KM
Kea M
Active since Aug 2016
3
Reviews
0
Industries
Reviews
3 reviews5 months ago
Horrible and below par service
I am extremely and utterly annoyed at this point with Nedbank. I visited the Protea Glen branch on 8 November 2025 to activate my daughter's account. I submitted my ID and my daughter's birth certificate and was told the card would activate latest by 10th November. To date the card is pending activation due to a FICAA hold. Ive been calling the contact centre over the last 2 weeks, I even opened a formal complaint. This past Tuesday, 18th November I was told all is in order and the problem fixed. I call AGAIN today at the call centre and im again told that there's a FICAA hold. Everything was submitted at the branch. Why must I be this frustrated and given this nonsensical run around. I need this account activated. Such disgusting service for a long standing client of 13 years.
0 replies
5 months ago
Monique Harvey, superstar!!! Thank you so much for your friendly and most impeccable service
Monique Harvey, superstar!!! Thank you so much for your friendly and most impeccable service. You are patient, articulate and warm. You are the heart of service, may you be richly blessed. We need more and more of you. Thank you so much for everything.
71 replies
117 months ago
Bad customer service
<p>I have been a client with Mzansi Debt Clinic for less than year but I have had the most undesirable and the worst customer service.</p> <p> </p> <p>No one returns calls when they are supposed to and when they promised they will</p> <p> </p> <p>This is REALLY not on!!!!!!!</p>
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)