PW
Piggly Wiggly
Claimed Business
PW
Piggly Wiggly
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Travel & Vacation
#9NPS Score
0Unlikely
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Review Distribution
3|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(100%)
2(0%)
1(0%)
5(0%)
4(0%)
3(100%)
2(0%)
1(0%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAP
Amanda P
1 reviews | Active since Jan 2020
3 Feb 2026, 07:04
It was a welcoming atmosphere and cosy inside
It was a welcoming atmosphere and cosy inside. We ordered food and it came within reasonable time. The service was attentive. The unfortunate moment when a ****roach ran around on a table was off putting. We already finished our meals which was delicious and fresh. The power went out and it turnwd into a candlelit lunch.
Helpful (0)
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Amanda P
1 reviews | Active since Jan 2020
3 Feb 2026, 07:04
It was a welcoming atmosphere and cosy inside
It was a welcoming atmosphere and cosy inside. We ordered food and it came within reasonable time. The service was attentive. The unfortunate moment when a ****roach ran around on a table was off putting. We already finished our meals which was delicious and fresh. The power went out and it turnwd into a candlelit lunch.
0
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Chantelle S
1 reviews | Active since Jan 2020
28 Sept 2022, 18:56
Dishonest in their transaction
In the publics interest, i am writing this review to warn prospective buyers to double check and confirm the breed of the dog you are purchasing and the price as well. I am also writing this review on how Wiggly pets responded to our complaint with threats and accusations. I am sure there are excellent experiences with Wiggly pets, but unfortunately, our experience was the latter. In July we responded to an ad on Junkmail RE Golden retriever pups. Junkmail auto sends a message to Wiggly Pets, stating that I am interested in the Golden retriever pups. Wiggly pets responded with “only have this female” and sends a picture. We assumed that she was a Golden Retriever as this is the breed we were enquiring about and discussing. We made arrangements to purchase this dog. I asked for photos of the parents, and they looked like Golden retrievers (I am no expert) and we went ahead with the purchase of the above mentioned “Golden retriever pup”. Upon arrival we found out that the price was R1000 more than the ad we responded to, and Wiggly pets explained that the litter we enquired about was already purchased and that this is a new litter they collected today. Still not disclosing that it is not a Golden retriever pup. We then EFT’ed the additional R1000 and we left with what we thought was a golden retriever. Upon arriving at our local pet shop later that day, the owner of the pet shop complimented us on our adorable Labrador. We corrected him, and said no it’s a golden retriever. We left the shop and decided to wait until we see the vet to confirm. The vet said she had retriever in her but did not confirm that she is a golden retriever. I asked if she will have longer hair, to which he responded that we will have to wait to see. Her vet booklet from Wiggly Pets stated “Labrador retriever”, which we noticed on the day of our vet visit. After googling the difference between a golden retriever and a Labrador retriever, and based on what the vet said, we assumed it’s perhaps a cross between a Labrador and a golden retriever as they have long hair as per the pictures of the parents. Chewing on this for weeks, I finally contacted Wiggly pets and asked what breed is our puppy to confirm. To which they responded retriever female, and that she will have longer hair as both parents did. As there is a difference in appearance as well as in temperament from our puppy to our friends’ golden retriever puppy of same age, I continued to explain that I was upset about the transaction, mainly the service. Service in regards to Wiggly pets not disclosing the different breed on the day of purchase. This would have created a different expectation on our side. I was told that we signed a purchase agreement, which we did - however, we signed this agreement in the belief that we are purchasing a golden retriever. We do however love our new puppy and we do not want to give her back, nor did I ask for my money back at any given stage. I made my intention clear by notifying Wiggly pets that I will be reviewing the purchase to ensure something like this won’t happen to someone else. Unfortunately Wiggly pets has since turned off the Review section of their page.. one can just wonder why. Wiggly Pets immediately threatened me with legal representation, and that this has happened before and that they won both times resulting in a fine. During this conversation, it was insinuated by Wiggly pets that I am a liar, just like the previous two people who was fined as per above and that I was harassing them by complaining about the service. I was also told in so many words by Wiggly pets that I am desperate for money and that I should think with wisdom. I did not appreciate these accusations and personal attack of my character. Especially after I made my intentions clear from the beginning that we are not giving the dog back, nor did I ask for my money back, I was just complaining about the fact that we were not notified of the different breed. We were going to get a letter from the vet stating that she is not a golden retriever but a Labrador retriever, but decided not to as the ad Wiggly pets sent to us later in the conversation confirmed her breed. (Ref to the second last paragraph of my review.) We were then threatened by Wiggly pets that they want to come and fetch our new puppy and that the “owners” wants their dog back and that they are scared we won’t love our new puppy. This aggravated and concerned me a lot considering that we had to provide our address on the purchase agreement and that we already stated that we do not want to return our dog nor do we want our money back, I was purely complaining about the fact that our new puppy was not a Golden Retriever as I was specifically looking for a Golden Retriever. Our new puppy is not something I can “just” return/exchange and it is a long term commitment, hence the seriousness of clear communication. Wiggly pets then sent me the ad for the litter I bought(first time seeing that ad) which stated Labrador retrievers for R4000 each. However, we paid R4500. And I still do not have an answer as to why there is a difference in price. Please be cautious when purchasing a puppy through wiggly pets, because if something goes wrong, there is no support or customer care from Wiggly pets, just intimidation and threats.
