AV
Andries van der Westhuizen
Active since Aug 2016
5
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0
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Reviews
5 reviews73 months ago
CANCELATION ISSUE!!!!!!!
I have been trying since Friday 29th to cancel my contract that expires end of the month. Website says the following.."Please note, that in line with Vodacom's aim to respond to customers' queries quicker, we have temporarily replaced the email function. To get in contact with us, please call our Customer Care on 082 111 or select the 'Contact us' option to view additional contact details" I got nowhere with the 082 111 number, no online cancellation function either. It is so frustrating!!
2 replies
94 months ago
92 yeal-old robbed-ABSA JUST DONT CARE
Mother is 92 years old and has savings account with ABSA, she has no access to internet thus not registered..not on internet banking and not on cellphone banking. Once a week se withdrawes money..on 28 June after withdrawel se realised R 30 000 is gone, on request banker informed her that there was a few EFT payments made from her account that add up to R 30 000. I went to ABSA Caledon and spoke to Maryna who confirmed that there was an electronic banking profile linked to her account. She then FREEZED the account as well as the FALSE/FRAUDILANT electronic banking profile. To be sure the account has been freezed she tried to withdraw money after 2 weeks and she could not. ABSA Caledon just told us they referred the matter to fraud department. When she received her monthly statement in August she saw that another R 20 000 was transferrred from her account which means het savings are now all gone..this after ABSA ensured us the account is freezed. I then contact Heather Louw ( ********** ) at Century City (Regional ofice) to enquire about this. She would have phoned me back which did not happen. I drove all the way (170km) from Caledon to see here just to here that she referred the matter to Tanie Bleed ( ********** ). Tanie Bleed apparently would have phoned me which also did not happen. I then phoned her and she told me the matter is whith the fraud department and they are awaiting feedback. Fraud then called just to inform me there was no fraudilant activity whatsoever. So account got freezed by ABSA, still money down to the last cent got transferred which leaves an 92 year old without a penny...BUT THERE WAS NO FRAUD!!!!!!! My mother's health since worsened as she is suffering from occasional heart failure but no one is giving a damn!!!!!
4 replies
94 months ago
92 year old robbed-no fraud according to ABSA
Mother is 92 years old and has savings account with ABSA, she has no access to internet thus not registered..not on internet banking and not on cellphone banking. Once a week se withdrawes money..on 28 June after withdrawel se realised R 30 000 is gone, on request banker informed her that there was a few EFT payments made from her account that add up to R 30 000. I went to ABSA Caledon and spoke to Maryna who confirmed that there was an electronic banking profile linked to her account. She then FREEZED the account as well as the FALSE/FRAUDILANT electronic banking profile. To be sure the account has been freezed she tried to withdraw money after 2 weeks and she could not. ABSA Caledon just told us they referred the matter to fraud department. When she received her monthly statement in August she saw that another R 20 000 was transferrred from her account which means het savings are now all gone..this after ABSA ensured us the account is freezed. I then contact Heather Louw ( ********** ) at Century City (Regional ofice) to enquire about this. She would have phoned me back which did not happen. I drove all the way (170km) from Caledon to see here just to here that she referred the matter to Tanie Bleed ( ********** ). Tanie Bleed apparently would have phoned me which also did not happen. I then phoned her and she told me the matter is whith the fraud department and they are awaiting feedback. Fraud then called just to inform me there was no fraudilant activity whatsoever. So account got freezed by ABSA, still money down to the last cent got transferred which leaves an 92 year old without a penny...BUT THERE WAS NO FRAUD!!!!!!! My mother's health since worsened as she is suffering from occasional heart failure but no one is giving a damn!!!!!
2 replies
106 months ago
Late Delivery/Bad service
Policy is 5-7 days to delivery after receipt of deposit. On receipt of 50% deposit manufacturing of couch will commence. A day before delivery i received an call informing me of my choice of fabric that is out of stock. Because I had no couch at that stage I had to settle for second choice fabric and wait another few days for couch to be delivered. Jahne du Plessis, the owner, offered a credit for the inconvenience whicj I accepted, 3 weeks later and I still do not have the money.
0 replies
119 months ago
Private clients
<p>FNB are very quick and friendly to have your account upgraded to Private client status and in return get almost R 400 bank charges on a standard fee. When requested for my account to be downgraded again due to benefits not b,eing utilised in relation to the increased bank charges no one seems to respond on my request keeping in mind that the T's & C's make provision for account to be changed back as it was. </p>
1 reply
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5 (100%)