Pristine Motors
Verified Business
Rated in:
Scores reflect the Overall AI Score for each category
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Pristine Motors is consistently praised for an exceptional sales journey, professional staff, and smooth communication throughout the purchase. Customers repeatedly name consultants like Anees, Talha Docrat, Zunaid, Waseem, Ahmed, and Moyo for going above and beyond. A small but serious cluster of post-sale complaints around vehicle defects and unresponsive aftercare tempers the otherwise outstanding feedback.
Replied to 9% of negative reviews
Reply time on negative reviews: 46m
TrustIndex
8
Ranking
#8
in Car Dealerships
Reply Time
15h 32m
NPS Score
64
Recommended: Very Likely
Replied to 9% of negative reviews
Reply time on negative reviews: 46m
Jun '25 - May '26
Based on recent customer reviews, Pristine Motors is consistently praised for an exceptional sales journey, professional staff, and smooth communication throughout the purchase. Customers repeatedly name consultants like Anees, Talha Docrat, Zunaid, Waseem, Ahmed, and Moyo for going above and beyond. A small but serious cluster of post-sale complaints around vehicle defects and unresponsive aftercare tempers the otherwise outstanding feedback.
Pristine Motors's biggest strength, according to Hellopeter's AI analysis, is Sales & Purchase Experience. Sales & Purchase Experience (4.7). Customers describe effortless purchases, fast approvals, same-day delivery, transparent deals, and consultants who arrange flights, transport, and home delivery. Many cite returning for second or third vehicles.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I am the happiest client ever. Pristine Motors is the best motor dealer. I am happy with the service I got from Mr Anees, he was updating me with everything , making sure I fully understand what is happening. Ooh he also made sure I get there safe and on time, hospitality was the best. I will highly recommend him to anyone who needs a car.
1 reviews | Active since Jan 2020
I am the happiest client ever. Pristine Motors is the best motor dealer. I am happy with the service I got from Mr Anees, he was updating me with everything , making sure I fully understand what is happening. Ooh he also made sure I get there safe and on time, hospitality was the best. I will highly recommend him to anyone who needs a car.
1 reviews | Active since Jan 2020
I was shopping around for the best Baic deal and got it at BAIC VAAL with Anees , best interest rates , best installment , best deal unmatched , lots of extras to make me smile away in my new vehicle 😁😁
1 reviews | Active since Jan 2020
I was shopping around for the best Baic deal and got it at BAIC VAAL with Anees , best interest rates , best installment , best deal unmatched , lots of extras to make me smile away in my new vehicle 😁😁
1 reviews | Active since Jan 2020
I had an outstanding experience at pristine motors in de deur from the moment I arrived, the service was excellent. Special thank to Shiraz, wo assistant me throughout the process. He was professional, patient and went above and beyond to make sure I was comfortable and well informed. I happy with our purchase of the Renault tribe.
1 reviews | Active since Jan 2020
I had an outstanding experience at pristine motors in de deur from the moment I arrived, the service was excellent. Special thank to Shiraz, wo assistant me throughout the process. He was professional, patient and went above and beyond to make sure I was comfortable and well informed. I happy with our purchase of the Renault tribe.
The most common complaint about Pristine Motors, based on Hellopeter's AI analysis of recent customer reviews, is Vehicle Quality & Reliability. Vehicle Quality & Reliability (3.4). While many buyers describe clean, well-presented vehicles, several detailed complaints flag gearbox, suspension, electrical, and rattle issues on higher-value bakkies after purchase, with warranty disputes unresolved.
Pristine Motors scores 4.2 out of 5 on Hellopeter's AI analysis of service quality in Car Dealerships, compared to the Car Dealerships industry average of 4.1. Their strongest theme is Staff Quality (4.8); their weakest is Vehicle Condition (3.4). The top AI-rated Car Dealerships business on Hellopeter is Botha & Deysel Executive Motors (4.8). How is the AI Score calculated? →
Pristine Motors has a TrustIndex of 8 out of 10 on Hellopeter, based on 432 reviews in the last 12 months. They reply to 9% of negative reviews, typically within 46 min. Hellopeter has tracked Pristine Motors across 1,173 total reviews. How is the TrustIndex calculated? →