Active since Jun 2016
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3 reviews2 months ago
Extremely Poor Service and No Regard for Takeaway Customers – Nuri Sushi N1 City
On 27 February 2026 at around 18:00, I sent a message to the Nuri Sushi N1 City WhatsApp line to ask whether they accept orders via WhatsApp. My message was read but completely ignored. About 10 minutes later I sent another message simply asking if they could at least confirm whether they take WhatsApp orders or not. Again, the message was read and ignored. I then tried calling the restaurant three times, but nobody answered the phone. Since I still wanted to place an order, I decided to drive to the restaurant. I arrived and placed my order at 18:36 for a G&M platter and chowmein, and I was told the food would be ready in about 45 minutes. I waited in my car for roughly 30 minutes before returning to the restaurant at around 19:10. When I went inside, I noticed something very frustrating: customers who arrived after me and were sitting at tables were already being served their food, while my takeaway order was nowhere in sight. I continued waiting, expecting that my order would be next. However, another 30 minutes passed, and still more sit-down customers who arrived after me were being served their meals. This was particularly frustrating because we were meant to break our fast at 19:30, and I had placed my order well in advance. I eventually received my food at 20:29, which is almost two hours after placing the order, despite being told it would take 45 minutes. While standing there waiting, I observed absolutely no sense of urgency from the staff or the manager. The phones were ringing constantly, yet nobody bothered answering them — which explains why my earlier calls went unanswered. The overall impression was that takeaway customers are treated as a low priority, while dine-in customers are served first regardless of who ordered earlier. This experience was extremely disappointing and frustrating. A simple update, some communication, or even honesty about the waiting time would have made a big difference. Instead, customers are left waiting with no information and no urgency from the staff. I hope management takes this seriously, because this level of service is unacceptable.
0 replies
65 months ago
Swift and amazing service
I have to admit that I did not expect the level of service from this or any ISP in SA. big thanks to Mind the speed for making sure my internet is always running and that my speeds are what has been promised. I would definitely refer you guys to anyone thats interested in fibre
0 replies
102 months ago
Better late than never?
So today @ 12:11pm i ordered pizza for the office staff from debonairs pizza (Wetton circle branch).Ordered online so payment was made as well. Literally waited for more than 1.5 hours as the pizza was only delivered @ 1:47. During that waiting period i called the branch and asked where my delivery is? Nobody could give me an answer, not even the store manager. Store manager eventually promised that they would have a fresh pizza made and then deliver, i agreed because the staff was hungry and they we're waiting to be fed. 15 minutes later, delivery guy pitches up here with a pizza cold as ice, quality promise sticker removed (which says that if the sticker is not red on presentation the pizza is free by the way). so what happens if there is no sticker at all? All and all this was an absolute nightmare of an experience and i would most certainly never order a damn thing from this store!!! i would absolutely not ever advise any1 to buy from them, the pizza was cold and the cheese was hardened already. Figured i would share this experience and give future potential buyers a heads up.
105 replies
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