NM
Nissan Mobeni
Unclaimed Business
NM
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Nissan Mobeni
Nissan Mobeni has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Nissan Mobeni across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRS
Richman S
1 reviews | Active since Jan 2020
19 Nov 2025, 22:20
Warranty Nightmare at Emobeni Nissan – Consumers Beware!
I had a very bad experience with Emobeni Nissan (Prestige Motor Group) in Mobeni, and I want to warn other customers. My car developed a serious electrical fault shortly after a routine service at another Nissan dealership. Nissan Roadside Assistance towed it to Emobeni Nissan, and things got worse from there. They refused to honour my valid warranty, using excuses that did not make sense. They claimed there was “prior work” and tried to blame the electrical fault on unrelated cosmetic bumper scratches. Their staff caused additional damage by stripping the steering system without my permission, and then denied responsibility. The staff member who assisted me suddenly left the dealership within days after I complained, and management is now using this to avoid accountability. This behaviour is unprofessional and unfair. I have reported the matter to MIOSA. I am sharing this so other customers know what to expect and can be cautious when dealing with this dealership.
Helpful (0)
|Replies (0)RS
Richman S
1 reviews | Active since Jan 2020
19 Nov 2025, 22:20
Warranty Nightmare at Emobeni Nissan – Consumers Beware!
I had a very bad experience with Emobeni Nissan (Prestige Motor Group) in Mobeni, and I want to warn other customers. My car developed a serious electrical fault shortly after a routine service at another Nissan dealership. Nissan Roadside Assistance towed it to Emobeni Nissan, and things got worse from there. They refused to honour my valid warranty, using excuses that did not make sense. They claimed there was “prior work” and tried to blame the electrical fault on unrelated cosmetic bumper scratches. Their staff caused additional damage by stripping the steering system without my permission, and then denied responsibility. The staff member who assisted me suddenly left the dealership within days after I complained, and management is now using this to avoid accountability. This behaviour is unprofessional and unfair. I have reported the matter to MIOSA. I am sharing this so other customers know what to expect and can be cautious when dealing with this dealership.
0
Replies (0)SN
Sibongukwanda N
1 reviews | Active since Jan 2020
3 Sept 2025, 19:13
Bad after market customer car prestige motor group pinetown (GAC)
I would like urgent help, as once a customer buys a car they don't get urgent assistance as the time they are searching or buying. My partner bought a grand i10 2023 red (pre owned) in color at pinetown gac. She had a flat tyre and then we found out there is no lock nut. She was on the freeway and also unsafe informal settlements... I have called the dealer. I had to now leave work to assist her. Bare in mind she is new driver, new owner, and female. Managed to plug the car and took it to a wheel place to check tyre, but the tyre is damaged on the side so have to replace it. When the guys take out the spare they find a, huge lump on the side of the spare wheel. Now this dealer is just too busy to even help me.. I now have deadlines I'm missing at work because they have no time for me and I can't give a female, new driver to driving around with such a spare tyre. Even worse insurance have a fit on this.. I'm already an hour late and had to drive to the dealer ship to get some help which 20 km + from where we are..i was hoping the manager would be looking into this as I found him in the morning, I was by time while on teams meeting only to find he has not even looked into this matter. I'm starting to regret on the purchase of this vehicle here. It's been 2 days car is not sitting have to pay for Uber rides as tyre is not safe to drive and insurance won't pay. That manager just didn't care in the world. They just want to make a deal and go. I had to pay to get a lock nut that fits that car others wise they have to break all.
Helpful (0)
|Replies (0)SN
Sibongukwanda N
1 reviews | Active since Jan 2020
3 Sept 2025, 19:13
Bad after market customer car prestige motor group pinetown (GAC)
I would like urgent help, as once a customer buys a car they don't get urgent assistance as the time they are searching or buying. My partner bought a grand i10 2023 red (pre owned) in color at pinetown gac. She had a flat tyre and then we found out there is no lock nut. She was on the freeway and also unsafe informal settlements... I have called the dealer. I had to now leave work to assist her. Bare in mind she is new driver, new owner, and female. Managed to plug the car and took it to a wheel place to check tyre, but the tyre is damaged on the side so have to replace it. When the guys take out the spare they find a, huge lump on the side of the spare wheel. Now this dealer is just too busy to even help me.. I now have deadlines I'm missing at work because they have no time for me and I can't give a female, new driver to driving around with such a spare tyre. Even worse insurance have a fit on this.. I'm already an hour late and had to drive to the dealer ship to get some help which 20 km + from where we are..i was hoping the manager would be looking into this as I found him in the morning, I was by time while on teams meeting only to find he has not even looked into this matter. I'm starting to regret on the purchase of this vehicle here. It's been 2 days car is not sitting have to pay for Uber rides as tyre is not safe to drive and insurance won't pay. That manager just didn't care in the world. They just want to make a deal and go. I had to pay to get a lock nut that fits that car others wise they have to break all.
0
Replies (0)rM
raj M
1 reviews | Active since Jan 2020
11 Mar 2025, 10:34
Poor customer service
Serviced my vehicle on 09/01/25. The billed my 14K for parts that was under warranty. They agreed to refund me. Despite numerous correspondence and complaints, I did not receive any feedback. The did not even send documents for work done on my vehicle.
Helpful (0)
|Replies (0)rM
raj M
1 reviews | Active since Jan 2020
11 Mar 2025, 10:34
Poor customer service
Serviced my vehicle on 09/01/25. The billed my 14K for parts that was under warranty. They agreed to refund me. Despite numerous correspondence and complaints, I did not receive any feedback. The did not even send documents for work done on my vehicle.
0
Replies (0)NM
Njabulo M
1 reviews | Active since Jan 2020
14 Feb 2024, 07:41
Renault Mobeni ( Prestige Motors) poor customer service and customer abuse.
Good day, I bought a Renault Duster 1.5 dci Zen from Prestige Motor Group in Mobeni under Renault. My sales person was Linda Bhengu. I bought a car in August 2023 and in 18 December 2023 same year the car started making unusual sound I took it back to Renault (Prestige motors at Mobeni Durban KZN). The car was then handed over to Jerome Naidoo the service manager. I'm confused because I still pay the full installment every month and they told me that I need to pay R15000. My car has been in the garage since December 2023 and I'm struggling to go to work and my work is at stake now because my job requires me to have a car.. I have contacted Renault SA and no-one is willing to assist me in this regard. I'm taking this matter further. Please assist in this regard.
Helpful (0)
|Replies (0)NM
Njabulo M
1 reviews | Active since Jan 2020
14 Feb 2024, 07:41
Renault Mobeni ( Prestige Motors) poor customer service and customer abuse.
Good day, I bought a Renault Duster 1.5 dci Zen from Prestige Motor Group in Mobeni under Renault. My sales person was Linda Bhengu. I bought a car in August 2023 and in 18 December 2023 same year the car started making unusual sound I took it back to Renault (Prestige motors at Mobeni Durban KZN). The car was then handed over to Jerome Naidoo the service manager. I'm confused because I still pay the full installment every month and they told me that I need to pay R15000. My car has been in the garage since December 2023 and I'm struggling to go to work and my work is at stake now because my job requires me to have a car.. I have contacted Renault SA and no-one is willing to assist me in this regard. I'm taking this matter further. Please assist in this regard.
0
Replies (0)