Active since Jun 2016
The item I ordered 17 days ago has still not arrived. Website taken down a day after my order. I've asked for a refund and received no response.
I had a frustrating experience while attempting to schedule a viewing appointment in Upper Claremont, Cape Town. Despite reaching out to the agent via email and WhatsApp, I received no initial response. When the agent finally contacted me, she mentioned the need to create additional viewing slots due to high demand—a common scenario in Cape Town's rental market—yet failed to provide specific details on the timing. I made a follow-up inquiry via email and even called to expedite the process. Surprisingly, I was informed that the viewing was set for the same day, and I was asked to provide my email address, despite having previously communicated through both email and WhatsApp. This lack of responsiveness and organisation was truly disappointing and unprofessional.
<p>I was recently involved in a minor bumping bashing. I've never been involved in an accident in which I had to claim from insurance so I wasn't sure on how to go about sorting out a claim. Sukhulile was so helpful and friendly that it has made the beginning process so stress free. Thank you for your excellent service! </p>