regular monthly order. The easiest, most convenient, cheapest and fastest service. Would highly recommend them to anyone. Make life easy and work smart.
0 replies
61 months ago
Issue in cancelling a simple data contract which Vodacom extend without notice
So to cancel a contract is night and is also extended without any one knowledge. A data contract that has been running for 2 years is now an extra 3 months and then they want to know why do I want to chance it. In addition, you may only chance it between the 1st and 7th of the month in which the contract expires. It's mentioned that everyone needs back up data and for them it's not right that I have wifi at home and work as well as data every month on my phone. Where has life changed so much that they can be so arrogantly to tell me what I need and what not!! Can't show their system if I have more than one contract on name, because every month they call to smear something off to me............ I get more than just fed-up and extremely angry for the "call centers" who can't take no for an answer and try to smear off well to humans, because when it comes to cancelation then they give you gas first........ is that which is life today. Gun wonders that one no longer wants to answer a phone, because if you are desperate to sell something, you should at least have some pride and respect on that side of the phone and take people into consideration. Can't believe it's that difficult and such a big problem for Vodacom to allow their system to run a data contract on time. Vodacom stop messing around with customers, no matter how big of a company you are. I really feel like changing every contract I got with you to someone else because it is just number for you and no service. Always a new story with each and every contract I need to upgrade, downgrade or cancel. It is not on and then if I phone I have to hold for ever and the operator need to pass my phone call around - definitely not a number one company in my eyes.
2 replies
107 months ago
Poor and pathetic crooks
<p>This is my second number at Vodacom (the only network I have ever been on since 1999) and all I am getting this hear is data and airtime disappearing. Then when you phone you get transfered the whole time or the person on the other side is like a robot repeating things to you and try to tell me the whole time how incompatent I am. If I use the same phone for over 2 years and suddenly data dissappear it can't be my fault, especially if almost all my settings are only working on wi-fi. I am pass angry, now I am peed off and a mad cow - because how do you operate if no one can help and never gets back to you?? Then they tell me 72 hours to 14 working days then I will maybe have a answer!!!!! What the hel - is Vodacom going mad. This is not client service and then then to put the cherry on top the lady say : "this happens to a lot of our customers". Surely you can do something about it?? What happen that it suddenly happens now?? Everybody I talk to is complaining about Vodacom since December 2016 - so surely there is huge problems that needs to be sorted!?!?!? I can not just buy data for fun, I am not rich and a normal low to middle class worker and there fore use wi-fi at work and my friends. This is really unexceptable - VODACOM GOING SOUR AND BAD WITH POOR AND PATHETIC SERVICE, REPLIES AND RESPONSE!!!</p>
4 replies
Review Distribution
5 Star
2 (20%)
4 Star
2 (20%)
3 Star
2 (20%)
2 Star
1 (10%)
1 Star
3 (30%)