Active since Jul 2016
7
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7 reviews47 months ago
Discovery Medical Aid can get ruthless!!!
After paying the monthly contribution for my medical aid for 22 years and not missing a month, I was informed today that my medical aid was suspended with immediate effect. This is due to a non-payment in March. I appealed unsuccessfully to the consultant and the supervisor and was told that "these are the rules." I asked for a period of three days' grace so I could follow - up and get to the bottom on why there was not a March payment. This was declined. Ruthless, graceless, cold, callous and cruel would be a fair description of how Discovery dealt with me. .
536 replies
63 months ago
Can someone help WebAfrica?
Just try to get hold of a consultant over a weekend... or anytime...near impossible!!!
0 replies
93 months ago
DSTV Price lock. What a headache!!!!
I received an email from DSTV (July 19) informing me that my Price Lock contract comes to an end and I can sign up for 'Premium 24,' by sending an SMS "Yes" to 31065. I did. No response!! I went on DSTV facebook page (August 13) and inquired again. The consultant said my request will be escalated. ****il now... no response!) August 21. I received an email from DSTV informing me, (once again) that my price Lock contract can be renewed. I facebooked the DSTV page again and was asked if I had a reference number... I did not receive one. They promised to follow up and a few hours later I received a reply informing me that they have sent the 'settlement plan' to an email address I have no knowledge of. Seriously DSTV how keen are you for me to make use of your Price lock contract?
106 replies
103 months ago
Slow Fibre
For over a month I have time and again requested Webafrica to resolve my slow internet line. I was passed on from one consultant to another. No one has followed through or took responsibility to resolve the problem.
56 replies
111 months ago
Lack of professionalism, unreliable and very poor service.
<p>In my experience this company does not honour their core values as advertised on their website. Professionalism, reliability and service excellence is simply is not adhered to. I am sorry we made use of KAMS Glass and Aluminium.</p>
0 replies
117 months ago
What's up DSTV
<p>August 22. I received a sms. "Your application for the "Price Lock" promotion has been approved."</p> <p>Yeah! Finally after three sms's.</p> <p>August 29. Send by email a copy of your ID and bank statement. (Certified) Proof of address and proof of income.</p> <p>I did but...since when does an application get approved and then request documentation a week later. Come on DSTV!!! </p> <p> </p>
212 replies
119 months ago
Unprofessional service
<p>I applied for a home loan. It was declined but I was not informed of this nor the reason for this. I applied again. It was declined again but I was not informed of this nor the reason for this. Second time. I then lodged an official complaint. Ref. number 955009</p> <p>There was a quick response and application was reinstated. and then declined again.</p> <p>At no stage was an apology offered for the lack of communication and lack of professionalism. When FNB did communicate in email, it lacked professionalism. An email to a potential client should never be addressed as "Hi, " </p> <p> </p>
212 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
6 (85.71428571428571%)