AM
Achal M
Active since Aug 2016
38
Reviews
0
Industries
Reviews
38 reviews1 month ago
Very Disappointed
I am disappointed with the service from Zestlife. I submitted a claim over 10 days ago, and to date, there has been absolutely no acknowledgement or feedback. No updates, no communication — nothing. For something as important as a claim, this level of silence is completely unacceptable. What makes this even more frustrating is that when I recently upgraded my cover to a family plan, that process was handled and completed within 48 hours. So clearly, when it benefits Zestlife financially, things move quickly — but when it comes to supporting a client with a claim, there is no urgency at all. This inconsistency raises serious concerns about how customers are treated depending on whether they are paying more versus needing assistance. This experience has been incredibly disappointing and does not inspire confidence in Zestlife’s service.
1 reply
6 months ago
OnePlan Pet Insurance- Horrible Customer Experience
My policy with OnePlan Pet Insurance hasn’t even started, and I’ve already had to attempt cancellation twice. The latest cancellation is because I’ve been waiting for two weeks for confirmation on policy waivers. If such a simple task cannot be completed and communicated promptly, I have serious concerns about how claims would be handled in the future. I’m still waiting for a call from the cancellation department.
1 reply
7 months ago
************** and Disinterest – A Warning to People of Colour
I am saddened to share my experience with Home of Deception. After attempting to view a property, I was met with an agent who seemed completely uninterested in assisting me. I escalated the matter to head office, only to be contacted by another representative who mirrored the same lack of care and simply wished me well. As a person of colour, I felt dismissed and unacknowledged throughout the process. This experience has unfortunately reinforced a painful truth: discriminatory behaviour is often condoned or ignored, especially when directed at people of colour. The message I received was clear—my presence and my investment were not valued. To others in similar circumstances, I urge you to reconsider engaging with this agency. We deserve better. This is not a call for a response, but a warning to those who may walk the same path.
0 replies
23 months ago
Useless Z5 Flip Customer Service!!!
This is my THIRD Hello Peter post, frankly I don't have the energy to repeat the same story because nothing will be done by Samsung. I still do not have a fully functioning screen since March! I spent 25k on an Z5 flip that sounds like an expensive packet of Simba chips every time the phone opens and closes...This is a warning to anyone looking to buy a Fold or Flip phone, there are numerous issues which no one tells you about! DO NOT BUY IT! I regret it everyday!
5 replies
23 months ago
Worst Phone Purchase- Samsung Z5 Flip!
This is my second post in less than a month! My Flip 5 needed to be repaired twice in less than 2 weeks and the best part is, MM All Electronics took the phone in the second time and didn't have stock to do the screen protector replacement!!! WHY TAKE THE PHONE!!!! My phone is not even a year old! I just want it fixed so I can trade it in and move back to Apple! This is the worst phone EVER! I am not the only person to have numerous of issues!!! Do not buy ANY of the folding or flip phones!
2 replies
24 months ago
Very Disappointed in the Samsung Z5 Flip!
I purchased my Samsung Z5 Flip 6 months ago, I had the screen protector replaced a week ago after only 6 months of owning the phone. I collected my repaired phone on the 24th of May 2024, it is not even a week later and I have the screen protector lifting and requiring replacement! I have huge crack across my screen AGAIN! I cannot keep borrowing phones and having my current phone with an active sim card spend 72 hours at a Samsung Repair center!!!! This phone was bought cash and besides the fact it is a waste of R25000, it has the worst battery life and the screen protector needs replacing apparently weekly! There was nothing wrong with the repair quality, the problem is the phone quality!!!!! Samsung are selling phones knowing there are issues with their folding phones!!!
3 replies
28 months ago
Theft from luggage bags!!
We recently took a trip to Zanzibar a week ago. On our flight there, bags were locked and checked. When we arrived in Zanzibar, our locks were broken, our bags were damaged and jewellery, even if it was ****, was ******. All our make up and cosmetic bags were torn open. Clothes were all damaged. Just a warning, they are *****ING anything that appears "real". This had to have happened at OR Tambo by SafAir staff!
0 replies
29 months ago
Painful Online return process
DO NOT BUY ONLINE!!!! These people do not know how to handle exchanges and returns!!! You have to go to a store and will be asked for an invoice! The order number apparently means nothing since the "Order email" clearly states "payment method" but no one can read or understand what that means!!! Not shocked this business has been failing for years!
0 replies
39 months ago
Impossible to get assistance to switch banks!!!
How can it be this difficult to try switch banks??? I cannot get hold of anyone to help me. FNB has a call back service that doesn't work for clients that want to switch! I have never been so frustrated!!!!
2 replies
42 months ago
Worst ISP ever!
Worst ISP that never has connectivity! You sometimes get wifi but that means you need to be within 5m to use the wifi. Then the team installing the Fibre line provides a cheap router which causes issues as well. It's really a joke. Like a mom and pop shop for wifi.
0 replies
Review Distribution
5 Star
2 (5.2631578947368425%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (2.6315789473684212%)
1 Star
35 (92.10526315789474%)