Active since Sep 2016
Took in my 2024 Ford Ranger This morning...22 March 2025... with a Turbo issue and Check engine light. Service advisor Francious Told me that they Can only assist me on 22 April 2025. Or i can leave the car there and they will attend to it on a "when we get time" Basis. I then told the service advisor that this is a working vehicle and is used to make an income, i cannot wait a month or leave it there for an extended period of time. He told me those are my options. I was Flabbergasted and found this unacceptable, i phoned Ford Bryanston where i bought my Car...they told me to bring it in. After inspection i was advised it would take about 45 mins to fix and it is a known recall on the boost pipe. They got the car sorted in no time and could not believe the vast difference in service. Even though Consolidated Auto is the closest dealership to me they will not get any Business from me going forward...i will rather sit the hour in Traffic to Bryanston than do anything through consolidated auto again.
Sphelele Khathi was very quick and efficient in assisting me with opening my policy. He even called me after hours as i am busy during the day wich was convenient. His commitment is commendable. 5 stars
Order stock, never received after two months. Lots of excuses and blame shifting but cannot provide 3 bulletproofs in a 2 month period while advertising specials on his social media. Every week different excuse and then some weeks same excuse he used 3 weeks back. Be careful when ordering the chances you get your stock are slim, rather buy Local where you can see and collect the stock same time.
Baught 25k worth of bricks, they haven't delivered in 2 months, still waiting for refund or materials, everyday diffirent bull**** story.
Ordered 1 Carpet and 1 chair. Waited 5 weeks with no feedback, after asking for a refund magnificently my order rocks up on a Sunday afternoon half past 4. They deliver 2 chairs instead of a chair and a rug. Now it has taken another week to ''investigate'' why this happened... Uhm clear incompetence thats what happened. Your complaint or query simply gets handed to the next person in line, no customer service whatsoever. Would not recomend this store and will not buy again. Considering dropping their stuff on their portch and demanding a full refund as i have before. Dont waste your time, rather go to coricraft/ @home and get your stuff within 3 days.
<p>Very good service from Tholakele, thank you for helping me with my Premium queries.</p>
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