SR
Shaheera R
Active since Oct 2016
7
Reviews
0
Industries
Reviews
7 reviews6 months ago
Not to be re**** on
Provided questionable content and when asked to revise was left on read. Please have a look at other reviews on here that reported similar behaviour . I was fortunate in that I placed no reliance on them- but if you are, consider doing your homework first before selecting a service provider of this nature.
0 replies
6 months ago
*****ulent **** Service
Absolute **** - DO NOT USE- they provided absolute nonsense and when asked to relook no response I dealt with someone named ‘ Chris ‘ - you’ll find similar reviews like mine as well same behaviour and service. This is a ****. Fortunately I was not placing any reliance on them , but if you are rather go somewhere else - **** **** ****. I also have a feeling a number of the ‘good reviews’ you find about them are ****.
0 replies
11 months ago
Business Class Price - Economy delivered
Flight 344 on 8 May 2025 seat 3F refers: 8 May: date of departure flight 344: Business class seats were booked for 3 passengers under this booking reference, regarding the departure flight one passenger did not receive the blocked as required. Complaints were logged via every available online platform as well as requesting a refund for SEAT 3E (THE EXTRA SEAT PURCHASED AS PART OF BUSINESS CLASS ON FLYSAFAIR) while sitting on the plane during the delay experienced regarding the ignitor of one the engines. Please take note of the following, the cabin crew did not demarcate any seat with stickers indicating they are blocked 9as per the arrival flight), the did not do any kind of check on this either. Also a problem on the flight, the refreshments trolley arrived to the front of the plane too late so this could not be used either, you took my money and did not provide what was bought. When compared to the arrival flight the departure was less than sub-par with very inefficient and unconcerned cabin crew. 9 May: call logged - conclusion is that once investigated with the cabin crew I will be contacted 15 May: I had to call back to get feedback which was that no investigation had been done yet (inefficient cabin crew again? Who knows) – but the I was put on hold and then called dropped 15 May after call dropped: I call back again and speak to a manager, at least this is what I was told, the outcome is that I am still waiting – jeez seems like our national intelligence guys need to take over the investigation because it must be super complicated Please note I initiated ALL communication, Flysafair really gets the customer to work for them… Lesson – fly Lift
0 replies
59 months ago
FNB - just not worth it anymore
kindly note the private banker was cc'd on initial correspondence.I have an incident where the debit order for my new homeloan was done before the salary hit my account. I then tried to change the date to about 2 days later in the month I was then told that it should be aligned to salary date so no change, I asked for the excerpt of the homeloan T's and C's for this, I asked 3 times, excerpt sent does not mention salary/ payslip. further to that I made mention that the current date of debit order is not aligned to salary date as per payslip, this seemed to go over the head of the person responding as the response to the mail where I ATTACHED MY SLIP was that the date can't be changed, it must be aligned to salary date - THE CURRENT DEBIT ORDER DATE IS NOT ALIGNED TO SALARY DATE AS PER MY PAYSLIP ATTACHED TO THE MAIL BEING RESPONDED TO, not a keen eye for detail here. the level of unprofessionalism is really not worth paying the fees for private clients, I am currently making enquiries to move my debt including credit card to another bank, it surely can't be as ridiculous as this. this isn't the first time FNB has done similar to me, regarding my first loan application around 2015/16 - FNB on the second assessment - AFTER I HAD MOVED IN TO THE PLACE - decided It was to be rejected, when I sent the email saying I was moving to Nedbank who were happy to provide with what I needed, suddenly the FNB loan was miraculously granted, how interesting...
53 replies
65 months ago
Superbalist stole from me and refuse to give back my money
I shopped on Superbalist on Black Friday/27 November 2020. I notices upon completing my order i was charged the full price on an item instead of the Black Friday price. I immediately called the call centre and logged the issue. I was clear in my responses that i DO NOT WANT CREDIT, i want the money sent back to my card used for purchase. On 2 December they tell me sorry, here is a voucher for the overcharge amount, no surprise the voucher also came with a bunch of conditions: 'The promotion applies to all products. The promotion excludes products which aren't shippable. The promotion excludes products on sale. This promotion isn't available at the moment. The promotion is valid after 27/11/2020 00:00:01. The promotion is valid before 31/12/2020 23:59:59. ' To which i replied i do not their credit, i want the money back in my card. on 2/3 december they then respond saying they cant do anything, even though this was their error, and here is the voucher, again with all kinds of conditions, forcing me to either lose the money , THAT THEY STOLE FROM ME TO BEGIN WITH, or shop on the same website that stole from me in the first place. On 3 December I have since responded that i do not accept this and i do not for one minute believe this is all they can do. on 3 December i also tried logging a return , surprise surprise, the app says "an error has occurred" so i am unable to log the return.
56 replies
111 months ago
I'd rather pay cancellation fees than set foot in the gym!!!
