PC
Pinnacle Cars
Claimed Business
PC
Performance(last 12 months):
Ranked In Retail
#53NPS Score
0Unlikely
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKP
Kubendran P
1 reviews | Active since Jan 2020
25 Apr 2024, 06:07
Bad dealership
I recently bought a toyota corolla 2021model from pinnacle cars randburg. Salesman( robert) assured us that there is nothing wrong with the car and no accidents. We paid cash for the car. A few weeks on the visor came out the brakes neede to be replaced. I took the car for inspection and there was a lot of faults. Handed the car back to pinnacle cars for fixing but they used my car and nothing was fixed. Asked robert what they did and he said HE tried fixing the visor and it held (its out again) brakes was not done. The faults not done. Called robert to sort the problems but he said he will find a way two weeks later NOTHING. UTTERLY appalled with this dealership.
Helpful (0)
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Kubendran P
1 reviews | Active since Jan 2020
25 Apr 2024, 06:07
Bad dealership
I recently bought a toyota corolla 2021model from pinnacle cars randburg. Salesman( robert) assured us that there is nothing wrong with the car and no accidents. We paid cash for the car. A few weeks on the visor came out the brakes neede to be replaced. I took the car for inspection and there was a lot of faults. Handed the car back to pinnacle cars for fixing but they used my car and nothing was fixed. Asked robert what they did and he said HE tried fixing the visor and it held (its out again) brakes was not done. The faults not done. Called robert to sort the problems but he said he will find a way two weeks later NOTHING. UTTERLY appalled with this dealership.
0
Replies (0)MN
Miyoba N
1 reviews | Active since Jan 2020
21 Jun 2022, 16:36
Pinnacle cars Bloemfontein
Pinnacle sold me a car last year, till today I haven't received my papers, the owner is in Australia, the car is parked at my place with an expired disc, this is bad bad service, this won't end well
Helpful (0)
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Miyoba N
1 reviews | Active since Jan 2020
21 Jun 2022, 16:36
Pinnacle cars Bloemfontein
Pinnacle sold me a car last year, till today I haven't received my papers, the owner is in Australia, the car is parked at my place with an expired disc, this is bad bad service, this won't end well
0
Replies (0)TM
Talitha M
1 reviews | Active since Jan 2020
22 Feb 2022, 07:02
Great until you take the car
We purchased a car from Pinnacle Cars in Randburg 3 weeks ago. Initially they were very good, quick service, helpful etc. But, the car we bought has a consumption rate of 10 litres per 100km, when it should have had a rate closer to 6.5 litres. There were other issues, like water leakage, terrible keys and so on. We sent the car back to be fixed, and while the consumption rate improved to 8.3 litres/100km it is still not what it should be (we have owned the same model previously and know what it should be). The key that they fixed does not unlock the door, only the central locking works, and you have to put it into the ignition a certain way in order to get the car to turn on. But, Pinnacle cars will do nothing about it, and say that it is within acceptable levels - this is such a half-hearted lets-save-money-where-we-can job. I have emailed, sent messages, requested that they switch the car all still within the 1000km warranty period. But zero feedback unless I contact them. Beware the purchase of a dud car - you will get no help from Pinnacle Cars.
Helpful (0)
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Talitha M
1 reviews | Active since Jan 2020
22 Feb 2022, 07:02
Great until you take the car
We purchased a car from Pinnacle Cars in Randburg 3 weeks ago. Initially they were very good, quick service, helpful etc. But, the car we bought has a consumption rate of 10 litres per 100km, when it should have had a rate closer to 6.5 litres. There were other issues, like water leakage, terrible keys and so on. We sent the car back to be fixed, and while the consumption rate improved to 8.3 litres/100km it is still not what it should be (we have owned the same model previously and know what it should be). The key that they fixed does not unlock the door, only the central locking works, and you have to put it into the ignition a certain way in order to get the car to turn on. But, Pinnacle cars will do nothing about it, and say that it is within acceptable levels - this is such a half-hearted lets-save-money-where-we-can job. I have emailed, sent messages, requested that they switch the car all still within the 1000km warranty period. But zero feedback unless I contact them. Beware the purchase of a dud car - you will get no help from Pinnacle Cars.
0
Replies (0)F
Fanie
1 reviews | Active since Jan 2020
14 Feb 2022, 05:57
Car Sale
I personally wish to thank the Pinnacle Cars Team, from the principle, sales person and the finance lady, it has been some time since I have met cars sales persons with this exceptional attitude. thank you for the quick and professional service received.
