Active since Oct 2016
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5 reviews21 months ago
From 5 stars to 1 star, just like that.
Did you know that when you go to the support page on the 22seven website, it says: "Really good support from real, live people." This is not true because the support is not good, and I have even had AI support be more helpful, making me wonder why people are made out to be a good thing, when they are not helping. 2 issues. #1. accounts do not sync, chasing this for 5-6 months. #2. Support strings you along, says they will reply but they do not reply. If you don't chase them, you can have your issue lie dormant forever. This is different to say, web hosting companies, where a ticket is issued, and constantly monitored. Here, support just takes your issue with the illusion of "support", and it just lays dormant. If you follow up, you are told to wait. Is waiting 6 months normal? Just btw, I gave them a free pass when support told me to move my business data to their business website, and then they shut it down completely, this is minus stars if I am honest.
0 replies
28 months ago
Faaaaaaantastic
5 stars all round, great value, great service, great guy to deal with. Coming back soon for an upgrade.
129 replies
99 months ago
FNB - I know how you can help me, just reply
First I'd like to note that I have no signal for a call. FNB has not responded to me on Facebook regarding an urgent message. I'd like to reiterate that I have no signal for a call. I need to urgently get a replacement card and speak to someone regarding an account. I'd lastly like to remind that I have no signal whatsoever for any calls. Please urgently email me via the reference number provided.
420 replies
115 months ago
Virgin Active (Westville/Carlswald) *****ed up
<p>It took me a lot of courage and motivation to finally go and sign up for my gym contract, only to be told that I owe and excess of R10 000+ which I have NEVER heard about.</p> <p> </p> <p>Not only have I never skipped a single payment, I also cancelled it and paid the excess fees, so even if I did skip payments, it could never amount to over R10 000 anyway!</p> <p> </p> <p>Let me clarify this, I would not have to pay my membership, every month, for about 4 years, for this to happen. To my knowledge, if you have not paid, you won't be allowed access, so why would I decide to stay with the gym and not pay for 4 years and counting?</p> <p> </p> <p>So basically, they wouldn't let me sign up, and I'm sitting here like a chop, after all that hard work.</p> <p><br />What is virgin active willing to do beyond rectifying their mistake?</p>
0 replies
116 months ago
Telkom stole almost R3000 from me so far...and still counting every month
<p>Before I signed up for a Samsung phone, Telkom PROMISED me that they had signal in my area, over the phone first, and in-store.</p> <p> </p> <p>After purchasing a contract for the phone, I went home to realise that I had no signal, I returned it 15 minutes later.</p> <p> </p> <p>They promised me that I would not get billed.</p> <p> </p> <p>4 months later, I am now getting billed monthly, totalling almost R3000 since yesterday, and almost R4000 by the end of the month.</p> <p> </p> <p>They now say I need an affidavit? No. I don't need a ****ing addidavit. I need my money. Kindly return it without making ME do more work for money YOU (Telkom) stole</p>
211 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)