CC
Colin C
Active since Aug 2009
33
Reviews
0
Industries
Reviews
33 reviews2 months ago
Pathetic Service from Liberty Life
I requested a change to my banking details for my Retirement Annuity payout on my 2 policies on 11 March both telephonically and by email. I received an email confirming the change on 12 March. 1 of the policies was changed and I received my payout. I phoned again in early April to confirm the 2nd policy payout and was advised that 1 policy had been changed and was assured that Liberty Life's error had been corrected. I phoned again on 14 April and was advised that this had not been done and would be corrected immediately. I received an email confirming it had been done, and yet the funds were paid into the incorrect account. I am now left with no money for food, Electricity and other urgent expenses. I spoke to Elaine Fe Villiers on 17th April and was advised that it would be escalated to her manager Josh Pillay. I advised that If I had not received the funds by 17:00 I would log a complain. This was not resolved and I did not receive any communication in this regard. I now expect this to be remedied URGENTLY even if Liberty have to be OUT OF POCKET for their incompetence. I will continue to complain until this matter is resolved.
1 reply
24 months ago
***** by FNB Staff
The Branch Manager at FNB Sandton Mr Jerry Gert 071 9744314 and Senior Manager Robert - Someone 067 0347012 are demanding Bribe Money to exchange Foreign Currency for my Sister Liz Chapman. They started wanting R500 and then another R1000, and another R1000 etc. It has now running up to R4500. Please get this matter resolved as it is happening at multiple FNB branches.
1 reply
26 months ago
Darren assisted me a...
Darren assisted me again with excellent and prompt service 👌
2 replies
37 months ago
Disgusting service from FNB
FNB Service almost as bad as the Post Office
1 reply
40 months ago
Great Restaurant for Valentines Day
This is our go to place for a really good dinner and celebration. Very romantic for a candlelit dinner with excellent food and service.
0 replies
43 months ago
Makro - Too big to care - Atrocious Service and rip-off
I purchased a product Online on 26 September for R3286,57 and had to pay R57 delivery fee. Major competitor delivery is free. The order was finally delivered on 12 October - 16 Days Major competitor delivers much faster. My order was logged returned due to being incorrect product on 14 October Finally collected on 24 October Major competitor usually collect next day I was promised a refund on 24 October - Still nothing received after 16 days. I complained and received a response saying I would be refunded R3003 but still not received despite being told I would log this complaint. Clearly too big to care. - They have been sitting on my money for 43 days and then still have the audacity to deduct R280 from what I paid. An apology and Gift Voucher for that amount would be in order I think.
1 reply
46 months ago
Naked Insurance have been very responsive.
I had a complaint yesterday about the Claims handling process - I am pleased to report that I have been contacted by Kieran from Naked Insurance and all seems to be under control now, I am suggesting some improvements to the process to make it easier for customers to process claims.
1 reply
46 months ago
Claim handling is atrocious.
I am trying to get a claim sorted out with Naked Insurance but finding it extremely frustrating. It would be great to be able to deal with 1 person - by phone not a host of emails. They do have my number to phone me - I cannot recommend their Insurance cover if this is how they deal with claims.
1 reply
54 months ago
Terrible Service- under staffed - Oakfields
Always get Terrible Service at Clivks Oakfields. Insufficient staff and very slow. If this was a restaurant they would have closed down long ago.
0 replies
54 months ago
Awesome Car - Awesome service
Awesome Car - Awesome service from Basil. They only stock Top Quality cars - You wont go wrong.
1 reply
Review Distribution
5 Star
6 (18.181818181818183%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
7 (21.21212121212121%)
1 Star
20 (60.60606060606061%)