TP
The Pool Renovators
Claimed Business
TP
The Pool Renovators
Claimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
100
Recommended: Very Likely
Review Distribution
2.3|3 Reviews
Jun '25 - May '26
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
Frequently Asked Questions About The Pool Renovators
The Pool Renovators has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked The Pool Renovators across 28 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceC
Combatangel
1 reviews | Active since Jan 2020
28 Nov 2025, 07:31
Unprofessional service
Will not recommend The Pool Renovators (Nico Smith St). You wait long for an appointment to be made - they just show up without an appointment. They just come out to do work when you have not even accepted the quote yet. Employees are unprofessional over the phone - yell at you that they are so busy when you just want to make an appointment. There are a lot more professional and helpful people at other ssimming pool businesses. Will not make use of their servicess again.
Helpful (0)
|Replies (0)C
Combatangel
1 reviews | Active since Jan 2020
28 Nov 2025, 07:31
Unprofessional service
Will not recommend The Pool Renovators (Nico Smith St). You wait long for an appointment to be made - they just show up without an appointment. They just come out to do work when you have not even accepted the quote yet. Employees are unprofessional over the phone - yell at you that they are so busy when you just want to make an appointment. There are a lot more professional and helpful people at other ssimming pool businesses. Will not make use of their servicess again.
0
Replies (0)JS
Jeremy S
1 reviews | Active since Jan 2020
1 Oct 2025, 16:35
Great Team that just do it right.
Just wanted to write a review for these guys to thank them for the great service and care. They really helped me out when my pool pump died. They were prompt and did an amazing job. I've used them before with another property and they were just as good. Highly recommend them if you need any help with your pool.
Helpful (0)
|Replies (0)JS
Jeremy S
1 reviews | Active since Jan 2020
1 Oct 2025, 16:35
Great Team that just do it right.
Just wanted to write a review for these guys to thank them for the great service and care. They really helped me out when my pool pump died. They were prompt and did an amazing job. I've used them before with another property and they were just as good. Highly recommend them if you need any help with your pool.
0
Replies (0)TU
Tony U
1 reviews | Active since Jan 2020
6 Aug 2025, 11:05
Boksburg Pool Renovations ****mers
Boksburg Pool Renovators have refurbished my pool 4 weeks ago. Now showing spots all over where they sanded after painting pool. Johan the owner and his wife Tasha refused to answer my calls neither answer my messages. They guarantee workmanship and product. They now also go under Wesrand Pool Renovations. Saw them twice, day of quote and the day they collected the staff. Very bad workmanship, zero supervision nor inspection of work done. I believe they have ****med many other as with me.
Helpful (0)
|Replies (0)TU
Tony U
1 reviews | Active since Jan 2020
6 Aug 2025, 11:05
Boksburg Pool Renovations ****mers
Boksburg Pool Renovators have refurbished my pool 4 weeks ago. Now showing spots all over where they sanded after painting pool. Johan the owner and his wife Tasha refused to answer my calls neither answer my messages. They guarantee workmanship and product. They now also go under Wesrand Pool Renovations. Saw them twice, day of quote and the day they collected the staff. Very bad workmanship, zero supervision nor inspection of work done. I believe they have ****med many other as with me.
0
Replies (0)TL
Tammy L
1 reviews | Active since Jan 2020
31 Jul 2023, 15:04
IPR Pool Renovations a **** - beware!
I would give 0 stars if this was an option. IPR pool renovations are fly-by-night operators in Cape Town who do not provide a service. They claim to offer a service that is much cheaper than their competitors but do not believe this it is all a ****. They have taken our money and have left us in the lurch for over a month, with constant excuses. They are not a legitimate company - please be warned!
Helpful (0)
|Replies (0)TL
Tammy L
1 reviews | Active since Jan 2020
31 Jul 2023, 15:04
IPR Pool Renovations a **** - beware!
I would give 0 stars if this was an option. IPR pool renovations are fly-by-night operators in Cape Town who do not provide a service. They claim to offer a service that is much cheaper than their competitors but do not believe this it is all a ****. They have taken our money and have left us in the lurch for over a month, with constant excuses. They are not a legitimate company - please be warned!
