Active since Sep 2016
Beware of virgin Active Gym Watermeyer. I've sent this to them on 22.03.2024 early morning it happened on the 21.03.2024 afternoon and no respons. Hello Candy M ................... has sent you a message via the Virgin Active app. You can see the message below. Please respond to them within the next 24 hours using the following details: I was sitting in the sona, when I looked up a man sitting in front of the window looking at me playing with his p........ . I asked him what he was doing and to please stop he smiled at me and carried on. I asked him again and said please stop he just looked at me and kept going. I asked one of the cleaners to call management and Mduduzi a Fitness instructor showed up. I explained to him what the situation was and asked the man if he was a stabane, Mduduzi said I can't say that and stood with the man while he was shouting racial remarks such as white supremacy and that I'm a ******. I went to shower so I can leave and I heard Mduduzi asked the man what he was doing there and the man answered that he was there to shower but he had no towel no soap just his cell phone in his hands and naked on the bench looking at me playing with him self. Mduduzi then said to me it's the mans body parts and he can play with it if he wants to. I took my towel and went to get dressed to leave. Fitness instructor was standing outside at the reseption and I asked him why he was teaming up with the pervert in the bathroom and why did he stand with the man saying white supremacy and chanting racial insults and he stated again it's the man's body parts and he can play with it if he wants to........ 1- I want to know what Mduduzi s authority is at virgin 2- I need info of both people to go to police and lay a charge of ***ual and racial assault 3- I want to lay a formal complaint against Mduduzi at head office virgin Active Till now no respons On 26.03.2024 this is the respons, but it's funny I saw the club manager and the fitness instructor Good Day Johannes Hope this email finds you well So sorry for the late response. I had been on leave, and I only came back today and had a look into my emails. I will definitely get to touch base with this and revert to you ASAP. Mduduzi is my Fitness Instructor. However, he is currently on leave, and I am now investigating what happened before I revert to you on this matter. I have not been told of this matter so I will investigate and get back to you, Candy Mkhize Club General Manager T +27128042407 W virginactive.co.za 28.03.2024 This is how they shrug it under the carpet by lying. I did not speak to any manager nor did one speak to me. There's a big difference between correcting your p..... And playing with it even when I asked twice to stop. The manager is not giving any details regarding the people involved and trying to cover everything up. Good Day Johannes Hope this email finds you well I have been investigating and got all sides of this story from my fellow staff members, besides the gentleman who was involved who is the member. From Manager on Duty that heard that there is something going on near the Males Sauna area, she asked Mduduzi to go and see and bring feedback as her was the only Male on duty who could assist her by going in on that Friday. Mduduzi indeed went in, and he says he did ask the gentleman involved what he was doing as this was what you had said, and the gentlemen rep**** that he was just aligning his private parts and it is his body, so he was not being any type of pervert in touching his body. Mduduzi then asked him to please be careful of how he does this as this could come across in any other way, which the member was adamant that he was not being or perverted but rather just moved his hand by his body part. I understand how this could have looked and you had all the right to ask and thank you for bringing it up. The Manager on Duty, however, says that when you both walked out, she asked if you and the other member are good, and the answer was yes. No one at that time wanted to give a statement so as well as when she asked you yesterday if all is good and are you well, she says you did reply yes. But I am willing to be of any further assistance if need be. I hope I have given all necessary answers to your questions. Have a great weekend further. Candy Mkhize Club General Manager T +27128042407 W virginactive.co.za
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I was sitting in the sona, when I looked up a man sitting in front of the window looking at me playing with his *****. I asked him what he was doing and to please stop he smiled at me and carried on. I asked him again and said please stop he just looked at me and kept going. I asked one of the cleaners to call management and Mduduzi a Fitness instructor showed up. I explained to him what the situation was and asked the man if he was a stabane, Mduduzi said I can't say that and stood with the man while he was shouting racial remarks such as white supremacy and that I'm a ******. I went to shower so I can leave and I heard Mduduzi asked the man what he was doing there and the man answered that he was there to shower but he had no towel no soap just his cell phone in his hands and naked on the bench looking at me playing with him self. Mduduzi then said to me it's the mans body parts and he can play with it if he wants to. I took my towel and went to get dressed to leave. He was standing outside at the reseption and I asked him why he was teaming up with the pervert in the bathroom and why did he stand with the man saying white supremacy and chanting racial insults and he stated again it's the man's body parts and he can play with it if he wants to........
