Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
To the team of Pinky's Doggy Parlour in Wonderboom. Thank you for your good service and friendly staff members. Its was a pleasure bringing our dogs to you, for a groom. Excellent Service. Regards Emile
1 reviews | Active since Jan 2020
To the team of Pinky's Doggy Parlour in Wonderboom. Thank you for your good service and friendly staff members. Its was a pleasure bringing our dogs to you, for a groom. Excellent Service. Regards Emile
1 reviews | Active since Jan 2020
I am very upset, had a problem with this doggy parlour in Wonderboom Pretoria a year or longer and when i took my 2 x doggies back here in the beginning of June 2022 i had the same problem all over again, i have 2 x shnauzers and i gave the lady at the front spesific orders not to cut certain places in stead the groomers destroyed everything i did not wanted. The same issue as before, the groomers in the back behind closed doors gets the info from the front desk, but they don't follow the instructions,they destroyed my dogs, this was my last visit at this doggy parlour, sorry for the owners, but they seem like they not in control of the groomers. Sad day for business, never going back here.
1 reviews | Active since Jan 2020
I am very upset, had a problem with this doggy parlour in Wonderboom Pretoria a year or longer and when i took my 2 x doggies back here in the beginning of June 2022 i had the same problem all over again, i have 2 x shnauzers and i gave the lady at the front spesific orders not to cut certain places in stead the groomers destroyed everything i did not wanted. The same issue as before, the groomers in the back behind closed doors gets the info from the front desk, but they don't follow the instructions,they destroyed my dogs, this was my last visit at this doggy parlour, sorry for the owners, but they seem like they not in control of the groomers. Sad day for business, never going back here.
1 reviews | Active since Jan 2020
I don't even want to give this place ONE star! Had an APPOINTMENT as discussed via telephone yesterday with them. Today when I arrived for my dog's appointment (only for a cut (that I also mentioned when I booked the appointment)), they told me to wait over an hour before they could help me (and this was not even said politely)... just "sit there and wait". When I said that I am not going to sit there and wait over an hour because we have other plans for the day they still refused to help. I specifically said, when I made the appointment, that I want to be present when my dog is groomed because he is old and anxious, and they said that it is fine. After I told them how unbelievably unprofessional they are, the one woman (think her name is Meisie) told me that If I react like I do all the time "she doesn't want to know what it's like in my house"..... this is the way they talk to their customers, and this is the way they treat people who pay them for a service. All of this AFTER AN APPOINTMENT WAS MADE AND EVERYTHING WAS DISCUSSED AND AGREED ON OVER THE TELEPHONE!! I am very disgusted and actually shocked!! Extremely disappointed and will never support them. I suggest to everyone not to even try to go there. You will waste your time and will be treated like you or your pet don't matter. The image of what they portray and what they actually present is complete opposites. Save yourself the stress and rather go somewhere where people actually want your business. I will take this issue as far and wide as possible. Feel free to share, copy, paste (I don't mind) and let everyone know that they must not go to this pretend place of a doggy parlor!!! #sickofbadservice #mayyoushutdown #treatyourcustomersbetter #youarenottheonlydoggyparlorinpretoria #thanksfornothing #terriblecustomerservice #learnhowtotreatyourcustomers #closeyourbusiness #youdontknowwhatyouaredoing #unprofessional #youwillnevermakeit
1 reviews | Active since Jan 2020
I don't even want to give this place ONE star! Had an APPOINTMENT as discussed via telephone yesterday with them. Today when I arrived for my dog's appointment (only for a cut (that I also mentioned when I booked the appointment)), they told me to wait over an hour before they could help me (and this was not even said politely)... just "sit there and wait". When I said that I am not going to sit there and wait over an hour because we have other plans for the day they still refused to help. I specifically said, when I made the appointment, that I want to be present when my dog is groomed because he is old and anxious, and they said that it is fine. After I told them how unbelievably unprofessional they are, the one woman (think her name is Meisie) told me that If I react like I do all the time "she doesn't want to know what it's like in my house"..... this is the way they talk to their customers, and this is the way they treat people who pay them for a service. All of this AFTER AN APPOINTMENT WAS MADE AND EVERYTHING WAS DISCUSSED AND AGREED ON OVER THE TELEPHONE!! I am very disgusted and actually shocked!! Extremely disappointed and will never support them. I suggest to everyone not to even try to go there. You will waste your time and will be treated like you or your pet don't matter. The image of what they portray and what they actually present is complete opposites. Save yourself the stress and rather go somewhere where people actually want your business. I will take this issue as far and wide as possible. Feel free to share, copy, paste (I don't mind) and let everyone know that they must not go to this pretend place of a doggy parlor!!! #sickofbadservice #mayyoushutdown #treatyourcustomersbetter #youarenottheonlydoggyparlorinpretoria #thanksfornothing #terriblecustomerservice #learnhowtotreatyourcustomers #closeyourbusiness #youdontknowwhatyouaredoing #unprofessional #youwillnevermakeit
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