P
Printpress
Unclaimed Business
P
Printpress
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#1
in Media & Publishing
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBP
Beatrice P
1 reviews | Active since Jan 2020
12 Feb 2018, 10:33
Terrible / non existent customer support
We ordered A1 calendars and 2 pairs of car magnets on the 21st November 2017 from Printpress. We paid the deposit as requested to begin the process. On the 7th December 2017 we received notification that the items were ready for collection (so we paid the balance before collection). We collected the calendars and were happy with them but the car “magnets” were in fact car stickers. We were not happy and were not going to accept that. Printpress acknowledged that they were at fault and were going to rectify the mistake ASAP. We contacted them again on the 24th January 2018 to follow up (as no one there responds to emails) we informed them that we wanted a refund for the car magnets (we even sent our banking details in the hope they would sort this out) we were also given the managers number, we tried numerous times to contact the manager with no success. We have called them once again on the 12th February 2018 to find that the landline number is no longer in service. We contacted the lady we dealt with during the process to be told that she doesn’t work for Printpress anymore and just repeated the managers number (which still doesn’t get answered). We are not sure if the company is still operational but would definitely NOT recommend them if they are for anything based on our experience.
Helpful (0)
|Replies (0)BP
Beatrice P
1 reviews | Active since Jan 2020
12 Feb 2018, 10:33
Terrible / non existent customer support
We ordered A1 calendars and 2 pairs of car magnets on the 21st November 2017 from Printpress. We paid the deposit as requested to begin the process. On the 7th December 2017 we received notification that the items were ready for collection (so we paid the balance before collection). We collected the calendars and were happy with them but the car “magnets” were in fact car stickers. We were not happy and were not going to accept that. Printpress acknowledged that they were at fault and were going to rectify the mistake ASAP. We contacted them again on the 24th January 2018 to follow up (as no one there responds to emails) we informed them that we wanted a refund for the car magnets (we even sent our banking details in the hope they would sort this out) we were also given the managers number, we tried numerous times to contact the manager with no success. We have called them once again on the 12th February 2018 to find that the landline number is no longer in service. We contacted the lady we dealt with during the process to be told that she doesn’t work for Printpress anymore and just repeated the managers number (which still doesn’t get answered). We are not sure if the company is still operational but would definitely NOT recommend them if they are for anything based on our experience.
0
Replies (0)MB
May B
1 reviews | Active since Jan 2020
18 Nov 2017, 19:25
Diaries delivered after 3 hours
I doubted you at first thats why I chose to go with another company. But as for today, you have left me with no choice but to create an account at hellopeter and facebook only to thank you. I nearly lost my job because of this printing company that failed to deliver in 2 months. When I ordered from Printpress online i received my quote in 5 minutes. I made a payment. And luck enough they had my company block. They started foiling my 1000 diaries and in 3 hours they were delivered at lower prices than the previous company that happened to be a reseller of printpress.
Helpful (0)
|Replies (0)MB
May B
1 reviews | Active since Jan 2020
18 Nov 2017, 19:25
Diaries delivered after 3 hours
I doubted you at first thats why I chose to go with another company. But as for today, you have left me with no choice but to create an account at hellopeter and facebook only to thank you. I nearly lost my job because of this printing company that failed to deliver in 2 months. When I ordered from Printpress online i received my quote in 5 minutes. I made a payment. And luck enough they had my company block. They started foiling my 1000 diaries and in 3 hours they were delivered at lower prices than the previous company that happened to be a reseller of printpress.
0
Replies (0)