PS
Phuteng Solar Globe
Unclaimed Business
PS
Phuteng Solar Globe
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Rick S
1 reviews | Active since Jan 2020
30 Nov 2023, 16:13
Unrealiable and unprofessional
Overall this company gets a 0/5 from me. It is a real pity because the sales service is excellent. I must say Brandon is very helpful and knowledgeable and I think he is brilliant! However as the saying goes, "The chain is only as strong as the weakest link" and Phuteng's after sales service is absolutely shocking. A man by the name of David was used to do the installation and shortly after making use of the system we indentified that some plugs were tripping which I am told is an issue with a neutral wire being incorrectly wired. David promised us time and time again over a period of 2 months that he would come to address the issue and just never pitched. David is totally unprofessional and unrealiable and it is for this reason that I will never use this company again.
Helpful (0)
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Rick S
1 reviews | Active since Jan 2020
30 Nov 2023, 16:13
Unrealiable and unprofessional
Overall this company gets a 0/5 from me. It is a real pity because the sales service is excellent. I must say Brandon is very helpful and knowledgeable and I think he is brilliant! However as the saying goes, "The chain is only as strong as the weakest link" and Phuteng's after sales service is absolutely shocking. A man by the name of David was used to do the installation and shortly after making use of the system we indentified that some plugs were tripping which I am told is an issue with a neutral wire being incorrectly wired. David promised us time and time again over a period of 2 months that he would come to address the issue and just never pitched. David is totally unprofessional and unrealiable and it is for this reason that I will never use this company again.
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Gerhard D
1 reviews | Active since Jan 2020
17 Jan 2023, 08:58
Bad after sales service
This is a plea for help... Unblock my number and assist me with my battery that you sold to me on the 29th of September 2022. this Lithium battery that you said last between 5 to 10 years will not see the end of this year. i have reported this problem to you less than a week after buying the system from you and all i received was empty promises, you need to replace this battery. this cannot carry on any longer. i need this sorted and not just excuses and empty promises please Phuteng Solar Globe get back to me and fix my problem! 0662492924
Helpful (0)
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Gerhard D
1 reviews | Active since Jan 2020
17 Jan 2023, 08:58
Bad after sales service
This is a plea for help... Unblock my number and assist me with my battery that you sold to me on the 29th of September 2022. this Lithium battery that you said last between 5 to 10 years will not see the end of this year. i have reported this problem to you less than a week after buying the system from you and all i received was empty promises, you need to replace this battery. this cannot carry on any longer. i need this sorted and not just excuses and empty promises please Phuteng Solar Globe get back to me and fix my problem! 0662492924
0
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