Pili Pili Jefreys Bay
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Pili Pili Jefreys Bay has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Pili Pili Jefreys Bay across 3 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
This is one place that will never see me again. Went there on my birthday 31 Jan, expecting the same service and quality as from Pili Pili in Sedgefield... We were a party of 4, but only paid for one meal (pizza that was average) and our drinks. My wife and daughter ordered chicken schnitzel and veggies and I ordered hake, with squid heads, fries and veggies... After about 50 minutes we we served our food and I couldn't eat mine as the batter on the fish was raw and the squid heads were nowhere to be seen. (There was something resembling peas, but it tasted like cardboard) My wife and daughter's food was even worse. The schnitzels were thin and dry and the veggies were swimming in cold oil. We took it up wit the "manager" When he tasted the cold mushroom sauce, he said it didn't taste like mushroom... maybe because it was raw batter and not mushroom sauce? 🙄 After he said he was sorry (or **** you) we paid for a pizza and our drinks and left and got the best pizzas ever, from Savoy Hotel in Jeffreys Bay Don't support Pili Pili in Jeffreys, because you will be sorry. I sincerely hope they aren't the owners of Pili Pili in Sedgefield as well, because something is seriously wrong over here...
1 reviews | Active since Jan 2020
This is one place that will never see me again. Went there on my birthday 31 Jan, expecting the same service and quality as from Pili Pili in Sedgefield... We were a party of 4, but only paid for one meal (pizza that was average) and our drinks. My wife and daughter ordered chicken schnitzel and veggies and I ordered hake, with squid heads, fries and veggies... After about 50 minutes we we served our food and I couldn't eat mine as the batter on the fish was raw and the squid heads were nowhere to be seen. (There was something resembling peas, but it tasted like cardboard) My wife and daughter's food was even worse. The schnitzels were thin and dry and the veggies were swimming in cold oil. We took it up wit the "manager" When he tasted the cold mushroom sauce, he said it didn't taste like mushroom... maybe because it was raw batter and not mushroom sauce? 🙄 After he said he was sorry (or **** you) we paid for a pizza and our drinks and left and got the best pizzas ever, from Savoy Hotel in Jeffreys Bay Don't support Pili Pili in Jeffreys, because you will be sorry. I sincerely hope they aren't the owners of Pili Pili in Sedgefield as well, because something is seriously wrong over here...
1 reviews | Active since Jan 2020
31 December review - unhappy customer Pili Pili Jbay My family took me for my 60th birthday to this restaurant. The venue is lovely, but they need to work on their service timing. An 'as-the-order-is-placed' system would help manage expectations. Unfortunately, there wasn't a manager visible on the floor to address our concerns. Would appreciate seeing improvements in service speed.. The waiter was friendly and apologetic about the kitchen being busy. However, the wait time was excessive - over 90 minutes for food, and another 30 minutes after asking to cancel our order (we only ended up getting food for the child after an hour and 10 minutes he got his chicken strips and chips). It was frustrating to see other tables served before us, including three couples who arrived after us. Chocolate milkshakes was not good.
1 reviews | Active since Jan 2020
31 December review - unhappy customer Pili Pili Jbay My family took me for my 60th birthday to this restaurant. The venue is lovely, but they need to work on their service timing. An 'as-the-order-is-placed' system would help manage expectations. Unfortunately, there wasn't a manager visible on the floor to address our concerns. Would appreciate seeing improvements in service speed.. The waiter was friendly and apologetic about the kitchen being busy. However, the wait time was excessive - over 90 minutes for food, and another 30 minutes after asking to cancel our order (we only ended up getting food for the child after an hour and 10 minutes he got his chicken strips and chips). It was frustrating to see other tables served before us, including three couples who arrived after us. Chocolate milkshakes was not good.
1 reviews | Active since Jan 2020
What a surprise to see a new OK Urban at our favorite restaurant on the beach in Jbay. The food was delicious as always, and very reasonable priced. The waiters and staff done a very good job Well Done!! Will recommend to try Pili Pili.
1 reviews | Active since Jan 2020
What a surprise to see a new OK Urban at our favorite restaurant on the beach in Jbay. The food was delicious as always, and very reasonable priced. The waiters and staff done a very good job Well Done!! Will recommend to try Pili Pili.
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