Active since Jun 2016
The service was quick and efficient. I reached out for roadside assistance via their WatzApp service and Teboho called me in no time to ask if I was safe and assured me that he'd get help for me ASAP of which he did. He kept on calling to check if I was ok. A pleasent surprise was when they offerred to swnd me an Uber voucher to get to my destination while they towed the car away to the repair centre.
Friendly staff, great service. Effecient. Happy.
Very proficient, effective, helpful and understanding and empathic. Ndivhuwo is one of the best. She understands how to deal with people and is very professional. She kept me on the loop about every step of the way. On completion, she called to check if everything was ok and if I was happy. Which I was
Brian was very professional , helpful and understanding. Very friendly/polite.Hew was quick to call me back as requested by call back,online. Luvo also arrived quickly, set up with no issues. Everything was efficient. Happiness. Thank you.
I was sold damaged good and when I reported this to them I was not assisted. I wanted and exchange, I was ignored. I then wanted a refund, still ignored. Customer service sucks! If you value your money, time and energy, avoid Bid Or Buy by all means! I will spread the word to my contacts!
<p>I have claimed for my cellphone with First for women in April. It is now June and I still don't have a phone. The claim was approved but now I found myself dealing with a 3rd party company which told me that Because my phone has been discontinued I have to choose from their options even though I told them I'm don't like them. I was told that the option I like is out of stock and discontinued. On Monday, 6 June 2016 I sent them an email asking them why they can't go buy the phone on my behalf because I took the time over the week end and I saw that it is still available in stores. If they had paid me cash, I would have a phone by now. I know, that with the CPA I have a right to choose. I can not be forced to choose a phone I don't like. I'm the one who will use the phone and pay for insurance on it. The fact that I'm told by a 3rd party about their policy of not paying out cash is crazy. My insurance is First for women. Why am I the one calling them and sending them emails about the status of this claim? I have lost all respect and credibility in First for women because of this experience. I actually feel robbed. What is difficult in taking the money and go buy the phone, get it delivered to me when you are out of stock? You will be going an extra mile for a client. Surely it's not something you do every day. I am not willing to settle for the options at hand. If you can't do that, pay me out! This is ridiculous! You are very quick in debiting monthly premiums, but when it's time to pay this happens! Is this how you run your business? You should also change your name from First for women to 'We just want your money losers - it's our speciality' You put women 1st my foot! I need a smartphone, it's 2016, I should not even try to explain, I am missing moments my toddlers moments by not capturing them. Please resolve this issue. The turnaround time is totally unacceptable! It's ridiculous! Most complaints are similar, surely there is something you are not doing right as a business. </p>
<p>I have claimed for my cellphone with First for women in April. It is now June and I still don't have a phone. The claim was approved but now I found myself dealing with a 3rd party company which told me that Because my phone has been discontinued I have to choose from their options even though I told them I'm don't like them. I was told that the option I like is out of stock and discontinued. On Monday, 6 June 2016 I sent them an email asking them why they can't go buy the phone on my behalf because I took the time over the week end and I saw that it is still available in stores. If they had paid me cash, I would have a phone by now. I know, that with the CPA I have a right to choose. I can not be forced to choose a phone I don't like. I'm the one who will use the phone and pay for insurance on it. The fact that I'm told by a 3rd party about their policy of not paying out cash is crazy. My insurance is First for women. Why am I the one calling them and sending them emails about the status of this claim? I have lost all respect and credibility in First for women because of this experience. I actually feel robbed. What is difficult in taking the money and go buy the phone, get it delivered to me when you are out of stock? You will be going an extra mile for a client. Surely it's not something you do every day. I am not willing to settle for the options at hand. If you can't do that, pay me out! This is ridiculous! You are very quick in debiting monthly premiums, but when it's time to pay this happens! Is this how you run your business? You should also change your name from First for women to 'We just want your money losers - it's our speciality' You put women 1st my foot! I need a smartphone, it's 2016, I should not even try to explain, I am missing moments my toddlers moments by not capturing them. Please resolve this issue. The turnaround time is totally unacceptable! It's ridiculous! Most complaints are similar, surely there is something you are not doing right as a business. </p>
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