Plus Group Properties
Verified Business
Plus Group Properties
Verified Business
180 Reviews (last 12 months)
Responds in 4 hours 25 min
AI Review Summary
Based on recent customer reviews, Plus Group Properties delivers a strongly positive customer experience, particularly through its network of dedicated, named agents who are consistently praised for going above and beyond. The business excels in guiding first-time buyers through complex transactions and maintaining proactive communication. However, recurring concerns around deposit deductions, unresolved maintenance issues, and isolated but severe communication breakdowns in the rental division prevent a top-tier overall score.
Top Strengths:
- •Agent Professionalism & Service Quality: Customers consistently name specific agents like Sylvester, Belinda, Dion, and Zelda, praising their patience, dedication, and willingness to go above and beyond. First-time buyers feel genuinely guided and supported.
Service Quality Ratings
MetricScoreIndustry AvgBest in Class
Performance(last 12 months):
0Trustindex Rating
#2Ranked In Property Management
4h 25mReply Time
82 NPSVery Likely
Replied to 77% of negative reviews
Reply time on negative reviews: 3 hours 2 min
TrustIndex
0
Ranking
#2
in Property Management
Avg Reply
4h 25m
NPS Score
82
Recommended: Very Likely
Replied to 77% of negative reviews
Reply time on negative reviews: 3 hours 2 min
Review Distribution
4.4|180 Reviews
Jun '25 - May '26
5(81.3%)
4(8%)
3(0%)
2(0%)
1(10.8%)
5(81.3%)
4(8%)
3(0%)
2(0%)
1(10.8%)
Recent reviews (180)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJ
TL
W
Willardson
1 reviews | Active since Jan 2020
6 Mar 2026, 11:16
Asnath was so kind and went an extra mile following up on me after my application was rejected
Asnath was so kind and went an extra mile following up on me after my application was rejected.She was really worried about my situation and offered to help me try to secure a different place. Though I managed to get accommodation from a different agent. She stood out. Its really great to see there are still people who really care.
Helpful (0)
|Replies (0)W
Willardson
1 reviews | Active since Jan 2020
6 Mar 2026, 11:16
Asnath was so kind and went an extra mile following up on me after my application was rejected
Asnath was so kind and went an extra mile following up on me after my application was rejected.She was really worried about my situation and offered to help me try to secure a different place. Though I managed to get accommodation from a different agent. She stood out. Its really great to see there are still people who really care.
0
Replies (0)T
Tiaan
1 reviews | Active since Jan 2020
5 Mar 2026, 17:45
Excellent Agent! He went the extra mile to help with the registration of my property
Excellent Agent! He went the extra mile to help with the registration of my property. Thank you Sylvester 🙏🏽 Highly recommend him👍🏼👍🏼
Helpful (0)
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J
Jabulile
1 reviews | Active since Jan 2020
5 Mar 2026, 10:09
I highly recommend them as I couldn't be happier with my experience
I highly recommend them as I couldn't be happier with my experience.Sylvester Mabaso went above and beyond to help me find my dream home.Their deep knowledge of the market and negotiation skills ensured that I get the best deal.They go out of their way to make sure that you do get your dream home.. Working with Sylvester Mabaso was an absolute pleasure!As a first time home buyer I was nervous,but the team made the entire process smooth and stress free, They were responsive, patient and truly cared about my needs.
Helpful (0)
|Replies (0)J
Jabulile
1 reviews | Active since Jan 2020
5 Mar 2026, 10:09
I highly recommend them as I couldn't be happier with my experience
I highly recommend them as I couldn't be happier with my experience.Sylvester Mabaso went above and beyond to help me find my dream home.Their deep knowledge of the market and negotiation skills ensured that I get the best deal.They go out of their way to make sure that you do get your dream home.. Working with Sylvester Mabaso was an absolute pleasure!As a first time home buyer I was nervous,but the team made the entire process smooth and stress free, They were responsive, patient and truly cared about my needs.
0
Replies (0)WB
Wilma B
1 reviews | Active since Jan 2020
5 Mar 2026, 09:45
I would 110% percent recommend Sylvester to anyone Buying or Selling
I would 110% percent recommend Sylvester to anyone Buying or Selling. He truly goes above and beyond to ensure the process runs as smoothly as possible.
Helpful (0)
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Nikiwe K
1 reviews | Active since Jan 2020
3 Mar 2026, 17:53
I had the absolute pleasure of working with Dion Naicker from Plus Group while purchasing my property, and I can not recommend him enough
I had the absolute pleasure of working with Dion Naicker from Plus Group while purchasing my property, and I can not recommend him enough. From the very first viewing right through to receiving my house keys, Dion was supportive, professional, and always available to answer any questions I had. He consistently went above and beyond to ensure everything was handled smoothly and efficiently. His dedication, patience, and willingness to assist at every step truly made the entire process stress-free. To top it off, he surprised me with a thoughtful gift and a sweet message when I received my keys 🔑 ☺️ such a special and personal touch. Dion’s service is truly exceptional. If you are looking for someone reliable, committed, and genuinely invested in your journey, he is the one. Thank you, Dion, for helping me secure my home! 💃💃
Helpful (0)
|Replies (0)NK
Nikiwe K
1 reviews | Active since Jan 2020
3 Mar 2026, 17:53
I had the absolute pleasure of working with Dion Naicker from Plus Group while purchasing my property, and I can not recommend him enough
I had the absolute pleasure of working with Dion Naicker from Plus Group while purchasing my property, and I can not recommend him enough. From the very first viewing right through to receiving my house keys, Dion was supportive, professional, and always available to answer any questions I had. He consistently went above and beyond to ensure everything was handled smoothly and efficiently. His dedication, patience, and willingness to assist at every step truly made the entire process stress-free. To top it off, he surprised me with a thoughtful gift and a sweet message when I received my keys 🔑 ☺️ such a special and personal touch. Dion’s service is truly exceptional. If you are looking for someone reliable, committed, and genuinely invested in your journey, he is the one. Thank you, Dion, for helping me secure my home! 💃💃
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Replies (0)