Active since Aug 2016
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4 reviews47 months ago
Disgusting service by Kandua
I called this company where i got the details from google as i was desperate on a sunday, my mirror stem on my s****** had broken off. i called this company and they sent me a quote for R513.00 which i paid for. Hours later they sent a supplier to fix the issue. Firstly he did not have the correct tools and he thought that the idea of drilling the broken bolt out was doing the job when simply he was damaging the thread inside and also made the hole bigger which means the new mirror stem would not fit as hole too big. So this supplier decided to glue the metal rod into the big hole. Did not work, glue did not work 24 hrs later. So basically i am worse off than before. I had to order a new left hand brake lever that includes the hole for a mirror which costed me additional R600.00. This supplier has no cooking clue about fixing this sort of job. What he should have done was use a coil with the same thread and insert it into the hole so that the mirror can be replaced. Then this supplier tried to ciommitt fraud by asking for more money than what was quoted. Typical in SA. And this company Kandua is not refunding my money which they should as me the customer is worse off due to very bad workmanship, glueing a mirror!!!!!! Would you glue a car mirror??????? Then this company said they approached the supplier and he said his workmanship was perfect when i have photos to prove that its not and have witnesses.
134 replies
63 months ago
Annoying Laugh on Smile FM
The most annoying sound is the laugh of Maurice Carpede which i think should not be aired on radio, sure have a laugh but to continue and never stop is much to be desired, So much so on the Smile Drive that i stopped listening to this radio station.
0 replies
77 months ago
BAD SERVICE BY FNB AND STILL WAITING 9 DAYS LATER FOR RESOLVEMENT
I was playing around on the FNB web site where you find various options for your personal accounts. I was interested in selecting Private Client Credit Card although i had a Premier Credit Card. After going through the motions i was instantly added as a Private Client to my profile. My current Premier Credit Card balance was invalid and nothing avaliable on the Private Client Card. I went through this again and i realised that the charges to have this facility cost me more than my current Premier Credit card. So i decided to call the number at the back of your card, 087 577 7000 and continually was transferred to Easy Desk when it should have been Premier Card Division. Also when the system asks you to type in your ID number then hash, it said that my ID number was too long. This happened 4 times. So later i tried again and same thing then eventually i got through to Premier Division and i explained that i had chosen by mistake the Private Client Credit Card. I was given a case number 5798507-P4K7S8 and was promised this would be sorted in 3-4 days. That was the 26 Nov. Until 2 days ago and yesterday when i called in again, now for the 2nd time i spoke to Raesibe Mamosebo who said i will have to send you a quote by email first. No email received so i called for the 3rd time and sopke to Sandisiwe Mafika who said that Raesibe sent the email to the inci orrect email address. So i gave my correct email address as they had spelt it incorrectly, and Sandisiwe said that she must send an email to Raesibe so that she can resend the email to my correct email. Nothing received. So i called again today, now the fourth time and 9 days later and apparently a Nicolette De Sousa is dealing with it but i would only get the email next week Monday. Is this the service WE AS CUSTOMERS SHOULD BE HAPPY WITH? in the interim i cant use my Premier Credit card. So my profile as it were is in LIMBO!!!. We pay so much fees and all this FNB advertising leads to ABSOLUTELY NOTHING when you need SERVICE. So far 9 days later to cancel this offer when it took minutes via internet to get it. RIDICULOUS...and i am still waiting!!!!!!!!! Maybe Nedbank or Absa or Standard Bank much BETTER?
105 replies
77 months ago
RIPPED OFF AT IGNITE MILNERTON GYM
I joined the CT branch on 23 Jan 2019. I did a branch transfer closer to my home on 1 Feb 2019, you would think the join date would be 23 Jan. Then when i joined i was promised a free month by the consultant should i refer anyone. This was from the horses mouth, yet to find out it was all a lie and the gym did nothing as an apology, i got my son to join. Now alomost 12 months later my membership should expire 23 Han 2020, but i was told 1 end Feb 2020, an additional month just because i did a branch transfer, ripped off again by another month and NO COMPENSATION for the lies about a FREE MONTH should you refer. No apologies or anything to make you feel good as a Ignite customer. Besides that i had endless complaints to the Operations Manager on the maintenance of the equipment and i personally witnessed while resting at intervals a gym machine fall on a customer whilst doing tricep pushdowns, the bolts holding the machine to the ground came off the floor!!!! I am disgusted with the service, no wonder Milnerton branch does not have many customers. I will never refer another person. UNSATISFIED CUSTOMER....so i LOSE OUT ON A MONTHS!!!!!!!
0 replies
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