WORST RESTAURANT EXPERIENCE!!

Giving them a 1 star is actually overrated. The deserve anything below minus 100. We stated clearly that our booking for the couple's half day spa with lunch depended solely on the restaurant offering us a VEGAN , not Vegetarian dishes. Both Thoko & Palesa confirmed to me that they have conveyed the message to the chef (after endless calls over 3 days), who agreed to prepare us vegan dishes. I was even informed that when we get to the restaurant we must ask for Phindi, who supposedly was informed of our request. We got the restaurant, after the spa treatment (which by the way lasted 1hr50 minutes - even though they call it "half day"), no one seemed to know about our request. We waited for well over 1hr to have our first course meal. The waiter, and some of the waitresses' clothes were not clean. Whilst waiting for our first course, the manager came to do some "damage control", his jeans also dirty.

Someone came to serve us bread with butter, after we made it clear that we can only have vegan options. It definitely seems that their staff doesn't know the difference between vegan and vegetarian.

How does this business allow their staff to serve people whilst wearing dirty clothes? The food was salty to say the least.

For me the booking and travelling was just a waste of money (R3500+) and time.

If you go to Pont De Val, do so at your own risk!!!!!!