DL
Desmond L
Active since Sep 2016
7
Reviews
0
Industries
Reviews
7 reviews8 months ago
DIRCO non existance
Why do we even have a department like this!! For 2 weeks I have been trying to get an appointment for legalization of a document for an overseas country. Phoning them just has no result. Your first call may be answered (1 in 10), but when transferred there is NO success. I even went to the offices as a "walk in" client, only to be told they have a list of 60 clients per day. To get onto this list, you need to be at the security offices by 04H00 in the morning and hope you get a spot. I have sent emails to the legalisation department, the minister's office (Mr Ronald Mamola) and a Ms J Bowman with absolutely no response! This really puts South Africa in a bad light with regards to international clients Covid is over! Get back to work!
0 replies
39 months ago
Standard Bank useless subcontractors
30 January 2023 I cannot believe that Standard Bank can contract a company, in my opinion, being totally ignorant, incompetent and downright useless They have been harassing me now for 4 months, but cannot tell me the detail for the instruction. I have ascertained they call themselves NDS with telephone number 0115439000, with company name Brooks & Luyt When you try call them, they claim to be a call centre and cannot transfer you. I have had telephonic conversations with Cindy Gumede ( who sent me a useless email) as well as a certain Catherine, who promises to send email, which never arrives Should this harassment continue for another 10 (ten) days from today, 30 January 2023, I will proceed to lay harassment charges against Standard bank and the "collection party".
132 replies
48 months ago
Life Wilgers Pretoria
Wilgers hospital administration After numerous unsuccessful telephone calls to the hospital and multiple emails, I have been informed that they cannot provide me with a detailed account for a procedure I had done in March 2022. They can only supply a statement, which is only totals and limited descriptions I cannot believe that do not have details regarding the procedures they perform on patients
0 replies
48 months ago
Life Wilgers hospital poor administration
Life Wilgers Hospital -very poor communications! I have repeatedly attempted to get hold of Sue Ellen Gordon at the hospital. I have left messages for her, I have sat in the foyer yesterday 10 May 2022 for more than and hour until shortly after 9 am, being assured that she is in her way and will be there by 8am. If you phone the hospital, the switchboard takes more than 5 minutes to answer, and never gets back to you while the call just rings and eventually just switches off. All I require is a detailed invoice breakdown of a procedure done at the hospital for my cover insurance. The reception can only supply statement, but we need the breakdown. However, if there is a short payment or outstanding payment, the hospital staff call or message you every day for settlement! I will settle this after receipt of the detailed invoice, provided I can get some response from the hospital staff
0 replies
62 months ago
Woodford empty promises
Rental agreement R/A No.: CT-37649 1. My First post, then Samantha asked me to remove while they reconsidered. Woodford Car Rental -Never Again!!! On collection, all admin was in order, well done. When approaching the car, you do so from the right front as the vehicle is reversed into the parking bay. I had a quick "sqiz" at the exterior, obviously standing taller than the vehicle, noticing that the hubcaps were scratched and there were a few "chips" on the paintwork. Then I noticed a dent on the bonnet, which looked more like a line, but it was a dent. This was not indicated on the comparative document they supplied, so I made a note of it. Then I went to the interior. Cabin was neat and clean. Then the boot. Check the spare wheel and completely flat. It had a huge gash in it. I reported it and it was replaced within 15 minutes. On returning the vehicle, the attendant inspecting the vehicle walked straight to the left front of the car kneeled down and pointed out a scratch mark on the bottom of the fender. This is not visible from standing next to the vehicle. You have to kneel down to see it. I did not do this effort on collection. It is in my opinion that he knew about the mark, and also knew that I did not. How come he went straight to this and not just to the car to examine it visually and then point out any discrepancies. He could not answer how the dent on the bonnet or the flat spare wheel was "missed" on preparation. I feel that Woodford had knowledge of this damage and took advantage of the fact that I did not notice it prior to acceptance. When I asked what this repair cost would be, he quoted around R750.00. Now