Terrible service - Avoid them!

My experience has been extremely frustrating and concerning. Customer service is effectively non-existent. My queries were met with vague, generic, and unhelpful responses, and when I requested proper clarification, communication stopped entirely despite several follow-ups.

I made multiple attempts to resolve the issue directly and received no meaningful assistance. This level of service is unacceptable, especially after payment has been made. I will be escalating this matter further.

Based on my experience, I strongly caution others to avoid them and consider using a more reliable company. The conduct displayed raises serious red flags for consumers.