Doctor Eben Laubscher - would he not be better suited to be a butcher

Doctor Eben Laubscher attended to my 82-year old Grandma this morning for a Lucentis injection, by all means necessary everyone knows to treat the elderly with respect and human decency but not this doctor, he was in such a rush to get to his next patient to chase money he did not explain anything properly to her, her eye started bleeding which is very worrisome for a 82 year old patient, he just did not take the time to explain to her why and rudely said it is normal. She has been getting these injections for many years with another doctor and it has never bled before, and an explanation more than it is normal would have been appreciated as she is currently in a very bad state of mind due to this. As well as getting medication after the injection which he did not give because he feels its outdated. The way he spoke to my husband and Grandma while they were there was utterly disrespectful, and I urge members of the public to please rather go to another doctor for their eyes, you will leave this practice feeling utterly disrespected and that you are just another number that pays and lines his pockets. Disgusting service, I urge you Doctor Laubscher to rather get into another profession as you sir are in a profession where you need to tend and care for patients and clearly this is not your best quality or should I say it is not even a mediocre quality for you.