Helpful (0)
|Replies (0)CS
Chantelle S
1 reviews | Active since Jan 2020
28 Sept 2022, 18:56
Dishonest in their transaction
In the publics interest, i am writing this review to warn prospective buyers to double check and confirm the breed of the dog you are purchasing and the price as well. I am also writing this review on how Wiggly pets responded to our complaint with threats and accusations. I am sure there are excellent experiences with Wiggly pets, but unfortunately, our experience was the latter. In July we responded to an ad on Junkmail RE Golden retriever pups. Junkmail auto sends a message to Wiggly Pets, stating that I am interested in the Golden retriever pups. Wiggly pets responded with “only have this female” and sends a picture. We assumed that she was a Golden Retriever as this is the breed we were enquiring about and discussing. We made arrangements to purchase this dog. I asked for photos of the parents, and they looked like Golden retrievers (I am no expert) and we went ahead with the purchase of the above mentioned “Golden retriever pup”. Upon arrival we found out that the price was R1000 more than the ad we responded to, and Wiggly pets explained that the litter we enquired about was already purchased and that this is a new litter they collected today. Still not disclosing that it is not a Golden retriever pup. We then EFT’ed the additional R1000 and we left with what we thought was a golden retriever. Upon arriving at our local pet shop later that day, the owner of the pet shop complimented us on our adorable Labrador. We corrected him, and said no it’s a golden retriever. We left the shop and decided to wait until we see the vet to confirm. The vet said she had retriever in her but did not confirm that she is a golden retriever. I asked if she will have longer hair, to which he responded that we will have to wait to see. Her vet booklet from Wiggly Pets stated “Labrador retriever”, which we noticed on the day of our vet visit. After googling the difference between a golden retriever and a Labrador retriever, and based on what the vet said, we assumed it’s perhaps a cross between a Labrador and a golden retriever as they have long hair as per the pictures of the parents. Chewing on this for weeks, I finally contacted Wiggly pets and asked what breed is our puppy to confirm. To which they responded retriever female, and that she will have longer hair as both parents did. As there is a difference in appearance as well as in temperament from our puppy to our friends’ golden retriever puppy of same age, I continued to explain that I was upset about the transaction, mainly the service. Service in regards to Wiggly pets not disclosing the different breed on the day of purchase. This would have created a different expectation on our side. I was told that we signed a purchase agreement, which we did - however, we signed this agreement in the belief that we are purchasing a golden retriever. We do however love our new puppy and we do not want to give her back, nor did I ask for my money back at any given stage. I made my intention clear by notifying Wiggly pets that I will be reviewing the purchase to ensure something like this won’t happen to someone else. Unfortunately Wiggly pets has since turned off the Review section of their page.. one can just wonder why. Wiggly Pets immediately threatened me with legal representation, and that this has happened before and that they won both times resulting in a fine. During this conversation, it was insinuated by Wiggly pets that I am a liar, just like the previous two people who was fined as per above and that I was harassing them by complaining about the service. I was also told in so many words by Wiggly pets that I am desperate for money and that I should think with wisdom. I did not appreciate these accusations and personal attack of my character. Especially after I made my intentions clear from the beginning that we are not giving the dog back, nor did I ask for my money back, I was just complaining about the fact that we were not notified of the different breed. We were going to get a letter from the vet stating that she is not a golden retriever but a Labrador retriever, but decided not to as the ad Wiggly pets sent to us later in the conversation confirmed her breed. (Ref to the second last paragraph of my review.) We were then threatened by Wiggly pets that they want to come and fetch our new puppy