Active since Aug 2016
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3 reviews35 months ago
*****STERS
I cancelled my subscription months ago and I keep getting billed for the subscription. Not even talking to one of their reps seems to get them off of debiting my account. Now, I want to go in and cancel again on the platform and it's not even letting me. When I open Billing & subscription in the Account and Settings tab, I only get an error that reads "Unable to process your request at this time". I am being held hostage.
0 replies
117 months ago
EFT Payments
<p>I have been trying for 4 months to get my internet banking working on my one account with SB. First month I tried to do an EFT payment, my EAP limit was not set up and I kept getting an error when trying to amend the limit myself. I went in to the bank and asked them to set it up for me so I could make the payments. I was told that they could only make it temporary as I need to set it up myself, and that the error was only temporary. So I accepted this.</p> <p> </p> <p>The next month, same thing. EAP limit of R 0, error when attempting to adjust. I went in to the branch again, and they gave me the same story.</p> <p> </p> <p>Month 3, same thing.</p> <p> </p> <p>Month 4 I eventually got them to set the limit to be permanent at the branch, only after having a long arguement with the consultant as to why I want to use this specific account instead of my other accounts. She was basically trying to force me to use my other private accounts to do all my EFT payments.</p> <p> </p> <p>So, to my "surprise", this month again I want to do my payments and the thing is not working. I phone the bank (because I cannot leave work yet again to go in to the branch) so that a consultant can make the payments on my behalf from my account. </p> <p> </p> <p>Nope, I cannot do this I need to go to the branch again.</p> <p> </p> <p>I have contacted FNB. My cards will be arriving in 5 days time and they will switch my debit orders and salary on my behalf. Not one trip to the branch, no problems.</p> <p> </p> <p>Good-bye Standard Bank. I hope you are happy now!</p>
211 replies
118 months ago
Despicable
<p>I have been back at work for almost two months already and I can't get so much as a peep out of the UIF. Like today for instance; I figured I would try calling immediately after the lines go open as I do not otherwise get any answer, even if I hold on the line for a full day! And all I get is the following; "Thank you for calling the Unemployment Insurance Fund client sevice center. Our official working hours are from 07:00 to 16:00 Mondays to Fridays". I mean seriously! It's almost 08:00!</p>
0 replies
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1 Star
3 (100%)