Active since Aug 2016
Paarden Island Branch / Cape Town: Leo tried to convince me by „assessing“ my non-working Engel 40l-Camping fridge with only touching it with his hands - that my cooling system is certainly broken and the repair costs will be more than R 10K - So he tried to sell me a new one - without even testing the old fridge. Me asking him to first test the old fridge resulted in another quote of R 1000 to do a proper fault finding. As i had the feeling that he is fouling around with me, a lady driving a 4x4, I took the fridge elsewhere to get a neutral opinion. The fault was an easy and cheap one: Relais corroded. It only costed me R 600 to repair. Leo from 4x4 Mega World is giving shocking, unqualified and *****ulent advises. I lost all trust in your branch - and I will make sure that this kind of „Service“ is going viral.
First for Wonan handled my claim professionally, service oriented, and with great knowledge. They were reachable and efficient. Thank you.
This is a FRAUD company - they come, take perfectly working spares out of your appliance and build in a damaged, old part (with me it was the waterpump).... Then they tell you another part is damaged and they are waiting for that spare....that's why your appliance does still not work. But they want the (old) part they replaced to be paid by you before going ahead. They do never come back and your appliance is now even more damaged and your money is gone!!!!
The most professional and competent company I have ever worked with in SA. And their products are stylish and convenient at the same time! Thank you also for your excellent aftersales service! Highly recommended.
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