and that the “owners” wants their dog back and that they are scared we won’t love our new puppy. This aggravated and concerned me a lot considering that we had to provide our address on the purchase agreement and that we already stated that we do not want to return our dog nor do we want our money back, I was purely complaining about the fact that our new puppy was not a Golden Retriever as I was specifically looking for a Golden Retriever. Our new puppy is not something I can “just” return/exchange and it is a long term commitment, hence the seriousness of clear communication. Wiggly pets then sent me the ad for the litter I bought(first time seeing that ad) which stated Labrador retrievers for R4000 each. However, we paid R4500. And I still do not have an answer as to why there is a difference in price. Please be cautious when purchasing a puppy through wiggly pets, because if something goes wrong, there is no support or customer care from Wiggly pets, just intimidation and threats.
0
Replies (0)HP
Heidi P
1 reviews | Active since Jan 2020
1 Nov 2020, 13:36
Terrible service
Today I wanted to take my family all the way from the FreeState for Sunday brunch at ***gly Wiggly. When we walked in, the manager ignored us from the start, didn't greet and started talking on the phone. After her call ended she still ignored us and started helping people who booked a table, after she was done with them, she came back, still not helping me just writing in her book. I then asked, "excuse me, do you have a table for 4" and she replied, "actually we fully booked". There was so many open tables. She was extremely rude. I will NOT go back and neither my friends or family after telling everyone what happened.
Helpful (0)
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Heidi P
1 reviews | Active since Jan 2020
1 Nov 2020, 13:36
Terrible service
Today I wanted to take my family all the way from the FreeState for Sunday brunch at ***gly Wiggly. When we walked in, the manager ignored us from the start, didn't greet and started talking on the phone. After her call ended she still ignored us and started helping people who booked a table, after she was done with them, she came back, still not helping me just writing in her book. I then asked, "excuse me, do you have a table for 4" and she replied, "actually we fully booked". There was so many open tables. She was extremely rude. I will NOT go back and neither my friends or family after telling everyone what happened.
0
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Anonymous
1 reviews | Active since Jan 2020
15 Aug 2020, 06:47
DISGUSTED
My family and I will NEVER darken PW's door again. We have been supporting them for years and on Sunday decided to trundle up to PW from Toti for a nice outing with the family - yes we sanitised and wore our masks. Upon arrival at 9am we asked for a table ... the majority of tables inside the restaurant were empty and were told they were reserved. We put our names on the list for a table and were told would have about an hour's wait. No problem. We went walk about and returned an hour and a half later. Same inside tables still empty .... we could have had our breakfast by then and left but anyway ....... we were given 2 tiny tables that sit 2 people each and 3 chairs and there were 9 of us. When we queried where we should all sit, we were told that we did not let them know the 3 children in our party needed to sit!!!!! We have actually taught our children that one sits on a chair when eating ... quite a novel idea I know but nevertheless that's how we roll. So 3 of us sat and eventually the manageress came along and asked us if everything was okay. No, clearly everything is not okay we are 9 and there are only 3 chairs and 2 minute tables. Miss Manageress then snapped at us and told us that if we had wanted to eat there, we should have phoned the previous day and made a reservation! We were really sorry to have inconvenienced them by having us support their restaurant so managed to scrounge a few more chairs and all squashed around the 2 small tables. No worries .... ordered our food and left. Oh and by the way, R85 for a plain toasted cheese sarmie for the children is extortionate to say the least. Perhaps we were charged extra because the children were sitting on chairs whilst eating their meal. Bye bye PW ... not the first time we have had a bad experience there but certainly the last!!!
