Active since Jul 2016
20
Reviews
0
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Reviews
20 reviews5 months ago
Incompentence haunts the whatsapp helpline
I can confidently say that I haven’t experienced this level of breathtaking incompetence from such a well-established company in years. Faced with a lack of functionality at Melom, of course, I decided the logical upgrade would be Afrihost! I mean, sure, I left Afrihost years ago (pre-pandemic, when the world still made sense) over something minor—though irritating, it all made perfect sense to return. Or, so I thought. It’s now been a week plus one glorious day since porting from MTN MELON to MTN AFRIHOST, and my number valiantly worked for a whole 24 hours. Had it not been for the SABC coming to collect their license fee, that brief flash of utility would’ve been even shorter-lived. Afrihost agents are clearly not burdened with checking chat history, certainly not from 10 minutes ago. Apparently, leaving notes after chats is an overrated concept. If you suggest reformatting your phone, don’t worry, log in again 10 minutes later, and the next agent will have no idea about the previous call. It’s a perfectly seamless experience! So, with that, I bid you a fond farewell, dear Afrihost. That’s seven precious days of my life lost, and I refuse to gift you seven more.
0 replies
12 months ago
Happy Customer
I have sold tickets online for 35 years. Many good years were wasted on a competitor that dominated the market but never provided the service. I moved over to Webtickets, specifically dealing with THULI MATHOLENI, and I could not be happier. The service is exceptionally speedy. There is no sign of an attitude, but rather a willingness to step up and help whenever and wherever she can. Settlements are quick, and listings are even quicker - come on Webtickets, make sure she knows that her customers appreciate her.
58 replies
18 months ago
Accounts Department - get your act together
Hired a Avis car on Wednesday only to be told that I still owed Avis R8000.00. This is despite the fact that I went out of my way to prove that I had indeed made payment and received a appology letter from Avis with the promise that the payment was allocated. All attemps at reaching Ayanda (Supervisor Durban) was met with failure, all e-mails to him has gone unanswered (4 and counting) and all calls to the Head office from the Avis branch was met with a request that we contact Ayanda to find out why the payment does not reflect. I not only paid the money but went out of my way to provide proof of payment to Ayanda and head office this despite using Avis's only payment portal. Where do I go now - I would like to hire cars from Avis again but right now I am blocked - pure incompetece
106 replies
20 months ago
debtclearsa.co.za - incredibly silent
I paid the amount requested from me in order to remove my Debt review but 5 months later I was unable to get any reply from their e-mail address and telephone number. As of now, I have no reason to believe that this company is a real company. Please be careful
0 replies
20 months ago
Professionals at chasing away customers.
Avis has just lost two confirmed rental bookings due to pure incompetence. I returned a rental car with minor scratches which I agreed to pay. After a not so positive interaction the amount was agreed to and payment made immediately. Today I receive a message from my "next of kin" where they are asked to make payment for the outstanding balance. Payment was made on Tuesday morning.I told her to ignore the sms. Now 24 hours later we both reveive a request for the payment. Other than for the fact that the amount was paid and paid on time WHY is my next of Kin contacted for the amount (R840.00). I provided the number for the Next of kin against my better judgement. I never gave Avis permission to contact the person. I was informed of the amount due yesterday and paid immediately. Why are your files not updated. I am incredibly unhappy with my entire experience with Avis rental, a company that I have been supporting for many years.I see many other posts refer to bullying tactics employed by Avis. It's time for a change.
159 replies
20 months ago
Great
The second order and as impressed as the first, I made a mistake in my order confirmation and it was immediately rectified. Very impressed
0 replies
54 months ago
MTN Upgrade pathetic
I received a upgraded phone that was "dead on arrival" for the past 5 weeks I have been trying to get MTN to collect the phone and replace it with a working one, all with no luck. E-mails are ignored and phone calls not returned. Great work guys
0 replies
76 months ago
My future with afrihost suddenly looks bleak
My account was suspended in Jan. for non-payment of R1999.00 and my access to the internet blocked - more than reasonable enough. On the 22nd Jan. I phone them and tell them that I now have funds available and would like to continue with my service. Afrihosts response was to charge me R1999.00 for the 8 days in Jan. that I will have access to the internet. It would be funny if it was not so costly. What makes matters worse is that Afrihost has a clause in there contract giving them the right to charge you the full amount even though they did not provide you with the service. It rates with the same level of impunity that Eskom has for charging us for power even though they are unable to provide it.
0 replies
77 months ago
King Price does everything to avoid paying specified all risk items.
I have had two items "Specified" but when claims were lodged against these items it was impossible to claim for these items. Everything from receipts, proof of ownership and bank statements of one year ago was required. If King Price wants to be so specific when it comes to settling claims they should have the underwriter request the documents on the day the items are added. If King Price is willing to list the item as specified and deduct a monthly amount from my bank account then they should be willing to pay the claim without making the client jump through a series of impossible hoops. Two items now removed from the "Specified all risk" and the difference in premium going to my credit card where I will have the money if ever I need to claim
105 replies
Review Distribution
5 Star
8 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (20%)
1 Star
8 (40%)