Very bad lunch experience at PLTFRM wolwespruit

We took our grand kids for lunch. What a disaster. 3 of us had eaten, and the other 3 waited for pizzas. The first pizza came, but was not what had been ordered. 2 pizzas came, but the third was so late it had to be taken home in a takeaway box. The manager tried to resolve the matter, but the total experience was not pleasant. We are mountain bikers, we love the setup, but this tipe of service cannot be afforded.