I receive an invoice for R2900!!!! Considering the missed items and the seriousness of a flat spare wheel, I would not put it past Woodford to take a chance like this. Regards Des Little 2. The reply from Samantha Good Morning Desmond. I hope you are well! Please kindly note that upon our customer care department investigating this matter, they have found the pictures of the damages to the vehicle not consistent with each other! While speaking to our branch( Reuben) to be precise in who carried out the inspection with you, he has pictures before and after the vehicle was returned. The damage you have been charged for is not the pre existing one but the new one which was identified. With regard to the R750 quote you were given for the damage, no agent in our branches has the authority or knowledge to divulge cost estimates for damages on vehicles, this is why we have a claims department. There is a process to that aspect as well. The vehicle gets assessed and thereafter quotes are obtained and only then can we charge. I fully understand your argument in this regard and frustration. These are extremely tough times for us all to be paying absorbent amounts. I would like to bring into the light the fact that we are a rental company and hiring out vehicles is the nature of the business. We unfortunately do not buy any 2 hand parts to keep our vehicles up to par. You have been charged R2900 due to us redoing the entire bumper. As promised, I have addressed your issue with management who have agreed to a discount of R1000 off the R2900. Please kindly advise if this is suitable for you so I can proceed in crediting you the R1000 I look forward to your response. Yours Sincerely Samantha WoodFord Group 3. My reply on the offer Hi Samantha. It seems I have no other option but to accept and finalise the matter. The 3 most bothering points are firstly, 1. Missing the flat and badly damaged spare tyre. 2. Missing the obvious dent on the bonnet. and 3. Walking directly to the "damage" on the left front underneath. Let's consider the matter closed but I can assure you I will share my experiences Kind regards Des Little Woodford have however subtracted the full amount of the "damage estimate", disregarding their offer of R1000.00 off. I have also not received any follow up calls re this dispute, and can assure you that this is not the last of my negative approach to Woodford Car Rental I have discussed similar events to other clients who had suffered similar incidents with Woodford car rental
56 replies
63 months ago
Woodford dishonesty
Woodford Car Rental -Never Again!!! On collection, all admin was in order, well done. When approaching the car, you do so from the right front as the vehicle is reversed into the parking bay. I had a quick "sqiz" at the exterior, obviously standing taller than the vehicle, noticing that the hubcaps were scratched and there were a few "chips" on the paintwork. Then I noticed a dent on the bonnet, which looked more like a line, but it was a dent. This was not indicated on the comparative document they supplied, so I made a note of it. Then I went to the interior. Cabin was neat and clean. Then the boot. Check the spare wheel and completely flat. It had a huge gash in it. I reported it and it was replaced within 15 minutes. On returning the vehicle, the attendant inspecting the vehicle walked straight to the left front of the car, kneeled down and pointed out a scratch mark on the bottom of the fender. This is not visible from standing next to the vehicle. You have to kneel down to see it. I did not do this effort on collection. It is in my opinion that he knew about the mark, and also knew that I did not. How come he went straight to this and not just to the car to examine it visually and then point out any discrepancies. He could not answer how the dent on the bonnet or the flat spare wheel was "missed" on preparation. I feel that Woodford had knowledge of this damage and took advantage of the fact that I did not notice it prior to acceptance. When I asked what this repair cost would be, he quoted around R750.00. Now I receive an invoice for R2900!!!! Considering the missed items and the seriousness of a flat spare wheel, I would not put it past Woodford to take a chance like this. Regards Des Little
56 replies
116 months ago
Utterly poor service
<p>Since a recent system change, despatch/collections now take hours to deliver.</p> <p> </p> <p>Backorder picked one day ago, waiting 3 hours, still no stock or feedback.</p> <p> </p> <p>You cannot speak to anyone. Nobody takes responsibility.</p> <p> </p> <p>I suppose we will simply have to support Axiz only</p>
53 replies
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2 Star
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1 Star
7 (100%)