Active since Jun 2016
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4 reviews25 months ago
Pathetic service… Use at own risk. Never again
My worst experience was when I booked an 8-ton covered truck from Red Trucks Removals a week before moving houses. I got a quote and paid a 50% deposit and scheduled the truck to arrive at 12:00 on Thursday 28 March. Everything seemed to be in order, but by 1 pm, the truck still hadn't shown up. I started calling their offices, and they kept telling me the truck was on the way, stuck in Morningside traffic. They even gave me the name and cell number of a driver, but it turned out to be a lie. When I called the driver at 2 pm, he wasn't even aware that he was supposed to pick up my stuff… he didn’t even have my adddress. Eventually, they admitted that they didn't have an 8-ton truck available. Instead, they sent a 4-ton open truck and said I would have to make two trips. The 4-ton truck arrived at 3:30 pm, causing a major inconvenience as I now had to load and offload twice. The 8-ton truck would have easily transported all my household belongings in one go. To make matters worse, the second load didn't arrive at my new estate until 11:30 pm. The driver and his assistant had to sleep outside the estate in the loaded truck until 8am on Friday morning because the estate didn't allow trucks at that time of the night. I requested for a Red Trucks manager to call me to explain what went wrong and offer an apology at the least, but it's been over a week, and I haven't heard anything yet, except for some persistent guy that was only interested in me settling the bill and wasn’t at all interested in the inconvenience Red Trucks had caused me.
0 replies
42 months ago
Worst experience ever!!!
Clientele Legal operates like a scam!! Worst experience ever!! So easy and eager for them to sign up new business but absolutely pathetic when its time to claim or just to get legal advise. Canceled the policy but they'll still debit the premium from my account in 2 weeks time... and then I'll need to wait 31 days for them to refund the debit... I am so disappointed to even describe in words.
192 replies
83 months ago
Illegal Debit Orders
Received the same message this past Saturday... This company is making a lot of money off these illegal debit orders because there are thousands of these transactions that probably go unnoticed. I phoned the call center and the lady that answered the call said I received the SMS by mistake which I do not believe.
0 replies
101 months ago
Referral Incentive is a lie!!
I recently referred a colleague to Easy Equities who then registered and has made 3 trades already. The Easy Equities website states the following " For every person that you invite to EasyEquities who successfully registers with us, you’ll earn R50 EasyMoney which will be credited to your EasyEquities account. EasyMoney is a currency specific to EasyEquities, which you can use to offset commissions. As soon as your referral has registered, funded their account and placed their first trade we will pay you your well-earned EasyMoney! " I waited for the R50 Easymoney to be credited but it never came so I sent them a query... Got a response about a week later that the matter was getting escalated. However, another week later, still no response instead i get an email saying the ticket has been closed. The whole Easy Equities thing is starting to smell like a hoax. I have been active on the platform but I have now stopped making any deposits because I am beginning to doubt I will be able to withdraw the money... Watch out people!
0 replies
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