CG
Chelsea G
Active since Jul 2016
4
Reviews
0
Industries
Reviews
4 reviews3 months ago
Terrible service to book a service for your car
Motus Lindsay Saker Bloemfontein Terrible service, I contacted them 5 timea today just to book a service. The contact number provided takes you to an automatic system generated option centre each time I press 3 for a service the options start again. The third time calling I eventually spoke to the consultant just to find out his specific system is off and I should call again and speak to Bernard. I called again and once again the voice options were on repeat for the entire call. The last time I called I eventually managed to speak to the operator and took my VIN number and her system also didnt work and someone would call me back. Im still waiting for the call. Terrible service - will never buy a VW again just because of the terrible after sale service.
0 replies
29 months ago
Braam Fisher Airport - Airlink
Utter bad service received this morning at Braam Fisher Airport. Our agency that books our flights for client flight always books my flights under my married name and have for the past 6 year flown with my ID and marriage certificate. This morning I was told that my marriage certificate does not look like a birth certificate and they refused me to board. I'm unsure how for the past 6 years this has not been a problem but today when I had a client meeting in Johannesburg it seemed like today was a good day to refuse my boarding. The assistant had the nerve to then say "just let your agency book another flight" - I'm unsure on whether it would be at his expense because the client is paying for our tickets? I also asked to speak to the manager and she was also not on site and also he was not allowed to give her number out he said. Airlink is one of my preferred choices but I will definitely reconsider and I have also informed the agency.
0 replies
31 months ago
Return on 2 small mugs
Le Creuset Bloemfontein should consider appointing competent staff - 40 mins to return 2 small mugs. There was no support from head office to assist.
131 replies
33 months ago
Kauai Waterstone (Somerset West)
Kauai Waterstone in Somerset West has disappointed me this weekend with their poor service. I was rudely served by a gentleman to order an Americano and with this I asked would it be possible to make me "The Ultimate Toast" with egg whites instead of the normal scrambled eggs. He mentioned he would as the kitchen lady and she came out and rudely yelled "no". I don't think I asked for much just to take the yolk out of an egg but decided not to inconvenience her any further and left the order. Being know for as a "healthy" alternative restaurant I would imagine asking for egg whites would be the least they could do.
0 replies
Review Distribution
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4 Star
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3 Star
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2 Star
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1 Star
4 (100%)