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Anonymous
1 reviews | Active since Jan 2020
15 Aug 2020, 06:47
DISGUSTED
My family and I will NEVER darken PW's door again. We have been supporting them for years and on Sunday decided to trundle up to PW from Toti for a nice outing with the family - yes we sanitised and wore our masks. Upon arrival at 9am we asked for a table ... the majority of tables inside the restaurant were empty and were told they were reserved. We put our names on the list for a table and were told would have about an hour's wait. No problem. We went walk about and returned an hour and a half later. Same inside tables still empty .... we could have had our breakfast by then and left but anyway ....... we were given 2 tiny tables that sit 2 people each and 3 chairs and there were 9 of us. When we queried where we should all sit, we were told that we did not let them know the 3 children in our party needed to sit!!!!! We have actually taught our children that one sits on a chair when eating ... quite a novel idea I know but nevertheless that's how we roll. So 3 of us sat and eventually the manageress came along and asked us if everything was okay. No, clearly everything is not okay we are 9 and there are only 3 chairs and 2 minute tables. Miss Manageress then snapped at us and told us that if we had wanted to eat there, we should have phoned the previous day and made a reservation! We were really sorry to have inconvenienced them by having us support their restaurant so managed to scrounge a few more chairs and all squashed around the 2 small tables. No worries .... ordered our food and left. Oh and by the way, R85 for a plain toasted cheese sarmie for the children is extortionate to say the least. Perhaps we were charged extra because the children were sitting on chairs whilst eating their meal. Bye bye PW ... not the first time we have had a bad experience there but certainly the last!!!
0
Replies (0)MS
Malcolm S
1 reviews | Active since Jan 2020
2 Jan 2020, 11:56
Change your act up!
We were happily dismissed upon arrival, took our seats only to be told that there's a queue, no reservation sign on the table, but what angers me the most is how rude the manager was to my mom, suppose when you get busy pride takes a hold and you don't give a damn how you treat your clients, but none of us should be surprised considering the incident with the ambulance, suppose she'll gladly let her clients die before her grasp gets ruined, evidently nothing has changed and ***gly Wiggly should be closed down.
Helpful (0)
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Malcolm S
1 reviews | Active since Jan 2020
2 Jan 2020, 11:56
Change your act up!
We were happily dismissed upon arrival, took our seats only to be told that there's a queue, no reservation sign on the table, but what angers me the most is how rude the manager was to my mom, suppose when you get busy pride takes a hold and you don't give a damn how you treat your clients, but none of us should be surprised considering the incident with the ambulance, suppose she'll gladly let her clients die before her grasp gets ruined, evidently nothing has changed and ***gly Wiggly should be closed down.
0
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Amiel G
1 reviews | Active since Jan 2020
26 Sept 2019, 07:39
Racist institution
Been to ***gly wiggly a few times, always have the same experience. Whites are always assisted first and are treated in a friendly and welcoming manner whilst us Indians are treated rudely and as if we do not belong there. There have also been numerous other racist issues that have taken place at ***gly wiggly. Will not be going back there. Place should be boycotted.
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Amiel G
1 reviews | Active since Jan 2020
26 Sept 2019, 07:39
Racist institution
Been to ***gly wiggly a few times, always have the same experience. Whites are always assisted first and are treated in a friendly and welcoming manner whilst us Indians are treated rudely and as if we do not belong there. There have also been numerous other racist issues that have taken place at ***gly wiggly. Will not be going back there. Place should be boycotted.
0
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Amiel G
1 reviews | Active since Jan 2020
26 Sept 2019, 07:38
Racist institution
Been to ***gly wiggly a few times, always have the same experience. Whites are always assisted first and are treated in a friendly and welcoming manner whilst us Indians are treated rudely and as if we do not belong there. There have also been numerous other racist issues that have taken place at ***gly wiggly. Will not be going back there. Place should be boycotted.
Helpful (0)
|Replies (0)AG
Amiel G
1 reviews | Active since Jan 2020
26 Sept 2019, 07:38
Racist institution
Been to ***gly wiggly a few times, always have the same experience. Whites are always assisted first and are treated in a friendly and welcoming manner whilst us Indians are treated rudely and as if we do not belong there. There have also been numerous other racist issues that have taken place at ***gly wiggly. Will not be going back there. Place should be boycotted.
0
Replies (0)