SM
Shameema M
Active since Aug 2016
8
Reviews
0
Industries
Reviews
8 reviews1 month ago
Confirmation Message *Business Name:* Miladys *Rating:* 1 out of 5 *Review:* I am being ******
Confirmation Message *Business Name:* Miladys *Rating:* 1 out of 5 *Review:* I am being ****** . Paid my account upfront . Got an outstanding amount in Feb and spoke to a consultant who said that the sales lady had miscalculated and R10 is outstanding. Which I paid. Now I get another SMS saying I owe R38.95. This is daylight ******* every month an outstanding amount when I paid the total amount for my purchase at the store. And now they not answering calls. I PAID IN THE STORE THE TOTAL AMOUNT. AND GETTING REMINDERS TO PAY.
53 replies
46 months ago
Mobile App does not Work (USELESS)
Standard Banks Mobile application does not work - It does not allow me to update my delivery address for my Cheque Card which is due to expire soon Additionally I tempted to do this by changing my profile - What a STUPID process and system - After this I cant do any payments on my cards . How do I now make urgent payments!!!!!
134 replies
58 months ago
No Service despite several attempts on my side
Disappointment - Waiting 4 days and after two phone calls still no response or confirmation that my COVID basket has been open.
106 replies
77 months ago
Vodacom - No connection to the WIFI - USELESS VODACOM
Still not able to connect on my Vodafone Mobile WIFI - have raised two calls with vodacom yet I get no feedback and my issue does not get resolved . First 14 days of DEcember I was not able to make any connection - called the customer care on the 13th December - told it was load shedding for the entire first 13 days of December - (which was not the case)- then connected on the but had no connection again on the 15th (yet the weekend there was no load sheddine - Call again on the 17th as I was not getting any connection - Spent 45 minutes with the consultant after which I was able to connect yet to day on the 19th DEcember I am unable to connect again - When am I going to get a steady connection - The contract never stated that my data will be available for use for few days of the month - I would never have taken the contract - I would personally not advise anyone to take up the 20GB day and 20GB night offer - as you donot get get access to the network most of the time - and additionally you face alot of fustration - I have raised two calls - have been promised a call and a resolution and yet none has materialised . When will vodaom realise that service must be at the convenient of the customer and Vodacom - Even in my previous review raised - vodaom had said a technician would contact me - but of course nobody contacted me - what can one expect from Vodaom - their service is non existent just as their network
122 replies
77 months ago
Vodacom Loadsheeding - Lame Excuse - NO NETWORK
Bad experience with the Vodafone MIFI - I am in my second month of the contract but have not been able to use my MIFI for the entire month (yet I was debited on time )- On raising a call I was told it was load shedding - how is it possible the for the entire month of December I am unable to connect because of load shedding surely thats not true - I am not sure why I am paying if I am unable to use the service promised to me -
183 replies
118 months ago
No response relating to call raised
<p>Hi ,</p> <p>Visited the Woodmead vodacom shop where my phone was updgraded on the 27 July 2016 for which I have not received the promotion of 10 GB as yet, A call number was assigned -"1- ********** 0537'- I was told that I will receive resolution within 48 hours. Its pass 48 hours and no feedback has been received .</p>
53 replies
118 months ago
No resposne from review
<p>I create a review on the 08 august 2016 for which I received a response that a consultant will contact me .</p> <p>Its the 12 August 2016 11:00 and I have still not been contacted .</p>
53 replies
118 months ago
Bad Service and Fail to deliver on Promotion
<p>I upgraded my contracted on the 27th July 2016 - but the promotion of 10GB was not rendered. Additionally when I called customer care on the 08 August 2016 the first consultant made me hold on the phone for 50 minutes(waiting for him) after which I dropped the phone. After calling back the second time the consultant clearly said that she canot assist me - which I cannot understand as what is the purpose of cusstoemr care then .</p> <p>My quey was stright forward - why was my 10 GB not rendered as I assumed that my 10 GB was active and was using my data internet but in the all the time my airtime was being used up.</p> <p>I have been trying from the 1 August to get on the the vodocam site to set up my "My vodacom App" but the site either is not avialable or when trying to get the password it prompts ann error of a technical issue on vodacom side.</p> <p>Currently I have no air time as my airtime has been all used up :</p> <p>My complaint/s is for the follows :</p> <p>1) My total upgrade was not delivered (did not receive my 10GB data promotion).</p> <p>2) my contract was on airtime only not sure why my airtime was used for data usage when i did not sign up for this and neither was that explained to me - the vodacom personnel that assisted me with the upgrade provided me with a method to convert my airime to data should I require it - she never specified that my airtime will be used in stead if I donot have data - I would not have chosen this contract if tht was the case.</p> <p>3) It is unacceptable for cusomter care to let their customer hold on to a line for 50 minutes with out even giving progress as the time passes.</p> <p>4) Vodacom's internet site is never on line and when online it never works ...</p> <p> </p> <p> </p>
53 replies
Review Distribution
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1 Star
8 (100%)