BP
Barry P
Active since Jul 2016
4
Reviews
0
Industries
Reviews
4 reviews45 months ago
Pomona storage facility
The Pomona storage site has had no lighting for about 2 months now. it is almost impossible to see your way through the building without lighting, let alone try to get to your stored goods. The goods lift has also been out of order for as long. I enquired over a month ago about the repair of lights and the lift and was told it was being attended to. Today (10/8/22) still nothing. When asking the "manager" on site about the problems i am told it is not his problem - i don't pay for lights and the lift, i pay for rental !!. if you hold back on rental payments, they lock you out of your storage unit, so they have you "over a barrel". Nobody can commit or get answers for clients & a very unsafe environment. Shocking service all around.
0 replies
50 months ago
Hidden additional costs.
Paid in full for roof extensions as per plans submitted to Manny's. Timber was delivered & fitted (eventually) but they conveniently forgot to take the wall "alterations" into account when quoting & designing new trusses. I asked for a full quote as per plan submitted to them - i got it. Work would only commenced when i paid in full - I paid. Now i must pay an additional fee for work that was quoted on initially but not done. Absolutely disgraceful ! I must also phone and chase up the contractors myself - as Manny's hands it over and forgets about it once they are paid. Do Not use Manny's for roofing requirements - it gets very expensive when paying for little extras they conveniently forget about !!
0 replies
54 months ago
Cargo - OR Tambo
Cargo section at the OR Tambo airport is an absolute disaster and disgrace to customers. Security do not explain the process of dropping cargo off. They are too lazy to get out of their chair (all 6 of them) - to explain the process of getting through security to the cargo desk. All they do is ask for your e-mail ! Where is your e-mail !! - you need an e-mail!! WHAT E-Mail ???? It took me 35 minutes to get through security to the Airlink desk. The Airlink staff member even tells me that it is a constant fight with the security's attitudes and unwillingness to assist. Then you still have to pay through your neck for parking - thanks to ACSA. Pathetic to say the least.
0 replies
119 months ago
After sales non existent
<p>On an Emirates flight on 13 June 2016 i bought an "Aviator Gents Watch' from the inflight sales. When i arrived home, the watch was found to be faulty. (1 button just falls out!). I contacted Emirates to report it and was given a ref no. i was told to drop the watch at the Emirates office - address would be sent to me - for a refund as replacement is impossible!</p> <p>Still trying to get the address to drop it off at. THey dont answer phones, they dont allow you to enquire on their website either.</p> <p>THey simply choose to avoid all complaints like this. i have spoken to 2 other people who could not contact Emirates either when needed in the past.</p>
0 replies
Review Distribution
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2 Star
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1 Star
4 (100%)