<p>i decided to join virgin active carlswald(brand new gym)in february 2017. when the sales rep called me his name was Khaya i told him i can only make it through on a weekend, to which he agreed, 12:00 on saturday afternoon when i got to the gym he was not there, it was his day off, you would think that would be something he knew when making the apointment with me. Another conultant then assisted me.i took a week or so to weigh my options and then went back on another weekend in feb to join up, i did a manual application as the systems were down, that seemed to go fairly quickly.i was issued my card and went on my way, please note when i signed this contract NOTHING was requested from me in terms of documents not even my ID.</p> <p> </p> <p>A few days later on 20 February i start getting messages to my cellphone from the sales rep who assisted me saying he needed a picture of my ID(should this not have been asked for on the day ???? is it not standard procedure)i complied.Then i was requested to come through to the club again to sign where i had made alterations on the form(should this not have been checked ON THE DAY I WAS IN THE CLUB??), upon me saying i can only get back to the club on the weekend as weekdays are a definite no for me i was asked where i live so he can come through to me to get it signed(I consider this extremely unprofessional (I DONT WANT YOU IN MY HOME I DONT KNOW YOU) I obviously refused and insisted on the weekend to which he agreed</p> <p>on tuesday 21 february i then started getting unsolicted whatsapp texts from this rep from carlswald ,advertising for calrswald asking me to pass around to friends etc(WHEN DID I AGREE TO ANY OF THIS BEING SENT TO ME????) DID I SIGN SOMETHING GIVING OUT PERMISSIONF FOR THIS ??? i was not aware of this.</p> <p> </p> <p>the same occurred on 22 feb with regards to publicty for the carlswald gym (again UNSOLICITED) - i did not reply</p> <p> </p> <p>on the 23 february i got another request for a document,the receipt for the joining fee - the rep wanted me to send a picture via whatsapp of the receipt - to which i responded saying where is the copy I SAW being stappled to applciation form i filled out. the reply was this - the ladies from admin cant find it. again on this day i got a video COMPLETELY UNRELATED TO VIGIN ACTIVE, but workout related - AGAIN DID I ASK FOR THIS?????? MORE INAPPROPRIATE BEHAVIOUR.</p> <p> </p> <p>on friday 24 february i got more texts this time telling me they magically found the receipt that he asked me for(which i did not send as a pic via whatsapp when he asked me to). Then another request for my ID but this time to be emailed to him, to which i responded i sent it via whatsapp already, to which the response was oh yes got it thanks. - AGAIN is this person unaware of proccesses within virgin active - did i sentd it the first time via whatsapp and he did notning with it?? or was he being inappropriate with a client ??? </p> <p> </p> <p>again a motivational picture about working out was sent to me my the rep - unrelated to virgin active AGAIN UNSOLICITED!</p> <p> </p> <p>on 26 feb i made it back to the gym to sign the alterations, the rep that i had met who signed me up initially was not there so someone unrelated helped me, as the admin seemed to finally be over, i purchased a training session pack for R600 1 consult and 5 training sessions. upon buying that i received an email saying that i should hear from the relevant trainer within 24 hours, if i dont i should call through and query.</p> <p> </p> <p>obviously considering the sevice i've gotten from this gym thus far, i did not hear from anyone within 24 hours(would have been monday 27 feb) on tuesday/wednesday i called through, i was assured a trainer would call me - at 4 PM on thurday still nothing - MORE BAD SERVICE!</p> <p>1 March more unsolicted advertising received via whatsapp for the carslwald gym from the rep who signed me up..</p> <p>after all of this I NEVER WANT TO SET FOOT IN THIS GYM AGAIN, is that the virgin active culture???</p> <p> </p> <p> </p>
0 replies
116 months ago
homeloan nightmare to homeloan dream
<p>At the tail end of 2015 I had applied for a home loan with my bank FNB, all was well and all approvals were given. as this was a new development, the process took a bit time, and I then went through a second assessment around June/July 2016 - bearing in mind that I had already taken occupational rent in April 2016-FNB then(with no verbal or email communication with me)declined my loan .</p> <p> </p> <p>I had a used a bond originator who called me to tell me this wonderful news, we then had to start the process again, keeping in mind I would be basically homeless should they decline me again.</p> <p>FNB did approve me but for half the amount I needed, needless to say my life had become nothing but sleepless nights, I even used excess funds to pay off anything weighing me down, this still did not help, I provided a restructured salary slip and on top of that an increase letter again this did not help(even though the excess funds were more than enough and affordability was now a non-issue).</p> <p> </p> <p>Up to this point I had left everything in the hands of the bond originator, after all it was her job right? Wrong, I cannot verify what was going in the background but I didn’t feel as if they realised how serious this was for me. I then decided to take matters into my own hands, for whatever reason the originator (which I am choosing not to name at this time) could not approach Nedbank for me initially or at this time as 1. It was too long ago and 2. I was not an existing Nedbank client (according to agreements between ned and the originator) . I then went to them in my personal capacity this is what happened :</p> <p>· I visited the Nedbank Sandton City branch</p> <p>· I was immediately assisted</p> <p>· I had the absolute pleasure of dealing with Sello Moilwa – Sales Consultant</p> <p>· I applied, and was also told that my credit is great and he has no idea why I would be having issues</p> <p>· The next morning (under 24 hours) home loan approved !</p> <p>· Let me say that again UNDER 24 HOURS, I was the ready to move over ALL banking to them and ready to end the nightmare .</p> <p>I forwarded the quote from Ned to the bond originator and stated I’m happy to move my banking to Ned, at this juncture clearly my banks criteria had changed because suddenly they had approved me as well with a slightly better rate even….</p> <p>I unfortunately stayed with my bank, but the end to this chaos could not have been reached without Nedbank. A big thanks to you, and to be honest, you might find me knocking at your door to become a client very, very soon.</p> <p>I would also like this to be to add had Nedbank not approved me, I would still be logging a compliment for Sello Moilwa, the sales consultant at the Nedbank Sandton City Branch, not only was he patient and helpful , but his demeanour calmed me down a great extent considering my predicament.</p>
53 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
5 (71.42857142857143%)