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Best in the business, highly professional and affordable. They always make a way to solve a problem and to clear a headache
The first time they came to clean my house it was not done properly, I had to pay for that day but the after service was fast and good. I gave them another chance and they did it very good but broke the glass shelf in my main bathroom. I could understand accidents happen. The third time their service was really bad they cleaned half hearted the carpets was full of hair and dust the dustbin was dirty the oven was dirty the couches was dirty and full of hair. So my small dog is shredding and that's why I got a so called cleaning company in. I raised the concern the day when I came back from work and sent pictures. The lady said they will fix it and it will be no extra cost (I should hope) she also said she will come back to me. After I commented on a post on Facebook then they came back to me and thanked me for the opportunity that they had.
I've joined and was informed my account is behind with almost R3000 from the previous membership, which I payed in full now. They promised me October November and December is going to be free which wasn't the case. The premotions with the free bag, bottel and three months for free is a scam. I got my bag in November after a huge fight still waiting for the other stuff. I phoned them in regards with my three free months and they do not get back to me Virgin Active watermeyer is not the gym you want to go to
The network is off and slow more than its working, I phoned in numerous times paying for a 50 MG line receiving less. I started my contract with them the 7 September 2021 and canceled it for end of Aug 2022. I payed pro-rata ect which means my contract started basicly on Aug 2021, now they want to charge me a cancelation fee of R1500 for ending it on Aug 2022. Im letting my contract run now up to end of Sept not using it just to bring the cost down to R500
Discovery booked ( they do not do Due diligence regarding service providers, there are plenty complaints on internet regarding these service providers) my car in at Brooklyn motors after the assesor ( net assets) that's right next door to them recommended it. Steer clear of this assessor and panelbeater as they work together and damage your car more than the Initial damages. Discovery and the assesor said it will take 5 day, Brooklyn motor lab said 10days and my car is still there after a month 30 days with more damages which they claim was there when I took it in. I requested the assesor s check sheet where I signed indicating chips ect but this sheet is no where to be found and I'm charged for all additional damages that they caused due to poor blending and over spray. They messed paint inside my car on the seats and dash and the work they claim is done is done with no pride the one front panel was painted with a paint brush and you could see the lines of the brush. They messed up my side skirts and said it was like that. The sapose to be new bumpers has chip marks and plastic welding cracks which I must pay additional payment to fix Please stay clear of this place and the assesor next door. I asked for the initial assesor qoat indicating faults before panelbeaters but surprisingly it's not found via any of the parties involved. The complaint department of discovery is non existing, they did not intervene once during all these complaints only now after 30 days someone contacted me from discovery
Discovery booked my car in at Brooklyn motors after the assesor that's right next door to them recommended it. Steer clear of this assessor and panelbeater as they work together and damage your car more than the Initial damages. Discovery and the assesor said it will take 5 day, Brooklyn motor lab said 10days and my car is still there after a month 30 days with more damages which they claim was there when I took it in. I requested the assesor s check sheet where I signed indicating chips ect but this sheet is no where to be found and I'm charged for all additional damages that they caused due to poor blending and over spray. They messed paint inside my car on the seats and dash and the work they claim is done is done with no pride the one front panel was painted with a paint brush and you could see the lines of the brush. They messed up my side skirts and said it was like that. The sapose to be new bumpers has chip marks and plastic welding cracks which I must pay additional payment to fix Please stay clear of this place and the assesor next door
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