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
1 Dec 2022, 07:15
Professional company. Excellent service and after-sales follow up and reassurance
They do a great job and then follow up queries or concerns promptly and without any song and dance. They know their game and the quality of the work is excellent. I had concerns about delamination, but they came out early the next day, checked everything and showed me the problem was with calcification due to inadequate acid.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
1 Dec 2022, 07:15
Professional company. Excellent service and after-sales follow up and reassurance
They do a great job and then follow up queries or concerns promptly and without any song and dance. They know their game and the quality of the work is excellent. I had concerns about delamination, but they came out early the next day, checked everything and showed me the problem was with calcification due to inadequate acid.
0
Replies (0)PS
Paul S
1 reviews | Active since Jan 2020
9 Mar 2022, 13:07
Pool Renovation Extraordinary Service
Absolutely beyond Question the best company I have had the pleasure of dealing with. I have been renovating (more like a rebuild) our home for past 12 months. Pool had the be paved and my entire pool pump system relocated. Pool Renovators were the very first company during the entire year to clean up after themselves and they actually took their rubbish with them. They were very professional, had all thier own tools and equipment. During the pool Renovation the head office Collett Theron was in daily contact as was the rep Johan who quoted. I can't find words to express my delight and sincere gratitude. On top of the excellent work it turns out I can't be home to fill the pool and prime the pump/filter. I asked Johan and he said they would do it for a call out fee but later the office called and have told me they will commission the pump and filter as complimentary and part of their customer service. Please if you have repairs or want a new pool with confidence you should use pool Renovtors.
Helpful (0)
|Replies (0)PS
Paul S
1 reviews | Active since Jan 2020
9 Mar 2022, 13:07
Pool Renovation Extraordinary Service
Absolutely beyond Question the best company I have had the pleasure of dealing with. I have been renovating (more like a rebuild) our home for past 12 months. Pool had the be paved and my entire pool pump system relocated. Pool Renovators were the very first company during the entire year to clean up after themselves and they actually took their rubbish with them. They were very professional, had all thier own tools and equipment. During the pool Renovation the head office Collett Theron was in daily contact as was the rep Johan who quoted. I can't find words to express my delight and sincere gratitude. On top of the excellent work it turns out I can't be home to fill the pool and prime the pump/filter. I asked Johan and he said they would do it for a call out fee but later the office called and have told me they will commission the pump and filter as complimentary and part of their customer service. Please if you have repairs or want a new pool with confidence you should use pool Renovtors.
0
Replies (0)BN
Belinda N
1 reviews | Active since Jan 2020
27 Oct 2020, 08:28
Fantastic job done on repairing my pool.
A big thank you to Pool Renovators. Our pool had to be resurfaced and Pool Renovators did a fantastic job within the timeframe quoted. Thank you to Hennie, Joe and the team for being so professional and doing such a great job.
Helpful (0)
|Replies (0)BN
Belinda N
1 reviews | Active since Jan 2020
27 Oct 2020, 08:28
Fantastic job done on repairing my pool.
A big thank you to Pool Renovators. Our pool had to be resurfaced and Pool Renovators did a fantastic job within the timeframe quoted. Thank you to Hennie, Joe and the team for being so professional and doing such a great job.
0
Replies (0)JF
Jon F
1 reviews | Active since Jan 2020
25 Aug 2020, 09:52
Nice scam!
They have a nice scam on finding pool leaks. First, you have to pay in advance. R1500 - R2000. Then they pitch up with all sorts of fancy equipment. Then they give you long stories about why they can't find the leak. You're *****ed. Because you have already paid them. Nice scam!
Helpful (0)
|Replies (0)JF
Jon F
1 reviews | Active since Jan 2020
25 Aug 2020, 09:52
Nice scam!
They have a nice scam on finding pool leaks. First, you have to pay in advance. R1500 - R2000. Then they pitch up with all sorts of fancy equipment. Then they give you long stories about why they can't find the leak. You're *****ed. Because you have already paid them. Nice scam!
0
Replies (0)