Active since Oct 2016
5
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Reviews
5 reviews17 months ago
WOULD NOT RECOMMEND!
As pretty as these salons look, the quality of service is just bad. I started wondering if students were practising on me. I went to Boa Durbanville to spoil myself with a basic gel overlay. I had **** nails on that I do myself and they didn't know how to remove it so the nail tech became annoyed and made sure all her colleagues knew about it. The manager came over and made a snarky comment 'now you know not to do THAT again'... As the nail tech was filing, she was having fat chats with her colleagues and kept filing my cuticles. She also kept filing up my nail with snagged a few times making me nervous my nail would split. The gel application was so bad and thick with deep dents in them. I did not check the pricelist and was charged R285 for the removal and gel application. Turns out, the manager had pre-added the tip without telling me, so when I rounded the amount off to add my tip, this lady got a massive tip for the worst salon experience ever. It took 3 follow ups until they finally suggested a redo at another branch....while the service was friendlier at Kuilsriver, the quality of a basic gel application was once again lacking. Application was too thick and uneven. I did not do a 2nd complaint because at this point I realized that they do not have experienced nail techs to even do the basics. I would not recommend Boa Nail Salons to anyone.
0 replies
21 months ago
Angelica Meth assisted me, she was friendly, efficient and assisted me with all my queries
Angelica Meth assisted me, she was friendly, efficient and assisted me with all my queries. MiWay has great customer service.
53 replies
21 months ago
Great service
Very fast and efficient service. This is rare for business' these days.
58 replies
32 months ago
Happy customer
Friendly, helpful staff. Was very happy with the print quality and completion timeframe. Would recommend.
0 replies
88 months ago
FALSE ADVERTISING
A product was advertised in the promotions paper for CLICKS but this item was not online to purchase nor in any store in SA (according to head office customer care...i personally phoned around Cape Town as well) no where did anyone state it is sold out...just kept referring me to the similar item (throughout the SA stores...suspicious much?!) So was this item ever IN STORE or even ON PROMOTION?! It would seem that false advertising is what is happening to get customers in store! NOT OK CLICKS! NOT OK! I want the item I saw for the price I saw it.
105 replies
Review Distribution
5 Star
3 (60%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (40%)