Helpful (0)
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Fanie
1 reviews | Active since Jan 2020
14 Feb 2022, 05:57
Car Sale
I personally wish to thank the Pinnacle Cars Team, from the principle, sales person and the finance lady, it has been some time since I have met cars sales persons with this exceptional attitude. thank you for the quick and professional service received.
0
Replies (0)CC
GB
George B
1 reviews | Active since Jan 2020
19 Feb 2021, 07:43
Unfair treatment
I bought a car through bank finance last year November 2020. My license & registration are included in my contract. When I collected my new license disc beginning of February 2021, I had to pay an additional fee of R180 because Pinnacle Cars did not renew the license in October 2020. I've addressed this issue with Pinnacle Cars but the sales person & manager just ignored me. I would like to be refunded
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George B
1 reviews | Active since Jan 2020
19 Feb 2021, 07:43
Unfair treatment
I bought a car through bank finance last year November 2020. My license & registration are included in my contract. When I collected my new license disc beginning of February 2021, I had to pay an additional fee of R180 because Pinnacle Cars did not renew the license in October 2020. I've addressed this issue with Pinnacle Cars but the sales person & manager just ignored me. I would like to be refunded
0
Replies (0)WM
William M
1 reviews | Active since Jan 2020
16 Nov 2019, 08:50
WESBANK COLLUDING WITH SHADY CAR DEALERSHIP
I bought a Land Rover Discovery 3 (with 24 months motor plan) at this dealership in March 2018. The following month on 14 April 2018 the car couldn't start and I informed the dealership immediately. They asked for my location to fetch the car even though they have a copy of a contract with my address on it. Come the end of April 2018 my premium went out of my bank account and the car is still at my place and every time I contact Pinnacle, I'm told someone is coming to fetch the car. Towards the end of May 2018 I stopped the premiums because the car is not being fetched. The car was finally fetched at the end of July 2018 after Wesbank inquired about non payment of premiums. Wesbank requested that I write a detailed report of what happened. I even attached whatsapp messages between myself and the dealership. But before the car was fetched my salesman quit the dealership and he sent me a whatsapp message that he had escalated my query. When the car was finally fetched I gave them their spare key and told them they must not return it back as I don't want their car anymore. As a consumer I felt that my rights were violated and trampled because Wesbank (since I wrote them a report) never reported back to me what was wrong with the car and why it took 3 months for the dealership to fetch a car. One Saturday, 10 November 2018 a representative from Wesbank came with documents for me to sign over the car since I made it clear that I don,t want it anymore, but he couldn,t explain a price tag of R20 000.00 that was captured on those forms hence my refusal to sign them. Fast forward to 11 November 2019 I received an e-mail from Wesbank claiming that my outstanding balance is now sitting on R114 606.28. This is for a car that I drove only for a month and a half.
Helpful (0)
|Replies (0)WM
William M
1 reviews | Active since Jan 2020
16 Nov 2019, 08:50
WESBANK COLLUDING WITH SHADY CAR DEALERSHIP
I bought a Land Rover Discovery 3 (with 24 months motor plan) at this dealership in March 2018. The following month on 14 April 2018 the car couldn't start and I informed the dealership immediately. They asked for my location to fetch the car even though they have a copy of a contract with my address on it. Come the end of April 2018 my premium went out of my bank account and the car is still at my place and every time I contact Pinnacle, I'm told someone is coming to fetch the car. Towards the end of May 2018 I stopped the premiums because the car is not being fetched. The car was finally fetched at the end of July 2018 after Wesbank inquired about non payment of premiums. Wesbank requested that I write a detailed report of what happened. I even attached whatsapp messages between myself and the dealership. But before the car was fetched my salesman quit the dealership and he sent me a whatsapp message that he had escalated my query. When the car was finally fetched I gave them their spare key and told them they must not return it back as I don't want their car anymore. As a consumer I felt that my rights were violated and trampled because Wesbank (since I wrote them a report) never reported back to me what was wrong with the car and why it took 3 months for the dealership to fetch a car. One Saturday, 10 November 2018 a representative from Wesbank came with documents for me to sign over the car since I made it clear that I don,t want it anymore, but he couldn,t explain a price tag of R20 000.00 that was captured on those forms hence my refusal to sign them. Fast forward to 11 November 2019 I received an e-mail from Wesbank claiming that my outstanding balance is now sitting on R114 606.28. This is for a car that I drove only for a month and a half.
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